The modern unconventional hotel building with its seven stories looks quite interesting. Inside the hotel there are some interesting features, too. For example there are small lanterns in the hallways outside of each room that provide a homely atmosphere in the evening. In the room itself there are also stylish elements, especially the furniture and the lamps.
Free parking can be found directly next to the hotel.
The hotel is located in the Al Khuwair hotel district. In the immediate vicinity of the hotel there are shops and restaurants, which can be easily reached on foot. A special restaurant recommendation is the Turkish House restaurant serving good and reasonably priced food.
The staff of the Platinum was very friendly and very helpful.
We had only breakfast. The buffet offered sufficient choice and was of very good quality.
The mosaic pool on the roof is one of the highlights of the hotel. The water was rather warm at the time of our stay; the jacuzzi was unfortunately out of operation The pool area is nicely decorated. There are good views of parts of the city.
Our room was spacious and well equipped and offered all the amenities expected of a 4-star hotel. From the window you could see parts of the city and the busy Dohat Adab Street. The soundproof glazing proved to be effective. Unfortunately, there was no window that you could be opened. The room was nicely decorated with appealing pictures.
But there were also some shortcomings: there was only one room card for two persons. It took regularly several attempts to activate the power supply in the room with the room card. Regarding the shower gel and shampoo the products were almost dried up.
Also the hotel has big problems with Wi-Fi access. The Wi-Fi does not work without time-consuming support by the staff. Access to the server is only possible by typing in a long address into the browser window. The guest cannot know it anyway. This procedure is completely unacceptable.
When staying in Muscat again we would again book the Platinum provided they fix their internet access problem.
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