I took my mother to the Crabwall Manor for a special spa day, the treatment we had was great, so we decided to order some food, the hotel was very short staffed, a young lady trained for treatments had been forced on the till and tried her best but didn't know what she was doing, we asked her how much the salad costs as no prices on the list just stated i think £5.99 for chicken, she told us she would find out, next the salads arrived with 1 fillet of chicken cut in to 6 slices (3 slices) on each salad!!!!!(hav photos as proof) I told my mum the £5.99 must be the salad and the chicken but on ending our day the salad was around £13 each....!!!! disgusted with not being told up front and came away feeling ripped off. I did explain this to the receptionist and asked for our comments to be taken forward and to be called regarding my complaint. To this date I haven't had a response and I cannot find an email address or complaints department on-line to take this further. Other than this the day was nice, the spa was a break from the hectic daily working life.
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- Also Known As:
- Crabwall Manor Chester
- Chester Crabwall Manor
- Crabwall Manor Hotel & Spa Mollington, Cheshire