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“We always come back, again & again!!” 5 of 5 bubbles
Review of Chateau Bellevue

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Chateau Bellevue
Ranked #1 of 1 Plassac B&B and Inns
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We always come back, again & again!!”
5 of 5 bubbles Reviewed 5 May 2012

We come back to this jewel, again & again. It became a luxurious tradition of ours, because as much as we feel at home, we feel in paradise. Petra does a fantastic job giving the Chateau heart & soul! Being very welcoming, warmhearted and thoughtful she made our stay a remarkable memory, again :) The week passed by too quickly, as always. My personal higlights: the room on the 2 floor with a 'belle vue' & the delicious breakfast!

We keep recommending this place to friends, who are as grateful as us to have found this little piece of paradise! We'll be back!!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank twinklebelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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109 reviews from our community

Traveller rating
    95
    8
    3
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Cologne, Germany
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 24 April 2012

This is the perfect stay if you adore nature, enjoy tranquillity and a personal touch. The hosts are very friendly. They can give good suggestions for excursions and are good chefs for dinners and trips. Everything is very nice about this little chateau, rooms well appointed, service at check-in and check-out great, breakfast great! An all round a very positive experience!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cologne_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montacute, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 February 2012

We had a stopover in the wondeful chateau once again. It was winter time and fairly could in February all over France. But close to the fire we had a cosy time. Petra prepared a nice breakfast and served it in the room. No rush and hurry - a nice little hide away to relax. The famous claret help to enjoy our chateau candle light diner. Always a good place to return.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 21 November 2011

With much anticipation we arrived at Chateau Bellevue to stay in the self catering accommodation - at considerable expense.
An alarm signal should have rung when on arrival the front pillar at the entrance had been knocked to the ground and left there.
The accommodation in the villa (not the Chateua) was very poor - the bedding configuration not as described - single beds - old single beds with make do sheets, quilts and pillows - the kitchen equipment very poor - and the decoration and items left hanging around certainly not up to standard. Four year old magazines scattered on tables , under couches, old dried flower arrangemetns beyond their prime, burned down candles long past their use by date. All should have been relocated to the dump.
We are a group of experienced travellers , from 5 star to camping and know how to adapt to each environment we find ourselves in.
The greeting on arrival was pleasant enough although our group were not interested in the owners personal dilemnas and difficulties of her current marital situation - we heard about that 10 minutes after arrival.
Her attitude changed considerably over our two week stay - we just got on with what we were doing and caused minimal disruption to her life and that of her family who were staying at the same time.
We too had the same problem as one of the other reviewers - when warning of our departure and the request for an account Petra said she does not do accounts, that the price quoted was incorrect and was 200 euros more and she wanted to be paid in cash.
We asked for her bank account details several times and did not get the info - we eventually did get the information at 10.00 pm evening before out 6.00am departure and paid by electronic transfer in a business like way once we returned home.
Some of our travelling companions who stayed in the Chateau are still waiting for that info and despite several requests still have not paid.
We do not think the property was cleaned before our arrival but was well and truly clean when we left, the gardens have been left to overgrow, the grapes still on the vines, the apples going rotten on the trees.
The grass overgrown - so much so that our husbands actually commenced to mow the lawns on the four wheel mower - because they couldn't stand the untidyness of the place. That went on till they ran out of petrol and Petra suggested that they get the petrol and she would reimburse - obviously that did not happen and the remaining grass is probably still unmowed.
The accommodation in the villa is for 8 people and we were scratching to find 8 plates, 8 kives and forks and 8 mugs for coffee at the one time.
This place has deteriorated since some other friends stayed here in 2010.
It is unfortunate that the host has lost her enthusiasm and her zest and this is reflected in the
manner in which she conducts her business and the way the property has been allowed to deteriorate.
We will not be recommending this property to anyone - it is not at all what appears on the website and that is a shame.

  • Stayed September 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank robyn911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beiuns, Owner at Chateau Bellevue, responded to this review, 13 April 2012
We like to apologise for any inconvience our guests might have had. Not everybody has always the same point of view. We always try our best and douzends of excellent 5 star ratings proove the fact that Chateau Bellevue is one of the best places to stay. But anyway - sorry once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
123 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
1 of 5 bubbles Reviewed 18 November 2011

My wife and I decided to book 10 days at the Chateau because of the rave reviews on the Trip Advisor...we really should have thought twice about this decision. Petra demanded half of the fee before we arrived, and insisted that it had to be paid with Pay Pal. This should have been our first clue.

When we arrived, Petra met us at the door and showed us up to our room. It was absolutely sweltering in the room at 40 degrees Celsius (104 Fahrenheit). We asked if she could turn on the air conditioning...alas, there is none in the chateau. Begrudgingly, she brought us a small oscillating fan that was of little use. After twenty minutes, I had completely sweated through my shirt and knew that the night ahead would be miserable. We asked her to move to another room...and found out that we were actually interfering with her family reunion going on that week.

Petra’s daughter was quite miffed to be asked to change rooms to accommodate a paying guest. It was evident that we were interfering with her family time and she preferred that we stay out of the way. This was most evident when we asked to sit outside on the porch. Petra said, “Oh, I think some of the other guests would like to sit out there instead.” The other guests were her family members.

In addition, Petra’s oldest daughter was in the midst of a man crisis, thus requiring Petra’s undivided attention. Simply put, Petra was not available to ask questions or seek guidance. We were on our on to figure things out both in the house and in the surrounding area.

Before heading out to dinner, we decided to try the “heated” swimming pool. The pool was ice cold and quite dirty. The water was so cloudy you could not see through it and the bottom of the pool was littered with gravel from around the edges of the pool. Needless to say, we were quite disappointed; however, we should not have been surprised as the grass was nearly 100 centimeters (one foot) high on the grounds. Clearly, maintenance was not a priority for this venue.

On the positive side, we thoroughly enjoyed the beautiful surroundings of the chateau and the two dogs that live there. The chateau is in an extremely remote area with little to do, and even fewer places to eat. If you want to visit the Bordeaux wineries, you have to take an expensive ferry across the river (20 minutes on way, 14 Euros each way) or drive an hour and a half to get to the more well-known Bordeaux areas. This is not a place you want to stay if you want to enjoy late night dinners in Bordeaux as the ferry stops running at 9 P.M.

All in all, this was a disaster. We ended up leaving after the second night and moving to a wonderful hotel on the other side of the river. It was the best decision we could have made and it saved our vacation. In the end, Petra refused to reimburse any of the money for the nights that we did not stay in the Chateau. It was an expensive mistake on our part and one that we would not wish on anyone else.

I would never recommend this place to anyone. Stay away. Petra has lots of family issues that will impinge upon your hard earned vacation. And, whatever you do, do not pay for nights in advance.

Room Tip: Higher floors are hotter as there is no A/C.
See more room tips
  • Stayed August 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank alleydw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beiuns, Owner at Chateau Bellevue, responded to this review, 13 April 2012
We like to apologise for any inconvience our guests might have had. Not everybody has always the same point of view.

Such a report is a strong tool and can be used unfair. There might be other intentions behind it. But we are not intending to discuss it in public.

A fact is we have more than 80 excellent 5 star ratings, more than anybody else in the Bordeaux area. It prooves that Chateau Bellevue is one of the best b&b places to stay. But anyway - sorry once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuranda, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 November 2011

I stayed at the Chateau with my partner in early October and as soon as we drove up to the castle I knew I had arrived at our Utopia. Petra welcomed us with refreshments and right from the time we arrived until we left, looked after us. She kindly suggested we would take another room when she had assessed my partner's height as he would not have fitted in the bed in the room we had booked. That was good advice! Petra is also an excellent artist and the combination of art, architectural and natural beauty made this place magical and so rare; I cannot imagine finding that anywhere else. While we did venture out and explored the vineyards and country side just being at the chateau was enough for us. We also slept incredibly well in these beautiful peaceful surroundings. On our last night we sat outside with Petra taking in the most breathtaking sunset. This definitely was the highlight of our European tour and an unforgettable experience. Thank you Petra!

Room Tip: Make sure the bed fits when you choose your room!
See more room tips
  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lineke B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 September 2011

Myself and my husband stayed here for two nights recently around 10 dys ago and I must say it exceeded my expectations it was so lovely and the setting is fantastic, it is so quiet and peaceful I cannot wait to return and sleep in the beautiful bed my god did I sleep!! I think it was the nicest bed that I have slept in apart from my own! anyway I can highly recomend this place if you are looking to chill or even base ourself in a very central area for visiting vineyards. Petra and her family are lovely and make you feel really welcome....

Room Tip: St Emilion is a good room the views are amazing!
See more room tips
  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau Bellevue

Property: Chateau Bellevue
Address: 20 Cote du Paradis | Bellevue Sud, 33390 Plassac, Blaye, France
Region: France > Nouvelle-Aquitaine > Gironde > Blaye > Plassac
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Plassac
Price Range (Based on Average Rates): ££
Number of rooms: 5
Official Description (provided by the hotel):
A fantastic location on top of the hill with a private park, heated pool and stunning views over the Gironde. There is no better way to stay in a B & B ... more   less 
Reservation Options:
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Also Known As:
Chateau Bellevue Hotel Plassac
Chateau Bellevue France/Plassac

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