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“Fantastic hotel”

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Crowne Plaza Muscat
Ranked #7 of 62 Hotels in Muscat
Certificate of Excellence
Reviewed 31 August 2014

Before booking I had read several reviews of this hotel and they were spot on. The hotel is fantastic. It is located in a quiet residential district, perched on a rock overlooking the sea. The views are great, from the rooms overlooking the sea, as well as from the various restaurants, and hotel pool. The hotel is undergoing renovation although we heard no disturbances and our room, which was recently renovated was looking great. Comfortable, clean and it ticked all the boxes. From excellent toiletries, ionic hairdryer, antislip mat, beach flip flops, bathrobes, ironing board and iron and coffee and tea making facilities. The only addition I would have made to this was a selection of herbal/ non caffeinated teas (eg chamomile).
The bed itself was large and comfortable and the free inroom wifi worked well.

The beach is small but had nice soft sand and comfortable deck chairs, but best visited during high tide (in the morning) The towels are provided by the hotel although this information does not appear anywhere.

We tried the seafood night which was excellent. The lobster was the best I have eaten in a long time. The breakfast buffet was also a good spread of international and local specialities, which catered to most palates.

If you wanted a light lunch, as opposed to the lunch buffet, though, the selection of salads at the various restaurants wasn't great.

The staff was well trained and extremely courteous and friendly at all times, They helped us book an excursion and provided all the information about their shuttles to the souq and mosque (about 20 minutes and 10 minutes from the hotel respectively).

Overall a great relaxing weekend in an excellent resort. We will definitely be looking into going back again sometime in the future.

Room Tip: Sea view rooms are great, especially on the higher floors, but the city view is good also and not to...
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  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Dxbtraveller_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl A, EAM i/c of F&B at Crowne Plaza Muscat, responded to this reviewResponded 1 September 2014

Many thanks for your thorough and complementary review about your recent stay with us. We do boast great location with amazing views and I am delighted to see you enjoyed it. I am happy to note your positive comments regarding our food and beverage offerings and staffs. It was a pleasure having you and we certainly look forward to welcoming you on your next visit to Muscat and Crowne Plaza.

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Reviewed 19 August 2014 via mobile

I travelled on a business trip to the ME and had a very pleasant stay in the Crown Plaza. The hotel is ideally situated on a cliff overlooking the coast line and the city skyline of Oman. It is a short taxi ride from the center of Muscat, and quite close to the new Opera House.
The hotel features a great pool, a stunning beach, 4 restaurants, a nice business lounge and all the amenities that make a business stay very comfortable. Very reasonable rates. I would surely recommend it as the hotel is first-class, the staff is super helpful and friendly and the location is ideal.

Stayed: August 2014, travelled on business
1  Thank jooph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl A, EAM at Crowne Plaza Muscat, responded to this reviewResponded 20 August 2014

Thank you for choosing Crowne Plaza Muscat and for taking the time to share your experience about your recent stay. I am happy to read your positive feedback regarding our location, facilities and staff which made your stay very comfortable. Thank you for recommending us as “first Class”. It was a pleasure having you and we certainly look forward to welcoming you back in the future.

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Reviewed 17 August 2014

Perched atop a cliff overlook the Sea of Oman, the morning view more than made up for our late night arrival! Our family room had direct access to the lawn and pool area, and the three-depth pool, private beach, ping-pong and tennis courts provided more than enough variety to keep three children active and engaged for the weekend. The room had plenty of space, a lovely fresh bathroom with plenty of towels and toiletries - often overlooked in hotel family rooms - and was surprisingly quiet and peaceful. Staff throughout were polite, attentive and very friendly, and the breakfast and evening dining experiences in Tropicana were an absolute pleasure - staff very helpful, great food variety and faultless service. The hotel is in a very nice suburb with exellent facilities, but still close enough to reach the city centre with ease. Sundowners on the pool bar terrace are well recommended!

Room Tip: Family room had plenty of space, even with sofa bed and additional 'camp' bed
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  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank HexhamCarneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this reviewResponded 18 August 2014

We appreciate you taking the time to share your review about your recent stay with us at Crowne Plaza Muscat. It’s always a pleasure reading positive and complimentary reviews and I am very delighted you and your family enjoyed our facilities, food and beverage offerings and helpful staff, with compliments of the beautiful views especially of the amazing sunset.

It was a pleasure having you and your family and we certainly look forward to welcoming you back to Muscat and Crowne Plaza in the future.

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Reviewed 12 August 2014

Absolutely great place with best rooms. Spacious bathroom and super balcony with sea view.
Must try food at the iranian restaurant. Staff are very friendly and the guest relationship Manager Ajith did a wonderful job. Jamila at the reception get three cheers for the best every customer service I experienced in my trips!

Room Tip: Pick the rooms with balcony facing the sea.
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  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Service
Thank ajeet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this reviewResponded 18 August 2014

Many thanks for your complimentary review. I am very pleased to know you’ve enjoyed our food and beverage offerings and customer services. We work diligently to provide the best experience to all our guests and I am very happy you got to experience that. I will be sure to pass on your kind compliments to the names mentioned and we certainly look forward to welcoming you back to Crowne Plaza Muscat soon.

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Reviewed 10 August 2014

I had a room on 0 level, which means no view but Nice and fresh. Bathroom is very spacious and clean. My room was very quiet. Evening bars are Nice to sit and have some drinks with view on the sea. Diner in the graden was very Nice but you have to be very patient, as it is a long walm for the waiter to bring the food, and he/she was alone for 10tables.

Breakfast was Well presented, quality of the food was good, just laving of some good bread. Service at breakfast was Great.
The hotel organizes once a week a welkome drink for all the guests, this has been very much appreciated by all guests, including me

  • Stayed: May 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank didi091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this reviewResponded 12 August 2014

Thank you for choosing Crowne Plaza Muscat and for sharing your feedback. I am very pleased that you enjoyed our food and beverage offerings with the compliments of the beautiful views. It was a pleasure having you and we hope to welcome you back in the future.

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Reviewed 9 August 2014 via mobile

Crowne Plaza is a great way to spend the weekend swimming in the pool, on the private beach, using the gym, sauna and steam room and relaxing by the bar. All this for an affordable day pass.
The best part are the views. Staff are friendly and helpful. Drinks and food can be pricey.

Stayed: August 2014, travelled with friends
Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this reviewResponded 10 August 2014

Thank you for choosing Crowne Plaza Muscat and for taking the time to share your review. I am delighted to know that you enjoyed the day along with our facilities with compliments of the beautiful views. It was a pleasure having you and we certainly look forward to welcoming you back in the future.

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Reviewed 4 August 2014 via mobile

We stayed for a couple of days on our first trip to Muscat and had a wonderfully relaxing time. The hotel facilities are excellent and the staff very helpful.

Highly recommend a sea view room and watching the sunset from the beach.

Only annoyance was on our last day a corporate family function being held in the grounds. The families were fine with week behaved kids but the MCs insisted on having the PA system so loud people in Qatar could have heard them, pretty selfish for the paying guests trying to relax and the kind of thing the manager should have picked up on.

Excellent hotel we'll certainly stay again!

Stayed: February 2014, travelled as a couple
1  Thank nickansc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this reviewResponded 5 August 2014

Thank you for choosing Crowne Plaza Muscat and we appreciate you taking the time to share your feedback on Trip advisor. It is always a pleasure to read positive reviews and I am delighted that your stay was ‘’wonderfully relaxing”. However we do apologise for the inconvenience caused by the loud PA. I am happy to read you will stay with us again and we certainly look forward to welcoming you back.

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Additional Information about Crowne Plaza Muscat

Address: Qurum Heights | Po. Box 1455, Muscat 112, Oman
Phone Number:
Region: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Muscat
#4 Family Hotel in Muscat
#5 Spa Hotel in Muscat
#5 Business Hotel in Muscat
#5 Romantic Hotel in Muscat
#7 Luxury Hotel in Muscat
Price Range: £170 - £290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Muscat 4*
Number of rooms: 200
Official Description (provided by the hotel):
Check into an elegant seaside hotel in Oman's thriving capital with a private beach and easy access to local businesses. The dazzling Crowne Plaza(R) Muscat hotel looks out across the turquoise waters of the Gulf of Oman from a lush clifftop in fashionable Qurum Heights. With a panoramic terrace, pool and private beach, the hotel is just a 20-minute drive from Muscat International Airport and steps from Qurum Beach with its café-lined promenade. Oman's main business and ministerial districts are 10 minutes away. Families and couples can sunbathe on the private beach and swim in a pool set in leafy gardens alive with bougainvillea and date palms. After exploring ancient Muttrah Souq and Corniche, you can savor a cool drink in our English-style Dukes Bar as the sun dips into the Gulf. For dinner, how about Italian, Persian, or lavish buffets on the terrace of Tropicana with stunning sea views? Business travelers enjoy the hotel's relaxed vibe and convenient services such as complimentary Wi-Fi and parking, 24-hour room service and a Concierge who can pre-arrange taxi fares. After work, you can re-energize in the Cliff Club Fitness Center, challenge colleagues to a game of tennis or squash and de-stress in the sauna or steam room with our compliments. With 200 stylish rooms and a convenient, prestigious location in Oman, you'll find Crowne Plaza Muscat an ideal hotel for productive business and enjoyable leisure time. ... more   less 
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Also Known As:
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza

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