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“Exceeded Expectations!”
Review of Grand Hyatt Muscat

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Grand Hyatt Muscat
Ranked #12 of 60 Hotels in Muscat
Certificate of Excellence
Reviewed 10 November 2013

We stayed here in October for the EID holidays as part of our first visit to Oman. If your coming for rest and relaxation this hotel has it all. The beach, pool, gym and main hotel lobby all exceeded our expectations but mostly the food was worth writing about.

Each night we dined at a different restaurant in the hotel, but both the Mokha Café and the Safari Roof top grill were superb. The Safari Grill offered great value in a set menu of your choice of grilled meat or seafood accompanied with unlimited salad buffet and drinks package (beer, wine & spirits). The Mokha Café has a different theme buffet each night and we were lucky enough to enjoy the Seafood night where we had freshly caught prawns, crabs, fish and mussels all cooked in front of our eyes at the live cooking station. And did I mention the generously sized lobster? Definitely not to be missed!

The rooms were large and pleasant though a little dated, however we did not come to spend the holiday in the hotel room. I would have liked to see a happy hour at the pool bar and a little more maintenance of the pool itself. We can recommend this hotel if visiting Muscat or at least drop into the Safari Roof Top Grill for a great value night out!

  • Stayed: October 2013, travelled as a couple
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1  Thank Bradantha_54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this reviewResponded 11 November 2013

Dear Bradantha_54, thank you very much for your valued feedback.

We are extremely delighted to see some of the pictures taken while you were dining in our outlets. Thank you for sharing those.

We've got great happy hour deals at Habana Sports Bar starting from 12:00pm to 22:00 and at John Barry Bar located just off the lobby, ladies get a 40% discount on cocktails between 18:00 and 22:00 hours.

We hope you choose to stay with us and experience our seasonal offers on your next trip to Oman. Thank you once more for taking the time to leave us a review.

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868 - 874 of 1,480 reviews

Reviewed 10 November 2013

We spent a very pleasant family break here for Eid al Adha. We originally ordered two doubles and one single room, together with facilities for two children aged 2 1/2 and 9 months respectively. When we checked in we found we had been upgraded to the Crown Penthouse suite, which was spectacular and included three separate bedrooms, a huge sitting room, separate dining area, majlis and a maids room! We absolutely could not fault the facilities especially as we were only being charged the regular room rate. The pool was great and it was easy to walk across to the sea to swim if you wanted to. The breakfast was really good too. The only drawback was that because we had two small children with us we could not use the club lounge for breakfast, but we fully understand why.
The only reason we have taken off one star was that the room service meals that we ordered we not very good. We ordered medium rare steaks and they came dry and well done, in fact more than well done.
Apart from that it was a great stay and for us superb value which we can recommend to anyone

Room Tip: Many of the rooms look onto the pool. (ours did not). If you think you might be disturbed by the noi...
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  • Stayed: October 2013, travelled with family
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1  Thank dhabidave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this reviewResponded 11 November 2013

Dear dhabidave, many thanks for your valued feedback.

We appreciate comments received about your stay, dining experience and facilities of the hotel. We apologise that your order through room service was not exactly as requested.

We do hope to welcome you back to the hotel on your next visit to Oman. Once again thank you for taking the time to review us on trip advisor.

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Reviewed 30 October 2013

I stayed for 3 nights at this excellent hotel and it was with my lovely wife. The service was more than what you expect. The location is very nice beside the beach. The rooms are very clean and comfortable. The environment of the hotel gives you some thing special to your stay. I tried 3 meals every day and all of them were having something different. Their B.B.Q was unbelievable . Try it once and you wouldn't stop your self from trying it again and again. All the best to the management and the staff. My stay was more and more than excellent.

Room Tip: Any one suitable to your visit. All are great.
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  • Stayed: November 2012, travelled as a couple
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1  Thank Fahad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this reviewResponded 11 November 2013

Dear Fahad A, thank you for your pleasant and valued feedback.

We are incredibly proud to read your lovely comments about your recent stay at Grand Hyatt Muscat. We will certainly share your positive feedback with our team.

Thank you for taking the time to leave us a review on trip advisor and we hope that we continue to exceed your expectations during your next stay.

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Reviewed 29 October 2013

Had a great stay at the Grand Hyatt Muscatt. The food was wonderful whether it was by the pool, in the executive lounge, or the breakfast buffet. Room was clean and comfortable. Gym area was great and extremely well equipped for a hotel gym.

  • Stayed: February 2013, travelled on business
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1  Thank Chris U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this reviewResponded 11 November 2013

Dear Chris U, thank you for your wonderful and much valued review.

We are delighted to hear that you enjoyed every aspect of your stay including dining and our Club Olympus health club.

We do hope that you choose to stay with us again on your next visit to Oman and many thanks once again for taking the time to share your feedback on trip advisor.

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Reviewed 27 October 2013

I'm for business reasons, every month in Muscat and I mostly stay in Grand Hyatt. Great hotel and superb staff ... at the reception, in the various restaurants, in the lobby. The Italian restaurant is my favourite restaurant. Very good food, the menu is changing regulary and on the terrace you have a nice view over the garden and the pool. A lot of international events are taking place in the hotel. A nice link to the beach and also a lot of facilities in the gym. The Grand Hyatt is my preferred hotel in Muscat.

Room Tip: Ask for a view on the pool ....
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  • Stayed: October 2013, travelled on business
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3  Thank Jan999Antwerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this reviewResponded 28 October 2013

Dear Jan999Antwerp, many thanks for taking the time to share your feedback on trip advisor. We are absolutely delighted to hear that we are your preferred hotel when here for business.

We are especially pleased that you have enjoyed almost all our facilities, restaurants and health club and we sincerely appreciate your comments.

Thank you once more and we look forward to welcoming you back to the property on your next business trip.

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Reviewed 27 October 2013

Good hotel service. Huge room size. Direct access to the beach is the biggest plus point. Go there in the mornings, less crowd. Swimming pool was good. Please remember to wear appropriate clothing there. Selection of food is many, however, to me its too pricey, near to OMR20 per pax.

Room Tip: Go for rooms level 2 and above.
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  • Stayed: October 2013, travelled on business
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Thank Azhanmu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this reviewResponded 28 October 2013

Dear Azhanmu, many thanks for your valued feedback.

We appreciate the time you have taken to leave us a review about your recent stay with us. We would've loved to know during the time should you have faced any inconvenience.

We always want our guests to have the most memorable time and anything we can do to improve your stay is our priority.

Thank you once again and we look forward to welcoming you back to Grand Hyatt Muscat.

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Reviewed 27 October 2013

I had an amazing dinner here during EID break!
The steak was amazingly cooked to perfection, the grill has a great setting and the buffet included in the price is amazing!

It was my first dinner in Muscat and I had a great time, The service was efficient but left you intimacy with the people you went with. It wasn't crazy full, so it was quiet and very romantic.

Highly suggested!

  • Stayed: October 2013, travelled as a couple
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Thank Debbie1990nau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this reviewResponded 28 October 2013

Dear Debbie1990nau, many thanks for your lovely review.

We highly appreciate your feedback about Safari Rooftop Grill and hope that you can return to try some of our other restaurants at the hotel.

Once again, thank you and we look forward to welcoming you back to Grand Hyatt Muscat.

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Additional Information about Grand Hyatt Muscat

Address: Shatti Al Qurum | Diplomatic District, Muscat 113, Oman
Region: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Business Hotel in Muscat
#5 On the Beach Hotel in Muscat
#7 Romantic Hotel in Muscat
#12 Luxury Hotel in Muscat
Price Range: £151 - £375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Muscat 5*
Number of rooms: 280
Official Description (provided by the hotel):
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana. ... more   less 
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Also Known As:
Grand Hyatt Muscat Hotel Muscat
Muscat Grand Hyatt
Hyatt Muscat
Muscat Hyatt

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