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Premier Inn Wirral (Two Mills) Hotel
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Reviews (334)
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All reviewschester zoostayed herebrewers fayrenorth walesattached restaurantmeal dealroad noiselady on receptionpark ridegood nights sleepconvenient locationgreat rooma great staythe pubnext morningcomfy bedexcellent hotel
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225 - 230 of 334 reviews
Reviewed 11 August 2014

Just spent our wedding anniversary at this hotel.Everything was great from the warm welcome on arrival to the welcome for breakfast in the restaurant.
Made better as this hotel has been fully refurbished, great bathrooms and bed.Very smart and comfortable.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Edna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 19 August 2014

Thank you for taking the time to write a review. I am very happy to hear that you enjoyed your stay at Wirral Two Mills Premier Inn and we look forward to welcoming you again soon.

Kind Regards

Kasia

Premier Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

We stayed at this premier inn as we were having a family day out at chester zoo,it's ideally situated for this.This is the best premier inn we have stayed in,it's very modern with the most comfortable huge bed,what a great sleep we had.The restaurant was Beefeater which you know what to expect in these places,the food was hot with plenty too choose from,breakfast was very good but pricey if you aren't a big eater.My only complaint was how early they close the bar 10.30/11pm,there are no other bars around this location.The staff are extremely friendly and make you feel welcome so thanks everyone for a great stay.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank joy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 19 August 2014

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves at our hotel. We look forward to seeing you again soon.

Kind Regards

Kasia

Premier Inn Team Leader

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Hotel has been recently refurbished and is very nice.
However, i accidentally left my Anker portable external battery pack and several charging wires, including an original iPhone 5s one in the room when i checked out. I had been using it just before i checked out and drove straight home. When i got home i phoned the hotel and explained what i had done. I was told by the receptionist that it had nit been handed in by housekeeping. But that she would ask housekeeping again in the morning and would phone me back. Unsurprisingly, phone cll never came.
Looks like the room made just found it too tempting.
My advice. Make sure you don't leave anything in your room when you check out. And don't let housekeeping into you room during your stay. Better to be safe than sorry.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Allan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 14 August 2014

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your review details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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Reviewed 5 August 2014

We stayed here for two nights after going to the Tatton Park Showand found the rooms were of a good size.The bed could sleep three and the bathroom was bigger then some Premier we have stayed in ,this probably has something to do with recent improvements.
To spite being on a very busy road we had no noise and got a good nights sleep and a fan was provided as it was very warm and the rooms have no air conditioning.
We only ate here the first night and I had chicken tikka masala which I enjoyed but my husband had the rib eye steak which he found to be tough so we decided not to bother with dessert so the second night we decided to eat at a pub just outside of Chester we know does really good food.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank JulieMIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 19 August 2014

I am very happy to hear that you enjoyed your stay at Wirral Two Mills Premier Inn and we look forward to welcoming you again soon.

Kind Regards

Kasia

Premier Inn Team Leader

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014 via mobile

Myself and family were very impressed by the hotel. Rooms lovely - comfy bed, powerful showers, clean and tidy on arrival. Incredibly quiet and peaceful night sleep. Food and drink were good, staff friendly and willing to help! Only complaint is that the bar shut incredibly early for a weekend (10.30/11pm). But I would definitely stay again :-)

Stayed: June 2014
Thank Alicen4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 19 August 2014

Thank you for your comments regarding your recent experience at the Wirral Two Mills Premier Inn. I am very happy to hear that you enjoyed your stay with us and we look forward to welcoming you again soon.

Kind Regards

Kasia

Premier Inn Team Leader

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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