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“Great hols”

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Al Bustan Palace, A Ritz-Carlton Hotel
Ranked #5 of 55 Hotels in Muscat
Certificate of Excellence
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great hols”
Reviewed 23 September 2009

Hotel in Arabian style with 2 private beaches and delicious food. 3 restaurants available in hotel with different menu every evening. Friendly staff, clean rooms and water & fresh food ready for you every evening. Absolute privacy & relax. If you're tired from city life and feel like holiday far away from everything this hotel is perfect place for you.

  • Stayed August 2006
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank xsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 April 2009

We stayed at the Al Bustan for 10 days up to Easter this year (2 adults, 2 children aged 9 and 6).
1. Rooms We booked two interconnecting Lagoon rooms, which worked well for the four of us. These are not the new modern rooms - all of those were booked up - but rather redecorated traditional rooms, which were perfectly good. Solid 4.5-5 star vs 5 star plus perhaps. Amenities in them were good - apart from slightly variable hot water temperature at times - and the servicing was timely and efficient. I wasn't quite sure what a Lagoon Room was when we booked. These rooms are great - they overlook the Lagoon pools, which are a pair of huge, wonderful "spa-like" pools. If you have a ground floor one, you can literally open a gate and flop into the water.

2. Gardens, Pools and Activities : The gardens were excellent, and there were lots and lots of sunloungers, hammocks, and cabanas. Plenty of space, and very attentive guys with towels, coolers etc. The hotel gardens also have a complex of outstandingly designed attractive, huge (50m?) and safe pools (in addition to the Lagoons). And the gardens front the beach. We made good use of a children's playground, the tennis courts and fitness centre and the watersports generally. The kids used the kids club, which was for a couple of hours morning and afternoon, and had a great time. Lots of outdoor stuff, plus some painting and crafts etc, but still lots of time with us. The hotel grounds are very safe, and we felt comfortable with the kids roaming the gardens, playing football with new friends and so on. The beach is "OK" - it was a little grubby (plastic bags, rubbish) at times, but there was a good combination of sandy stuff and little rock pools that we enjoyed. A rather ugly rubbish dump at the far end of the beach is worth staying away from. Generally we found that there was enough space that even though there were quite a few children around by the end of the week, there was still lots of space for adults. We felt that the hotel was very child-friendly without being child dominated. I'm not saying I would have gone there for my honeymoon, but it certainly catered both to couples, and to families. However, if you want racy nightlife, this is not your resort.

3. Spa - be warned, there is none. They have not broken ground on the promised Six Senses Spa at this point. There is a massage room, and a basic hair salon that does manicures and pedicures and the odd facial. But if you want a spa chill out - this is not yet the resort for you.

4. Food - fantastic buffet menus, changing every night and exceptional breakfasts in the main restaurant. Lovely outside seating area makes it a great experience. The chinese restaurant had great food, but is a bit soulless and the beach restaurant was fine too, but we (and the kids) loved the buffet. Service was very good - we have holidayed plenty in the 7* resorts of Dubai, and this was just as effective. They made a big fuss for the kids. BUT - this is NOT cheap. In 10 days, we spent £2000 on food - and we don't drink!

5. Other - Oman was delightful. We thoroughly enjoyed a trip to the Souk on the hotel shuttle bus, and we had a fantastic dolphin watching trip, with just us and a 3 others on a small boat where the sea was literally seething with dolphins. It was an extremely restful break and the hotel did a very good job.

6. One niggle. We took our laptop to hook up to the internet but were scandalised by the price - £120 for a week. I just thought that was criminal and used my blackberry instead. That was the only thing that really left a bad taste.

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
7 Thank CaoMar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Al Bustan Palace, A Ritz-Carlton Hotel

Property: Al Bustan Palace, A Ritz-Carlton Hotel
Address: PO Box 1998, Muscat 114, Oman (Formerly Al Bustan Palace, a Ritz-Carlton Hotel)
Phone Number:
Region: Oman > Muscat Governorate > Muscat
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Muscat
#1 Family Hotel in Muscat
#2 Romantic Hotel in Muscat
#2 On the Beach Hotel in Muscat
#5 Luxury Hotel in Muscat
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Al Bustan Palace, A Ritz-Carlton Hotel 5*
Number of rooms: 250
Official Description (provided by the hotel):
Set against a dramatic backdrop of rugged mountains, Al Bustan Palace, a Ritz-Carlton Hotel, lies solitary amid an emerald green oasis with 200 acres of lush beachfront landscaping. We are a top choice among hotels in Muscat, Oman, offering accommodations and public spaces that overlook the glittering azure waters of the Gulf of Oman. ... more   less 
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Also Known As:
Intercontinental Hotel Muttrah

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