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“Wish my stay had been longer”

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Crabwall Manor Hotel & Spa
Ranked #1 of 2 Hotels in Mollington
Certificate of Excellence
Reviewed 7 October 2013

Stayed at Crabwall Manor for one night. The room was lovely, spacious and clean. Very modern. felt like a living room, with arm chairs and cupboards. Bed was very large and comfortable. Free shower gel ect. Good sized TV. Didn't eat here but the food menu looked very good and large. Good leisure facilities decent sized pool and jacuzzi. Slept well, no disturbances. My boyfriend used the gym and said that there was good range and plenty of machines.

The young lady on reception was extremely helpful and pleasant. Asked for an iron and she brought it straight to our room. The staff working in the leisure facilities were also helpful and happy and really down to earth. In comparison the lady on reception the next day was a bit moody. Older with blonde hair (didn't see name). But it was 7.30 on a Sunday morning, so this can be forgiven!

Fully enjoyed my stay and would definitely stay again.

  • Stayed: October 2013, travelled as a couple
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Thank Emma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this reviewResponded 14 October 2013

Dear Emma T;

Thank you for taking the time to write this review.
I am pleased that your stay went well and that you enjoyed your time with us.
Very much looking forward welcoming you back very soon.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,218)
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920 - 926 of 1,220 reviews

Reviewed 6 October 2013

Booked a two night stay in August as a surprise for my girlfriend and for only £90!
From check in to check out everything was superb, the room, the staff, the food, all wonderful and fantastic value.
Had a picnic next to the lake in the beautiful grounds, lazing in the sun, absolutely perfect.
Would highly recommend

  • Stayed: August 2013, travelled as a couple
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Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this reviewResponded 14 October 2013

Dear Jason R;
Thank you for your review.
I am glad that you enjoyed the hotel and that the weather was so kind to you.
Once again thank you.

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Reviewed 6 October 2013

Wow, what can I say, had an amazing Spa break at Crabwall Manor.
The hotel is gorgeous and really welcoming, the rooms are amazing very clean spacious and unique. There were 8 of us and we had 4 rooms between us and they were all different but beautiful especially room 11 we were all very happy that we had booked this hotel.
The staff are extremely friendly from check-in to the Spa to the waiters in the restaurant. I do not remember the gentleman's name in the restaurant. He was Cypriot but I can honestly say he made our stay :)
The food was very nice infact we feel like we have been constantly eating in the past 24hours.
The Spa experience was the best I have ever had, so friendly and professional it really was amazing. The pool was lovely, the Jacuzzi wasnt working but we could still sit in it and relax. I do believe the Spa will be closing for a refurb in Novemember. I cant wait to book and go again after this re-opens.
I would thoroughly recommend this hotel for Couples, Families and especially a girlie hen night or birthday celebration. We are considering booking this as an annual treat excellent really feel refreshed and had a giggle with the girls.

Room Tip: Room 11 is huge and up a few stairs so very private but lovely.
  • Stayed: October 2013, travelled with friends
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1  Thank Joanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this reviewResponded 14 October 2013

Joanna B;
Thank you for this review.
Michael was the member of staff that made your stay. He has been with us for a long time and is part of our core team. On his behalf I would like to thank you.
Looking forward welcoming you back very soon.
Warm regards

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Reviewed 5 October 2013

Stayed at this hotel on business this week.
From check in to check out everything was perfect.
The food was great and so was the service.
Liked it so much that I booked it again but this time for a week end away with the family.
It clear that a fair amount of money was invested recently and it is great to see that investment in beautiful properties still happens.
Looking forward coming back.

Room Tip: Splash out and upgrade!!!
  • Stayed: October 2013, travelled on business
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1  Thank Spring1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this reviewResponded 14 October 2013

Dear Spring1975;
Thank you fro your kind review; I am delighted to see that you enjoyed the hotel and its facilities.
On behalf of the hotel and its staff I would like to thank you.
Very much looking forward welcoming you back soon.
Kind regards

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Reviewed 2 October 2013

We booked Crabwall for our wedding reception which was in August 2013 and it was the best day/night of our lives thanks to Emma and her amazing team. The most important thing I want to note is watch out for the nasty reviews from the disgusting people who gatecrashed our wedding. They acknowledged they had read the signs saying 'private function' but said they hadn't been informed there was a wedding on that evening and so felt they had a right to be in that room. Absolutely vile people. They refused to leave our wedding reception! What kind of people do that?! I can only pity them for having been brought up so badly by their parents to even think that that's acceptable behaviour.. The whole hotel including our wedding party commented how disgusting they were. They have said they'll put a bad review on TripAdvisor so just bear that in mind. Thankfully, Emma handled the situation extremely professionally and after about 40 minutes they left. I wonder were they eyeing up our wedding presents and gifts? Why else would anyone be loitering at a stranger's wedding reception?....
All the rooms here have been refurbished this summer. Our wedding party booked 20 rooms and the ones I saw were definitely 5 star quality.
We opted for a buffet reception and the food was fantastic! All the staff were attentive, professional and so willing to please. Our guests are still commenting on how good the venue was
We stayed an extra night, breakfast and evening meal were perfect and we also enjoyed excellent spa treatments and facilities.
Any bride or groom considering Crabwall Manor as a wedding venue should look no further. They will help organise everything and the day will run like clockwork.
As for the reviewer who complained because she was able bodied and put in a disabled room.....I cannot believe anyone would complain at that..... Consider themselves lucky they have an option of both rooms and don't actually HAVE to insist on a disabled room as some people don't have that choice. Ridiculous! You won't regret booking Crabwall Manor - enjoy!

Stayed: August 2013, travelled as a couple
2  Thank treaclecheggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this reviewResponded 14 October 2013

Dear Treaclecheggs;

Congratulations on your wedding; and thank you for giving us the opportunity to play a part in it.
I am so pleased that all went well.
On behalf of the hotel staff we wish you all the happiness you fully deserve.
Thank you for your kind words.
Looking forward welcoming you back soon.
Kind regards

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Reviewed 1 October 2013

Just returned from two night stay following a disaster in the Lakes ... Couldn't fault at all... Loved it .... Room was amazing and every member of staff polite and helpful ... Loved it ;perfect location for visit to City x

  • Stayed: September 2013
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1  Thank Oneill1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this reviewResponded 14 October 2013

Dear Oneill1;

Thank you for taking the time to write this review.
So pleased to see that you had a great time.
Looking forward welcoming you back soon.
Many thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

Myself and three friends have just come back from a two night spa break at Crabwall Manor. All the rooms have recently been refurbished and are excellent with lots of room to put all your belongings. The food in the restaurant (both breakfast and evening meal) was excellent. We thoroughly enjoyed the spa and Nakita was particularly fabulous. We cannot wait for the spa and rest of the hotel to be refurbished (which is happening soon I believe). We will be back to this hotel without a doubt. Thank you to all the staff X

  • Stayed: September 2013, travelled with friends
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2  Thank PaulaA9130KU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this reviewResponded 14 October 2013

Dear PaulaA9130KU;

Thank you for taking the time to write this review.
I am glad that you and your friends enjoyed the hotel.
A big thank you from Nikita; your comments made her day.
Looking forward welcoming you back soon.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crabwall Manor Hotel & Spa

Address: Parkgate Road, Mollington, Chester CH1 6NE, England
Region: United Kingdom > England > Cheshire > Chester > Mollington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mollington
Price Range: £73 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crabwall Manor Hotel & Spa 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Crabwall Manor Chester
Chester Crabwall Manor
Crabwall Manor Hotel & Spa Mollington, Cheshire

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