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“Nice family stay”

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Premier Inn Wirral (Two Mills) Hotel
Ranked #3 of 3 Hotels in Ledsham
Certificate of Excellence
Reviewed 25 August 2014

Booked to stay for one night after visiting chester zoo. Very warm welcome on arrival, room was lovely with a travel cot set up. We had taken our dvd player to keep our 18 month old occupied but as the tv was on the wall we couldnt commect it via scart lead. Not a major issue but would have been good if the hotel maybe had some hdmi leads to use instead.

We chose to eat in the brewers fayre attached to the hotel, we found a seat easy enough and a working high chair (the first one was broken) and ordered our food. We have a fussy eater with our child but its pretty much guaranteed he will eat curry and rice - we asked if we could have a childs portion but was told they cant do it because its in a bag.... Slightly offputting and now know to never order curry at a brewers wharf. One other annoying issue was when we were ordering food they asked how we could have 3 meals delivered to a table for two, even thought it had just been explained our baby was with us in a highchair. The waitress was very pleasant though and the food came out quickly and was all very nice.

Would defnitely stay again and was in ideal location for chester zoo and cheshire oaks. :)

Stayed: August 2014, travelled with family
Thank MamaBain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 28 August 2014

Thank you for taking the time to write a review. I am grateful for your feedback about your stay and I look forward to welcoming you back to the Wirral Two Mills Premier Inn.

Kind Regards

Kasia
Operations Manager

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201 - 207 of 314 reviews

Reviewed 25 August 2014

We chose this hotel as it sits between the attractions of North Wales and the Wirral with easy access to Liverpool should the weather turn. And we left disappointed purely by the bed. Lenny Henry claims you will get a great nights sleep by choosing a Premier Inn and I can claim for sure he has never stayed a night in one. The room was spotless, full of great fixtures and fittings but the promised king sized bed was two 3ft singles fastened together. Great if you want to sleep apart from your partner, my half was solid and my pillows where like soft marshmallow, I am still aching as I write this review. The restaurant is expensive but we found cheshire oaks nearby with a selection of eateries.

The receptionist have promised us our money back and apparently all beds in Premier Inns are singles fastened together, not their fault but any guests hoping for a restful romantic evening can say goodbye to it.

Room Tip: ask for one at the back as there is road noise hotel is not suitable for disabled or those with pram...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sharon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 30 August 2014

Thank you for your comments regarding your recent experience at the Wirral Two Mills Premier Inn.
We sincerely apologise that on this occasion our hotel did not meet your expectations.
Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated.
Thank you once again for your review.

Kind Regards
Kasia
Operations Manager

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Reviewed 22 August 2014 via mobile

My family and I are regular visitors here (usually after a trip to Chester Zoo!) and every visit we've enjoyed ourselves. The staff are always friendly and great with the little ones, Robyn our waitress was fantastic. The food is great value and always fresh and piping hot. We'll be back soon!

Stayed: August 2014
Thank Hanetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 28 August 2014

Thank you for your very kind words. I am very happy to hear that you enjoyed your stay at Wirral Two Mills Premier Inn. We look forward to seeing you again soon.

Kind Regards

Kasia
Operations Manager

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Reviewed 19 August 2014

Excellent hotel . Staff very friendly and pleasant. Breakfast is great. Rooms are modern big flat screen television. Decor very smart. 30 minutes free wi-fi option to purchase more. A very enjoyable stay.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jeanh143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 28 August 2014

Thank you for your kind comments and compliments. I am grateful for your feedback about your stay and I look forward to welcoming you back to the Wirral Two Mills Premier Inn.

Kind Regards

Kasia
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

High standard to rooms and very friendly helpful staff. The hotel was refurbished recently and the rooms are lovely. I've paid more for more exclusive hotels and not had rooms this big or smartly appointed. The wireless internet was virtually non existent in my room but when I mentioned that to staff I was told they are about to install new boosters through out the hotel so hopefully it will soon be a thing of the past! Food easily available in the Brewers Fayre and a nice bar to relax in.

Room Tip: Ask about wifi signal in the room as some are better than others.
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  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Kate V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 19 August 2014

Thank you for your comments regarding your recent experience at the Wirral Two Mills Premier Inn. We look forward to seeing you back at the Premier Inn Wirral Two Mills in the near future.

Kind Regards

Kasia
Premier Inn Team Leader

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Reviewed 11 August 2014

Just spent our wedding anniversary at this hotel.Everything was great from the warm welcome on arrival to the welcome for breakfast in the restaurant.
Made better as this hotel has been fully refurbished, great bathrooms and bed.Very smart and comfortable.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Edna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 19 August 2014

Thank you for taking the time to write a review. I am very happy to hear that you enjoyed your stay at Wirral Two Mills Premier Inn and we look forward to welcoming you again soon.

Kind Regards

Kasia

Premier Inn

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Reviewed 10 August 2014

We stayed at this premier inn as we were having a family day out at chester zoo,it's ideally situated for this.This is the best premier inn we have stayed in,it's very modern with the most comfortable huge bed,what a great sleep we had.The restaurant was Beefeater which you know what to expect in these places,the food was hot with plenty too choose from,breakfast was very good but pricey if you aren't a big eater.My only complaint was how early they close the bar 10.30/11pm,there are no other bars around this location.The staff are extremely friendly and make you feel welcome so thanks everyone for a great stay.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank joy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasia B, Manager at Premier Inn Wirral (Two Mills) Hotel, responded to this reviewResponded 19 August 2014

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves at our hotel. We look forward to seeing you again soon.

Kind Regards

Kasia

Premier Inn Team Leader

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Wirral (Two Mills) Hotel

Address: Parkgate Road | Two Mills, Ledsham CH66 9PD, England
Region: United Kingdom > England > Cheshire > Ledsham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Ledsham
Price Range: £48 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Wirral (Two Mills) Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
An out-of-town spot just 15 minutes from Chester Zoo and Liverpool University's Leahurst Campus ... more   less 
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Also Known As:
Premier Inn Wirral (Two Mills) Hotel Ledsham, Cheshire, UK
Premier Inn Wirral (2 Mills)

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