Stayed there for four days, it was around 38 OMR.
Its location is fantastic ; central of Muscat, close to the main roads. Food is good. Internet is fast as well. Clean & quiet rooms.
There was Omani coffee down in the lobby , and I asked for dates . The reception woman apologized for not having dates , instead, she ordered fresh cookies for me for free , and there were delicious.
Area of improvements :
Maybe we needed more parking lots as there are very limited ones.
Some of the reception personnel were not quite friendly , I asked for the price of a night and I replied that the difference in the internet is quite big ( around 8 OMR) . She replied , well then go to the net and book! I don’t mind the difference that much in this situation , but I was shocked the way she replied. It is like saying , you want go ahead otherwise get out!
She needs to be more friendly to guests whether she agrees with them or not , and that is rule number one of customer service.( I checked in around 4 pm)
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