A friend of ours was in the area, staying at the Hyatt and so, we went to visit them at the poolside. The cost of this 10 OMR (£15.30) per adult and over 12's and 5 OMR (£7.65) per child.
The main pool, when we arrived was unclean, various insects, detritus and a somewhat milky film on the water. In fairness, this was later taken care of buy a studious young man armed only with a green scouring pad. He at least was very cheerful, more then what can be said for the overly imperious management.
We opted for something to eat. We ordered two "gourmet" burgers (one with gruyere, one with cheddar) which were both unseasoned and, despite requesting them to be cooked as medium, they were decidedly overcooked. To the point, that one of our party, with a voracious & non-discerning appetite, declined to finish it. Furthermore, the texture of the burger did not lend the impression it was "gourmet" ground beef, more reconstituted and reformed grey meat. One of our other friends opted for the Wagyu Beef. It looked remarkably identical to the other sad little burger, same texture and lack of seasoning. All three, garnished with a quarter piece of lettuce leaf and a rather woeful thin slice of tomato on a un buttered over-toasted bun, they all seemed a little ....lacklustre. We also ordered a club sandwich. "Alright" was the verdict with a shrug of the shoulders.
Each meal cost between 8-9 OMR. (£12.25-£13.78), I expect more for this exorbitant price. Also I was completely bemused at the fact that almost everything cost the same. I've never been somewhere where a bagel with smoked salmon & cream cheese costs the same as say Wagyu beef!
I appreciate this review sounds churlish, and it's perhaps worth pointing out that we have stayed on numerous occasions (out of necessity) and visited for the day and each time we left with the same impression. She's trading on looks that she lost a long time ago ( look closely and you'll see the cracks) and unfortunately she doesn't have the personality to compensate.
Of course, this is just my opinion and I hope, should you decide to stay at the GH and fill their coffers with your hard earned cash, that you are met with hospitality and warmth but I highly doubt it. Overpriced and underwhelming. We will not be back.
- Official Description (provided by the hotel):
- Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana. ... more less
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- Also Known As:
- Grand Hyatt Muscat Hotel Muscat
- Muscat Grand Hyatt
- Hyatt Muscat
- Muscat Hyatt