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“Just good for a night stay!!!”

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Ramada Lagoa Santa International Airport/Belo Horizonte
Ranked #2 of 6 Hotels in Lagoa Santa
Certificate of Excellence
GreenLeadersGold level
Edmonton, Canada
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Just good for a night stay!!!”
Reviewed 12 September 2013

I stayed in this hotel for just one night on my way to Concelheiro Lafayiete / Congonhas. It is kind of 'layover' hotel - don't think it is any good for a long stay! Not so close to the airport either (Taxi R$ 42). Nothing really great to specifically mention. Rooms are clean, good breakfast and close to a supermarket - Those are the only some plus points!!!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AM_WP_YEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vert H, Gerente de recepção at Ramada Lagoa Santa International Airport/Belo Horizonte, responded to this review, 25 November 2015
Google Translation
Caro hóspede,

Muito obrigado por nos avaliar e nos conceder seu feedback.

O Ramada Airport Hotel fica a 8 KM do aeroporto de Confins (CNF), dispomos de restaurante, room service 24 horas, além de área de lazer com fitness center, sauna e piscina.

Esperamos revê-lo em uma futura oportunidade.


Atenciosamente,

Israel Gomes
Coordenador de Hospedagem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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663 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Dutch first
  • English first
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English first
Pori, Finland
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 July 2013

This is billed as an airport hotel but is about 12km away, takes about 20 minutes by taxi. The area isn´t very nice, there´s a local supermarket opposite and a Carrefour? just down the road.

Staff were quite helpful, I arrived early 09:30-ish off a 3 flight trip from Milan MXP-LHR-GRU-CNF and they found a room for me even though check in should be 14:00

The room was clean with a balcony overlooking a residential area, the bed was good, the shower nice. Breakfast was local food, not the best but won´t kill you. So all-in-all it should be a 3/5 ... unfortunately there were dogs howling all night and it´s brazil so single glazing windows... as a result I got about 3 hours sleep and was ridiculously tired the next day.

Room Tip: Ask for one facing the street, traffic noise can´t be any worse than those damned dogs.
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mhbarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaBrasil, General Manager at Ramada Lagoa Santa International Airport/Belo Horizonte, responded to this review, 18 July 2013
Dear
Thanks for taking time from your schedule to answer our research Guests. I apologize for your experience was less than satisfactory. Our goal is not only meet the needs of every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Know that their opinions are extremely valuable to us. Opinions such as these help us to improve our service and property on a daily basis. Also, be aware that comments and problems identified are resolved.

We hope you can give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can help in any way, do not hesitate to contact me directly at 55 31 36881000.


Sincerely,
Claudia Gurgel
General Manager
Ramada Airport Hotel - Lagoa Santa / MG
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 October 2012

The hotel is clean, the bedroom was clean and comfortable and it's close to the Tancredo Neves International Airport (Confins). But I could not sleep well because I heard all steps of everyone in the floor above mine. In my floor there was also some noise: I heard everyone walking in the corridor and it was 2 am... 3 am...

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldBelong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaBrasil, General Manager at Ramada Lagoa Santa International Airport/Belo Horizonte, responded to this review, 30 April 2013
Thanks for taking time from your schedule to answer our research Guests. I apologize for your experience was less than satisfactory. Our goal is not only meet the needs of every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Know that their opinions are extremely valuable to us. Opinions such as these help us to improve our service and property on a daily basis. Also, be aware that comments and problems identified are resolved.

We hope you can give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can help in any way, do not hesitate to contact me directly at 55 31 36881000.


Sincerely,
Claudia Gurgel
General Manager
Ramada Airport Hotel - Lagoa Santa / MG
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 October 2012

This is really the only option if you want to stay near Belo Horizonte airport. The rooms are nice enough, clean and large. The restaurant is disappointing, food quality is not great but there are not many options close by.

Service could be better - we arrived only to be told that they didn't have our reservations. They didn't seem to think this was a problem and expected us either to leave or pay for new reservations. After an hour, they did locate them but did apologise but when we suggested that they comp the two beers we had drunk whilst waiting we were told that they were not prepared to do this. This small gesture would have gone a long way.

All in all, a pretty typical lower-mid-range chain hotel experience.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelmadlondoner56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaBrasil, General Manager at Ramada Lagoa Santa International Airport/Belo Horizonte, responded to this review, 30 April 2013
Thanks for taking time from your schedule to answer our research Guests. I apologize for your experience was less than satisfactory. Our goal is not only meet the needs of every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Know that their opinions are extremely valuable to us. Opinions such as these help us to improve our service and property on a daily basis. Also, be aware that comments and problems identified are resolved.

We hope you can give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can help in any way, do not hesitate to contact me directly at 55 31 36881000.


Sincerely,
Claudia Gurgel
General Manager
Ramada Airport Hotel - Lagoa Santa / MG
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 September 2012 via mobile

Stayed here for 1 night en route to Ouro Preto. Took taxi from the airport which cost $R35 ( paid inside but the card machine didn't work so had to pay cash!) and it took a good 15minutes. It wasn't in what I would call a nice area- seemed very industrial. I was glad of the very comfy bed though and had a nice breakfast in the morning. Shower was ok- good medium pressure and hot water! I was looking forward to using the gym and going for a swim in the morning as I wasn't picked up until late morning- but unfortunately the leisure area was closed for a local official function!! There is a supermarket over the road if you don't want to pay the mini bar bill! Good sized room with desk area and balcony (overlooking the main noisy road!)

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaBrasil, General Manager at Ramada Lagoa Santa International Airport/Belo Horizonte, responded to this review, 30 April 2013
Thanks for taking time from your schedule to answer our research Guests. I apologize for your experience was less than satisfactory. Our goal is not only meet the needs of every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Know that their opinions are extremely valuable to us. Opinions such as these help us to improve our service and property on a daily basis. Also, be aware that comments and problems identified are resolved.

We hope you can give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can help in any way, do not hesitate to contact me directly at 55 31 36881000.


Sincerely,
Claudia Gurgel
General Manager
Ramada Airport Hotel - Lagoa Santa / MG
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 29 April 2012

Clean large rooms with views over the lake. Staff generally very helpful. Restaurant service and quality variable. Some furniture on the verandah would be appreciated. A long walk to Centro.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cangau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vert H, Gerente de recepção at Ramada Lagoa Santa International Airport/Belo Horizonte, responded to this review, 25 November 2015
Google Translation
Caro Sr. Cangau,

É prazer receber seus comentários, principalmente por saber que a localização, bem como a qualidade dos serviços e estrutura foram pontos positivos em sua hospedagem.

Trabalhamos para oferecer uma experiência acima das expectativas.
Lhe esperamos para uma próxima estada.


Atenciosamente,

Israel Gomes
Coordenador de Hospedagem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 8 March 2012

The hotel have very good beds, good food, great staff. I only miss a better shower... The lake has 6.8km's so if you like to run, that's a very good place to stay also...

Room Tip: Choose one with the lagoon view
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles_Schweitzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vert H, Gerente de recepção at Ramada Lagoa Santa International Airport/Belo Horizonte, responded to this review, 25 November 2015
Google Translation
Olá Sr. Charles,

Obrigado por nos dar seu feedback.
Ficamos alegres por saber que o senhor gostou da experiência no Ramada Airport Hotel.

Com certeza a lagoa é uma excelente opção para caminhar.
Esperamos o senhor em uma futura oportunidade.


Atenciosamente,

Israel Gomes
Coordenador de Hospedagem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Lagoa Santa International Airport/Belo Horizonte

Property: Ramada Lagoa Santa International Airport/Belo Horizonte
Address: Rua Academico Nilo Figueiredo 2049, Lagoa Santa, State of Minas Gerais 33400-000, Brazil
Region: Brazil > State of Minas Gerais > Lagoa Santa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Lagoa Santa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Lagoa Santa International Airport/Belo Horizonte 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Ramada Lagoa Santa International Airport Hotel Lagoa Santa
Ramada Lagoa Santa International Airport/Belo Horizonte Brazil

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