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“Unforgettable”

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Crowne Plaza Muscat
Ranked #6 of 52 Hotels in Muscat
Certificate of Excellence
San Francisco, California
Level Contributor
127 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Unforgettable”
Reviewed 18 July 2014

This is one of my favorite hotels anywhere. I stayed here for several days recently and had a truly special experience. The location of the hotel is perfect, close to multiple shopping areas and city sites. Situated on a hill, it has beautiful views of the bay and access to a wonderful, small sand beach. The facilities are excellent, including food, an impressive gym, and business center. My room was spacious, bright and very pleasant. But by far the best resource of this hotel is its people. Every single person is friendly, courteous, personable, and extremely helpful. I worked closely with Sarfaraz and Neil and they went out of their way to provide me with an unforgettable stay. Congratulations to the hotel management for really knowing customer service. I look forward to returning soon.

  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Moonbathing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, 20 July 2014
Many thanks for taking the time to share such complimentary feedback about your stay with us at Crowne Plaza Muscat. It’s always such a delight to read positive reviews particularly about our customer service. I am also happy to note your positive comments regarding location, food and our facilities. I am very pleased that our staffs were able to make your stay unforgettable and I will be sure to pass on your kind compliments to the names mentioned. It was a pleasure having you and we certainly look forward to welcoming you back soon.
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1,512 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (421)
Date | Rating
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English first
London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 July 2014

I really enjoyed my stay at the Crowne Plaza. I was there for business but got a little bit of leisure time and so i chilled out by the pool and their private beach.

Being a member meant I could enjoy the extras and i would really recommend if you travel a few times a year to opt for a membership. Breakfast, afternoon tea, free happy drinks. Excellent!

  • Stayed April 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank JamieBale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, 16 July 2014
It was a pleasure having you stay with us and we appreciate you taking the time to share your review. I am delighted you had an enjoyable stay and thank you for your recommendation. We certainly look forward to welcoming you back in the near future.
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Genova
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 July 2014

On a recent business trip to Oman, we needed to check in early as we had to travel 200 km down the coast that day. This was no problem for the hotel staff and we really appreciated the flexibility.
The hotel may not be of the newest style and design but it's still worthy of its four stars. The rooms are big enough with efficient conditioning.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, 16 July 2014
Many thanks for sharing your experience about your stay with us. I am very pleased that you found the staff to be helpful and professional. We at Crowne Plaza Muscat work hard to provide the best service to all our guests and I am happy you got to experience that. It was a pleasure having you and we hope to welcome you back in the future.
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Istanbul, Turkey
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 July 2014

Great welcome, handy location next to a beach, caring staff and good food! I was welcome as an Ambassador, Bar was closed due to Ramadan, but there was reasonably priced cans in the bar fridge. The building is ageing but management keeps it going. I liked it!

Room Tip: Second floor rooms have a balcony but view is limited, higher floor rooms have great view I think bu...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sagirsultan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, 9 July 2014
We appreciate you taking the time to share review about your recent stay. I am happy to note your positive comment regarding our staff, location and food. It is very pleasing to know you had a good stay with us. Thank you for choosing Crowne Plaza Muscat and we hope to welcome you back in the future.
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Brixton, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 July 2014

The Crown Plaza is a hotel somewhat stuck in the eighties. Service good but rigid,decor clean but un-inspiring. Breakfast buffet routine and tasteless,my bedroom excellent but balcony area in need of tlc. Room service slow and their "executive lounge" where you can have breakfast,afternoon tea and evening cocktails lifeless........... Of course if you are part of a convention probably perfect ?...... With all this said amazing views out to sea and a private beach out of a Hollywood film set

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, 4 July 2014
Thank you for posting your feedback on Trip advisor. We do boast one of the best locations in Muscat and I am happy you enjoyed the ‘’amazing view’’ from our hotel grounds.
Currently we are in the process of renovating our guestroom bathrooms over the summer period in an effort to provide an up to date product for to all our guests.
Please do not hesitate to contact me on adam.beadon@ihg.com for any additional feedback or future assistance. I hope we have an opportunity to welcome you back.
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Canton of Aargau, Switzerland
Level Contributor
191 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 2 July 2014

Travelled for 2 days on a business trip, was well received and well recognised as a platinum member, i thank the great staff , Alina from reservation and also Mr. Ranjith and Ms . jamila from front desk, they were particularly great.

Great sea view rooms hotel has fantastic breakfast and a great promenade to walk along the ocean .

Will def stay here whenever in Muscat.

Thank you to the staff of Crowne plaza Muscat for making this trip so comfortable

Room Tip: Would suggest to go for the sea view rooms on a higher floor. And if a platinum member do visit the...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveller4146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, 4 July 2014
Thank you for being a platinum member and we appreciate you taking the time to share your experience about your recent stay. I am particularly delight to read your kind and complimentary comment regarding our staffs and will be sure to pass it on to the names mentioned.
I am very pleased you had a good stay with us and we certainly look forward to welcoming you back to Muscat and Crowne Plaza in the future.
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Dubai, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014

This hotel is pretty decent for a family stay. Nice rooms, nice pool and bar, and a very good breakfast buffet. However, this hotel isnt something extraordinary. If you want a relaxed vacation, just go there and chill out at the pool/pool bar...

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prasanth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, 2 July 2014
Thank you for your feedback on your recent stay with us. I am happy to note your positive comment on our breakfast offerings. We work diligently to provide the best quality food, service and experience to all our guests. It was a pleasure having you and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Muscat

Property: Crowne Plaza Muscat
Address: Qurum Heights | Po. Box 1455, Muscat 112, Oman
Phone Number:
Region: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Muscat
#3 Romantic Hotel in Muscat
#3 Business Hotel in Muscat
#4 Spa Hotel in Muscat
#6 Luxury Hotel in Muscat
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Muscat 4*
Number of rooms: 200
Official Description (provided by the hotel):
Check into an elegant seaside hotel in Oman's thriving capital with a private beach and easy access to local businesses. The dazzling Crowne Plaza(R) Muscat hotel looks out across the turquoise waters of the Gulf of Oman from a lush clifftop in fashionable Qurum Heights. With a panoramic terrace, pool and private beach, the hotel is just a 20-minute drive from Muscat International Airport and steps from Qurum Beach with its café-lined promenade. Oman's main business and ministerial districts are 10 minutes away. Families and couples can sunbathe on the private beach and swim in a pool set in leafy gardens alive with bougainvillea and date palms. After exploring ancient Muttrah Souq and Corniche, you can savor a cool drink in our English-style Dukes Bar as the sun dips into the Gulf. For dinner, how about Italian, Persian, or lavish buffets on the terrace of Tropicana with stunning sea views? Business travelers enjoy the hotel's relaxed vibe and convenient services such as complimentary Wi-Fi and parking, 24-hour room service and a Concierge who can pre-arrange taxi fares. After work, you can re-energize in the Cliff Club Fitness Center, challenge colleagues to a game of tennis or squash and de-stress in the sauna or steam room with our compliments. With 200 stylish rooms and a convenient, prestigious location in Oman, you'll find Crowne Plaza Muscat an ideal hotel for productive business and enjoyable leisure time. ... more   less 
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Also Known As:
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza

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