We stayed recently for our friends wedding, the approach and the setting were simply beautiful. We had a fantastic time and were well looked after. I only have a few points to make that I hope will improve things for other guests in the future. Firstly, whilst breakfast was nice, I had finished my full english from the buffet and sat with my plate in front of me for 10 minutes before I even saw a member of staff to ask for tea and toast, admittedly from this point onwards not 2 minutes went by without someone coming to our table. Secondly on check out I wasn't asked if I'd enjoyed my stay, no smile, just presented with my bill.
My only reason for raising this is to highlight what was a bit of a gulf in the service standards between the evening team and the breakfast team (this, despite having the same duty manager). The evening staff were efficient and very pleasant, happy to go the extra mile and a credit to inglwood manor.
Overall our stay was lovely but by creating such stunning surroundings you raise expectations for everything else so standards of service have a lot to live up to. A beautiful venue, lovely rooms, great food and drink though, would recommend and would return.
- Official Description (provided by the hotel):
- Inglewood Manor is a delightful Edwardian country house nestling in the heart of 38 acres of exquisite grounds. Built in 1915, the Grade 2 listed hotel retains all the charm and warmth of a lavish family home, with elegant rooms, spacious terraces and acres of manicured lawns. All twenty nine luxurious en-suite bedrooms have individual charm and offer glorious views of the grounds. Surrounded by fantastic attractions, with fishing, walking and tennis in the grounds we provide an idyllic retreat. A team of award-winning chefs displays flair and creativity, ensuring every meal is a memorable dining experience, and friendly, responsive staff guarantee the warmest of welcomes. ... more less
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- Also Known As:
- Inglewood Manor Hotel Ledsham
- Inglewood Manor Chester
- Inglewood Manor Hotel Chester
- Inglewood Manor Ledsham, Cheshire, UK