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“Great Staff, appauling internet with no reason”

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Midan Hotel Suites, Muscat
Ranked #25 of 62 Hotels in Muscat
Certificate of Excellence
Reviewed 18 November 2012

Been here nearly a year. Lovely staff, very friendly and helpful. Atrocious internet access. Dont believe the "High Speed access" hype you are given. A snail could walk the internet faster. Its a complete waste of time. Even the slow Omantel 3G card is 100 times as fast as the tosh they can offer.

  • Stayed: November 2012, travelled on business
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2  Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacThomson, Deputy General Manager at Midan Hotel Suites, Muscat, responded to this reviewResponded 20 November 2012

Dear Sir,
Thank you for your feedback and your ongoing support of Midan Hotel Suites. We appreciate the time you have spent with us as a guest and will pass on your positive comments about the staff.
Like you, we are concerned about the problems you are experiencing with the internet. Today we updated the wireless point in your room and have increased the available bandwidth. We hope that this will alleviate the problem. We will also monitor the internet speed and service in the coming days.
The WiFi service you are currently using is free. If you wish we can arrange for a more improved paid service. Please contact me via the hotel reception and I will follow up on this personally with you.
Regards,

Adil Al-Rajaibi,

Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (142)
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98 - 104 of 142 reviews

Reviewed 11 April 2012

It was a great stay!
Big appartments: daily cleaning, fully equipped kitchen (although only 1 poor pan and 2 medium pots). You can also eat in the Thai Basil restaurant, which is quite cheap and very tasty (maybe just ask for "not spicy").
We had the 2 bedroom appartments, both bedrooms were nice, clean and just as big as a normal hotel room. Then there was a big living-room (with a 32" LCD-tv & sat-receiver) and 2 toilets/showers. There are small things which needed a repair, but still quite nice stay.
Staff was very friendly and always wanted to help out.
Very surprising: the beds were really comfortable for a hotel!

Only thing that annoyed me: the windows are porely placed, if you look good, you see that there is a gap to the street. So keep your curtains closed if you don't want that it'll get hot in there. Also sound isolation is due to that quite poor too. (you hear a lot from the street).

PS: There is no pool, but a good equipped gym. The sea is 20min walk away or just a 5min drive. I recommend to get a car though, then you could visit great beaches and go shopping in Muscat City Center (although soon the shops in Muscat Grand Mall will open).

  • Stayed: April 2012, travelled with family
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3  Thank Oliynyk_Dima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

I spent 10 weeks in Muscat at the Midan in 2011 from July to September, probably the hottest temperatures I have ever experienced. The hotel is well air-conditioned however so it was easy to sleep, only when you stepped outside were you blasted by the mid to high 40 degree temperatures.

The Midan was very comfortable and clean. The staff were friendly and only too happy to fix any problems immediately. The Australian owner (Mac) was friendly and interested in his guests opinions. The Midan is located in a slightly less affluent area but is well positioned just off the main freeway about half way between the airport and the main business district (Ruwi). The Thai restaurant on the ground floor is excellent, good quality food at a very reasonable price. There are quite a few cheap eateries within walking distance.

The only complaint I have is the lack of an oven in the kitchen, I got tired of fried food and bought a toaster oven for about $AUS50 which I passed on to a friend who had just arrived, being there for 10 weeks made this an option.

I am heading back to the Midan in May for another long stay and am looking forward to it.

  • Stayed: July 2011, travelled on business
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1  Thank Akers51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

Midan Hotel Suites is a nice apartment hotel in Muscat. The apartment is nice with everything you need. But the kitchen is “a joke”. It is fine for breakfast but you miss a lot if you want to cook your own food. And the ventilation is not good. We had to fry our food in a pot because there were not pans.

The hotel is a little away from everything – but the taxis are cheap, so it is easy to get everywhere. There is a huge supermarked (Lulu’’s) five minute drive away. Don’t try to walk there. Muscat is not a city for walkers.

The staff is very friendly.

If you need a cheaper alternative to the hotel chains Midan Hotel Suites could be the choice.

  • Stayed: January 2012, travelled with family
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1  Thank Morten-Elm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

We only stayed here one night, sadly....and it was something of a flying visit - we arrived late at night from the airport, and departed at 9am the next day!
However, the late night receptionist was very helpful & welcoming. The rooms are all suites, so enormous!!!! We had a sitting room, kitchen, bedroom & bathroom. All spotlessly clean.
Not that sure quite where we were in relation to the city centre, but it was relatively handy for the airport. We asked the hotel to arrange a transfer for us, which took away the hassle of trying to find a cab. This worked really well, and cost-wise was comparable to the taxi rate quoted on the airport's website.
Breakfast was good - the local yogurt was particularly tasty!
In summary, a good place to stay - it felt a little more Omani than staying in one of the multi-national chains would have done.

  • Stayed: November 2011, travelled as a couple
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2  Thank fizzb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

We stayed at the Midan for around 4 weeks when we first arrived in Muscat and thoroughly enjoyed the experience. The rooms and facilities are good and the staff are without exception very friendly and welcoming - nothing is too much trouble.

The Thai restaurant was a revelation - excellent food, very well coooked - the only thing lacking is a cold beer! We also enjoyed the continental breakfast buffet - the French bread and the croissants are superb.

  • Stayed: November 2011, travelled on business
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2  Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2011

I stay at midan during a longer time. The rooms are great incl. kitchen and living room. Also the AC is good. Stuff and management very friendly, free Internet and a good Thai restaurant. The only draw back is the price of the breakfast and restaurant. The breakfast is not worth the 5 rials, there is only a continental breakfast.

  • Stayed: September 2011
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3  Thank drBuhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Midan Hotel Suites, Muscat

Address: Building 259, Way 3205, Al-Marefah Street | Al-Ghubrah North, Muscat PC130, Oman
Region: Oman > Muscat Governorate > Muscat
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Muscat
#9 Business Hotel in Muscat
Price Range: £40 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Midan Hotel Suites, Muscat 3*
Number of rooms: 35
Official Description (provided by the hotel):
Modern amenities, easy elegance, tasteful furnishings and subtle bursts of vibrant hues are a trademark of Midan Hotel Suites, an internationally managed hotel that strives to maintain a worldwide business-class standard. Midan Hotel Suites offers 35 rooms, ranging from studios through to spacious suites and a three-bedroom penthouse. The large windows throughout give each suite a fresh and open feel. All suites have a well-equipped kitchen, a separate living area, and are comfortably furnished in a contemporary style. All hotel guests have free access to our WiFi. ... more   less 
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Also Known As:
Midan Hotel Muscat Governorate

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