Firstly the staff were good; the reception and restaurant area is pleasant enough.
We were travelling around England for a few days and chose to stay here as it is just outside Chester. The location is fine but when we got to our room all I can say is that there was not a single thing that was anything above disappointing.
The room had a strange smell.
The windows should have been removed 30 years ago.
The decoration was shabby.
The furniture was tatty and tired.
The TV was a set on the floor so only one person can see it.
The walls were paper thin (and I mean thin).
If I had not pre-paid via a third party then I would have left and taken my chances. I was there one night so it was bearable.
The frustrating part is that this is a 4 Star Hotel and a Best Western which I thought should represent a certain standard which as you will have gathered in my opinion this hotel fell well short of any such mark. I would advise you avoid this hotel which is massively overpriced for the standard and those cheap night travel hotels have a higher standard. I have stayed in other 4 star hotels in Chester and they are worth paying the extra if required to do so.
I am sorry to be so negative but on this occasion I see little choice.
- Official Description (provided by the hotel):
- This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. ... more less
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- Also Known As:
- Brook Mollington Banastre Hotel Mollington
- Brook Mollington Banastre Hotel And Spa
- Best Western Chester
- Chester Best Western
- Brook Mollington Banastre Hotel & Spa Cheshire