My friend and I stayed here for a spa break last year and were very dissappointed. However, the hotel offered us a second break at a good rate as a good will gesture, which we took up in early June. This time was significantly better-we had a much cleaner, well apportioned room, with upgraded facilities, and the food was excellent. The staff experience and the quality of the service was massively improved and the spa treatments were far more professional. The place still needs some work, but change is taking place slowly and I would go back again at the higher price.
That said, the spa area needs some updating and the health club could do with a coat of paint and some new seating.
The new manager seems to be doing his best, so I can only see it improving from here on in.
- Official Description (provided by the hotel):
- This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. ... more less
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- Also Known As:
- Brook Mollington Banastre Hotel Mollington
- Brook Mollington Banastre Hotel And Spa
- Best Western Chester
- Chester Best Western
- Brook Mollington Banastre Hotel & Spa Cheshire