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Brook Mollington Banastre Hotel & Spa
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Reviewed 28 January 2009

My partner and I booked a great deal half board through teletext site. My first impression was that the place didn't look like the picture for the hotel. I was a bit disapointed. But once inside the hotel is welcoming and staff friendly. We were greeted by a roaring open fire as we went up to our room.

The room was fantastic it was huge with a four poster bed. The food and service in the restaurant was the highlight of the hotel. Some of the best meals I've had in a hotel anywhere.

The hotel is just far enough away from the city but close enough for a cheap taxi ride, the average price was £5 each way. Overall impression is that the hotel isn't top luxury but the service certainly was. And the nice pool, sauna and steam room helped us relax after some busy days out.

  • Stayed: January 2009, travelled as a couple
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Thank Thewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2009

We stayed here overnight whilst on a shopping trip to Chester. The hotel was very nice - it had character unlike some of the new modern hotels. We sat by an open fire in the bar area which was really relaxing. The pool was brilliant, 1.2m deep and open until 10pm so just right for a swim after a hectic day of travelling/shopping. There was also a nice jacuzzi, steam room & sauna and a large gym. Treatments are available but it's best to book in advance as they get busy especially at the weekend. We didn't realise this & they were fully booked but managed to get us appointments in their sister hotel - Crabwall Manor which is a short drive down the road. The staff were really friendly, nothing was too much trouble for any of them. It was a bit of a distance to our room down some long corridors but the room itself was fine. I think it's definitely value for money & would consider staying there again

  • Stayed: January 2009, travelled as a couple
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Thank Margarett8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2008

Without exception the staff at the hotel were friendly and helpful at all times.

We enjoyed our stay, but were disappointed by the bedroom. The room was huge, but very much in need of some TLC. The decorations were very dated and the curtains had holes in them. The carpet was stained and the bed was very uncomfortable. The bathroom had a very musty smell.

We did not use the leisure facilities or eat in the restaurant so cannot comment on these elements.

Also a bit far out of Chester for us. Having to get a taxi proved expensive. With hindsight, perhaps we should have paid more for a city centre hotel.

  • Stayed: December 2008, travelled as a couple
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Thank travelaholic_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2008

The pool here is exceptional with large well-tended changing rooms and Squash courts in addition to the normal leisure facilities. The rooms and breakfast service were average. Breakfast on one day was quite good with innovative vegetarian dishes but on the Sunday it was really a race between the guests and the staff and required some management attention to deliver a consistent service. Being a Best Western, there are good rates and points bookings available.

  • Stayed: October 2008, travelled as a couple
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Thank BigDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2008

The hotel is wonderful! A victorian house amid gardens at 5 min from Chester. The place was quiet and warm.
The staff was friendly and nice, the room was clean and with a king size bed. The bathroom was clean and a bit cold compared to the room.
We enjoyed a good breakfast and a great dinner (the caesar chicken salad was juicy and tasty, the selection of British cheeses was fresh and excellent).
The staircase, the corridor and the floor in the room were built in wood and squeaked a bit as we walked on, but I think it was the funny part of being in an old house.
The garden was beautiful (I saw squirrels, never seen one in Italy) although it rained all days we stayed there
I and my wife did not try either the pool or the gym... maybe next time!
The TV had only a few channels, ok, but who cared? ;)

  • Stayed: October 2008, travelled as a couple
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Thank Mithrius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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