We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“great hotel” 5 of 5 bubbles
Review of Novotel Paris La Defense

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Novotel Paris La Defense
Ranked #7 of 41 Hotels in La Defense
GreenLeadersBronze level
Ferrel, Leiria, Portugal
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“great hotel”
5 of 5 bubbles Reviewed 13 August 2014

We spent a week here in July and loved it. Great location, just a quick subway ride to everything. The only things the kids missed was no pool! Great free WiFi service in the entire hotel! Arthur in reception was extremely helpful with any questions, but in general all the staff were friendly! 10 min walk to 4 temps shopping center great for lunch. The mall is huge with lots of great shops, however it does close at 8pm. Can see the arc of triumph from the street and we had a great view of the eiffel tower. All in all a great stay, will defn stay here again.

Room Tip: Ask for even number rooms such as 1206 etc to get a view of the Eiffel tower!
See more room tips
  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review, 26 September 2014
Dear Guest

Thank you for your positive comments concerning your stay during a week at Novotel Paris La defense .
We look forward to welcoming you again at Novotel Paris la Défense
Best regards
The manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

820 reviews from our community

Traveller rating
    203
    395
    161
    44
    17
See reviews for
261
154
32
263
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Riyadh, Saudi Arabia
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 August 2014

this hotel located in the la defense part of Paris, La Defense area is SAFE place to stay, 5 minutes to metro station, 20 minutes to 4 temps shopping mall.
hotel lobby is dirty and not organized
there is a Xbox Machine for kids (always crowded), staff are too busy to smile.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jaawan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review, 26 September 2014
Dear guest

Thank you for taking the time to write this review on tripadvisor .
We are going to do the utmost to provide an appropriate follow up to your comments
We look forward to welcoming you at Novotel Paris la Défense
Best regards
The manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 10 August 2014

If you have business in la defense, or want to explore Paris via the metro, the novotel is a solid choice as the location is convenient. Nice views of the city if you get a room on the right side. Solid property, no surprises, which is a good thing - clean, functional, not spectacular, but not problematic either, a good value for the price, and a good base for doing all the things that you really care about.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ohr999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review, 26 September 2014
Dear Guest
Thank very much for your positive revieuw
We look forward to welcoming you at Novotel Paris la Défense
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 6 August 2014

Having previously stayed at this hotel. I decided to book and stay again.

Check in was fast and we had a room on the twelfth floor. The room was good but the shower attachment in the bathroom wasn't working properly. Last time we stayed there was a bath in the room, this time we only had a shower.

I think the rooms with a bath in are larger. Also the air conditioner wasn't working very well and windows cannot be opened for safety.

It is also important to get a room as far away as possible from the elevators as they are very noisy and old. Lots of machinery noises. This might be as I was the second floor from the top??

In the morning we had the Novotel buffet breakfast. This was also worse than last year - the machines made horrible drinks and the waffles were not fresh.

I would however stay there again if visiting the La Defense area of Paris as I have stayed there many times and my experience was better. The hotel is near a massive shopping mall.

Room Tip: Away from elevators - possibly a lower floor away from the top of the elevator shaft as loud machine...
See more room tips
  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review, 7 August 2014
Dear guest

Thank you to decided to return another time at Novotel Paris la Defense .
Firstly ,please allow me to say how i am sorry that this stay was not as good as previously .
I shared all your comments and especially with the food and beverage manager and the technical manager
I do hope that , despite these comments , we will be able to welcome you again at Novotel Paris la Défense
Best regard
The manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 6 August 2014

This hotel was book solely on the basis of price compared to everything else around (Paris is expensive even at this time of year). The hotel and room were functional and close to the office so I got what I needed for the one evening.
If you book this hotel do it with the knowledge that it is fine as a base (although not really that close to any metro links) but not really a place you would want to hang out in. The walk to the Grand Arche is about 10 - 15 mins. It is also in the middle of the business district so night life is scarce.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review, 7 August 2014
Dear Guest

Thank you very much to taking the time to write a review on tripadvisor concerning your stay at Novotel Paris la Défense .
In fact we have got two differents ways to come to our hotel : first one station Metro 1 Esplanade de la défense who is at 2 minutes by walk from the hotel ( ligne 1 direct to go to the Champs Elysées , Louvre Museum , The Marais area ...)
Second one Station RER La defense who is at 10.15 minutes by walk .
We look forward to welcoming you again at Novotel Paris la Défense
Best regard
The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redondo Beach, California
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

I stayed at this hotel for 9 nights with my wife and two young daughters. I was very happy with our stay and I would recommend this hotel to other families.

Positives
1. Very close to Metro Line 1. (My favorite Metro line....clean, fast and takes you quickly to major sites like the Arch de Tr. and the Louvre). There is a Metro station (La Defense Esplanade) just up a flight of stairs about 2 minutes from the lobby. Tip: This closest Metro station has only 1 ticket machine and it only takes coins and some credit cards. (my cards did not work). You can either get change in the nearby pastry shop by buying a 2 Euro water or you can walk a little further and use the other Metro station just past the man-made lake with big poles in it. This station has two machines that take Euro bills.

2. There is a HUGE shopping mall about 10 minutes from the lobby. In this mall/metro station (La Defense), there are many good places to eat, (the Choplote is pretty bad though), there are ATMs and stores like H/M, Marks and Spencer's Food and a very large grocery store called Auchan. Auchan has plenty of inexpensive, (for Paris), snacks, water, soda, etc. Auchan is not up to Americans standards, (dirty floor with broken tiles, terrible lighting, long lines, no free grocery bags, etc), but this store will save you a bundle.

3. Friendly staff
4. Noise proof windows. My wife didn't even hear the jets fly by on Bastille Day
5. Close to Paris center. It's about a 10 minute Metro ride to the city center.
6. Large room. My family of 4 was very comfortable.
7. Very safe area. Very quiet at night in the area around the hotel. No homeless, gypsies or druggies near the hotel. (This can be a problem in Paris)
8. Inexpensive family hotel (Most Paris hotels would not allow the 4 of us stay in 1 room).
9. Nice room view of the Eiffel Tower

Negatives
1. Expensive hotel restaurant with strong English language barriers
2. Can't walk to any Paris attraction.
3. Strange bathroom set-up with shower and sink in a different room from the toilet.
4. No locks for the bathroom.

Overall, I was very satisfied with this hotel and we had a wonderful time in Paris!

Room Tip: Ask for a room with a river view. That way you can see the Eiffel Tower.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank louishar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review, 5 August 2014
Dear Guest

We are really happy to read your positive review on tripadvisor .
Thanks very much for your recommendation .
I have share all your positive comments regarding your stay with the team.
We look forward to welcoming you again at Novotel Paris la Défense
Sincerely
The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

very nice hotel in Paris, the personnel was very polity and helping,
breakfast was very good with a big variety of options to select.
In hotel restaurant and bar are nice and serve high quality food.
Location of the hotel is few meters from Metro station that is convenient.
There is also a parking below the hotel which is also very convenient for family vacations with car.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Novotel Hotels

Helpful?
Thank Costas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BENARD C, Directeur général at Novotel Paris La Defense, responded to this review, 31 July 2014
Dear Guest

Thank very much for taking the time to share your stay at Novotel Paris la Défense on Tripadvisor
It's a pleasure to read that our hotel is a very nice hotel
We look forward to welcoming you again at Novotel Paris la Défense
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these La Defense hotels
0.1 mi away
Melia Paris La Defense
Melia Paris La Defense
#2 of 16 in Courbevoie
4.5 of 5 bubbles 1,535 reviews
0.0 mi away
Fraser Suites Harmonie Paris La Defense
0.3 mi away
Sofitel Paris La Defense
Sofitel Paris La Defense
#1 of 41 in La Defense
4.5 of 5 bubbles 1,531 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Mercure Paris La Defense
Mercure Paris La Defense
#6 of 16 in Courbevoie
3.5 of 5 bubbles 1,119 reviews
0.8 mi away
Hilton Paris La Defense
Hilton Paris La Defense
#6 of 41 in La Defense
4.0 of 5 bubbles 1,488 reviews
0.0 mi away
Ibis Paris La Defense Centre
Show Prices
Show Prices
Show Prices

Been to Novotel Paris La Defense? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Paris La Defense

Property: Novotel Paris La Defense
Address: 2 boulevard de Neuilly, 92081, La Defense, France
Phone Number:
Region: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in La Defense
#3 Family Hotel in La Defense
#4 Romantic Hotel in La Defense
#6 Luxury Hotel in La Defense
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Paris La Defense 4*
Number of rooms: 280
Official Description (provided by the hotel):
The Seine at your feet. A breathtaking panoramic view of the Eiffel Tower to the Sacré Coeur. Personalized service by Caroline and her team. Welcome to the Novotel Paris La Defense! The hotel is located in the business district of Paris which is nearby La Grande Arche and Les Quatre Temps Shopping Center. Within 5 minutes by metro you can reach Arc de Triomphe and Les Champs-Elysées. This 4-star hotel of 280 rooms, including 2 suites, is perfect for your leisure or business stay, because there are 9 meeting rooms modern and equipped with the latest technology. The optical fiber guarantees an optimal free Wi-fi access, wide selection of international channels. In addition, the hotel is located near the majority of all international or french firms based on the Esplanade. For more comfort, opt for the Executive rooms which offer bathrobes, slippers and Nespresso coffee machines. Moments relaxation guaranteed! Enjoy the many shops of the mall Les Quatre Temps and work out in our fitness. Paid parking is available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, ACCOR, Priceline, Agoda, Lastminute, Odigeo, Hotel.de, HotelsClick and HRS so you can book your Novotel Paris La Defense reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Paris La Defense Hotel La Defense
Accor Paris La Defense
Paris Novotel
Novotel La Defense

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing