Our experience at Tulip Inn was consistent with most of the other reviewers. We were upgraded to a suite, which was large even by Middle East standards, but found a few problems which I wouldn’t expect from a four star hotel. I think a lot of it is due to the poor standard of customer service in Muscat in general.
Upon arriving at the hotel at 1am and parking my hire car, the front desk staff happily stood and watched while we struggled getting my bags through the door, and then ignored us when I greeted them!
After checking in, I realised we hadn’t been told anything about breakfast times and wifi access and the room had been set up for one person, with only one set of towels. I phoned reception and they sent up more towels and phoned me back a couple of hours later (3am) with a wifi password.
The wifi login can only be used on one device at a time, and there is a RO 3 charge for an additional password. You’ll need to ask the front desk staff to speak to the “IT Manager” to request this, as the first staff I spoke to said that it wasn’t possible to have a second login.
The sleep wasn’t great, as the air conditioners in the room were very noisy, and not suitable for a bedroom due to the glowing LED display.
There’s not much else I can say that hasn’t already been said before. There is a supermarket, TGI Fridays and KFC a few minutes walk from the hotel, as well as a couple of local shisha cafes and a Turkish kebab shop, which is good for a city where nothing is walkable. There is also a large, free carpark at the back of the hotel, so parking isn’t an issue.
Street names aren’t reliable in Muscat, and neither were the latest TomTom GPS maps, but the coordinates for the Tulip Inn car park are N 23.594976 and E 58.425475
If you don’t want to drive, licensed taxis are easily found outside the hotel. Ask at the reception desk and they’ll tell you the correct fare and arrange a car for you. It was RO 5 to the Intercontinental Hotel.
Overall, Tulip Inn isn’t a bad hotel as it is clean and there’s nothing particularly wrong it with. Just don’t expect the same level of service you’d have from a four star hotel in Dubai.
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