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“Mixed feelings...”

Hotel Goldener Stern
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Hotel Goldener Stern
Ranked #4 of 5 Hotels in St. Ingbert
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Mixed feelings...”
Reviewed 15 July 2014

It’s one of those places that gives you mixed feelings. One staff member is incredibly annoying and dismissing, but the other one is extremely nice and helpful. The rooms are just like that. A combination of old, classy selected furniture, mixed with modern kitsch. Nice interior design vs. plain white MDF doors with plastic handles. Although a bit bothering to the esthetic sense of a person, the rooms were well equipped, clean and spacious. The WiFi was not working properly, only in the proximity of the router or lobby.
Regarding the breakfast it was not much of a choice. I do not know exactly the price of the breakfast, but compared to the overall price per night I found the selection very poor.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank alberteri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Johannesburg, South Africa
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 February 2014

This hotel is situated in the heart of Sankt Ingbert, Saarland, Germany. It's proximity to the town's entertainment hub is about the only thing it's got going for it and in a town as quite as Sankt Ingbert it is needed.

The service was friendly and the staff went out of their way to ensure that the stay was a pleasurable one.

Unfortunately the hotel doesn't share the picturesque views of the town as it overlooks a super market parking lot which gets some early morning delivery truck traffic. The rooms are basic but fairly big and fairly modern.

The only wi-fi available in the hotel is in the foyer. Breakfast options are limited to continental breakfast only with no option for anything else. There is restaurant attached to the hotel but this is closed on Mondays and Tuesdays.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SOVCAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
73 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 July 2013 via mobile

First off, the hotel is clean and the room was well thought out and (mostly) modern. Why mostly? Very old TV, no WIFI. But, as mentioned clean and the furniture was tasteful and modern. The bathroom was spacious and clean. My room was also very quiet except for the church tower, which I loved, but some may not. After 11pm the bells stopped ringing.
What really bothered me was the service. Little things that added up. They check-in from a paper list. You have to fill in all forms manually at check-in. Also, my confirmation mail had a big bold remark that you must be checked in by 8pm! It turns out that they were there till 10pm, but I am not sure that this is always the case. WIFI is not available. You get a LAN cable. No help if you want to surf on your phone. All in all, it was a mixed experience with huge differences in friendliness and competence from the employees. But, for a night or two it is fine.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Canis_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Goldener Stern

Property: Hotel Goldener Stern
Address: Ludwigstrasse 37 / Im Kaufpark, 66386 St. Ingbert, Saarland, Germany
Region: Germany > Saarland > St. Ingbert
Hotel Style:
Ranked #4 of 5 Hotels in St. Ingbert
Number of rooms: 50

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