I booked this hotel as a Christmas present for myself, husband, sister and brother in law. After booking I read the reviews on this site and was totally aghast at the negative reviews and wondered what on earth I had let ourselves in for - in fact at one stage I was even contem plating cancelling but I was glad that I did not. We arrived on the 2nd January and yes it is not the prettiest frontage but so what. Checking in was no problem, the receptionist very firendly and helpful. The rooms were spacious and clean and we did have heating and hot showers, bed was comfortable - so really could not see why there were negative reviews. Yes there are certain areas that need a bit of attention and updating but everything takes time. The lounge area is a lovely comfortable area and the fire was lit. We had a snack there the one night and the following night were ate in the restaurant and both meals were excellent.
All the staff we dealt with were very helpful and polite, yes there are one or two niggles but at the end of the day they were only minor and certainly did not ruin our 3 night stay there.
I was really glad I went with my instinct and did not cancel this break, we all enjoyed outselves very much and would all go back there again without any hesitation and would certainly recommend it.
- Official Description (provided by the hotel):
- This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. ... more less
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- Also Known As:
- Brook Mollington Banastre Hotel Mollington
- Brook Mollington Banastre Hotel And Spa
- Best Western Chester
- Chester Best Western
- Brook Mollington Banastre Hotel & Spa Cheshire