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“Perfect holiday”
other travellers have booked this property
Terrace with dining table
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Terrace with dining table
Villa with pool Terrace with sunloungers
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Very good
4 reviews
Terrace with dining table
Villa with pool
Terrace with sunloungers
Jacuzzi
Living room
Dining area
Kitchen
Entrance Hall
Staircase
Masterbedroom
Ensuite Bathroom to Masterbedroom
Bedroom 2
Balcony, shared by Masterbedroom and  Bedroom 2
Bedroom 3
Bathroom 2, shared by Bedroom 2 and Bedroom 3
Bedroom 4
Bathroom 3, next to Bedroom 4
Pool
Sunset
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Overview
Villa -
4 Bedrooms, 3 Bathrooms, Sleeps 8
Chayofa, Arona, Tenerife, Canary Islands

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Andra Mad...
1 review
“Perfect holiday”
Reviewed 19 December 2017 for a stay in November 2017

Starting with the booking of the accommodation, and until we left, everything was awesome. We had several requirements before we arrived, such as an extra mattress topper to make a twin room into a double one - no problem at all. We had no problems during our 10 day holiday, and the house was very very clean. The villa was looking like no one was ever in there - and that’s the most important aspect in hospitality - to make the customer feel at home, the first person in the house. We had everything in there, starting with 10 types of glasses, iron, hair dryers (not only one), dishwasher, literally everything. The villa was also close to anything - we had Las Americas and Los Cristianos just 7 minutes away. If we will come back to Tenerife, we will definitely arrange it long time before to make sure we will be back at Las Cumbres. It was amazing! Thank you Barbara and Johannes :)

Your age range 18-24
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Dec 2017
It was a real pleasure to have Andra and her friends staying at our Casa Las Cumbres. They were a bunch of very friendly, easy-going young people. Communication with Andra was from the beginning and throughout their stay excellent. She was very organized and made sure the place was left in a good state. We were very happy to provide them with a couple of extra requirements to make them feel more comfortable. Andra and her friends are the perfect guests and we would be delighted to welcome them back anytime!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haqnawaz...
1 review
“worst stay ever”
Reviewed 16 December 2017 for a stay in November 2017

this villa had electric trip out few times and came with no toilet roll on top off all that the owner had tried to ripp us off for extra cleaning when final cleaning fee was inc in the price and the beds and sheets where filthy the pool was dirty barbeque accessories looked rusty

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Dec 2017
In response to this guest's review, our first guest from tripadvisor, I wish to clarify the following:

- At no stage during their stay have the guests informed me of any problems with the electrical circuit.

- In the rental price included is the inital set up of the property which includes bedlinen, bathroom towels, pool towels as well as toilet paper, kitchen paper, dishwasher tablets, washing-up liquid, sponge and brush for cleaning dishes, kitchen cloth. There was toilet paper provided in each of the three bathrooms.

- On arrival the bedlinen was perfectly clean.

- The pool was cleaned the day before the arrival. In the morning of the arrival day there were strong winds, and the pool was not as clean as it should have been. This problem had been recognized and the pool was cleaned again. Our maintenance man passed by at least twice during their stay and checked the water quality and cleaned as necessary.

- The BBQ equipment is not new but perfectly maintained and in working order.

A final cleaning fee is in the price included, however, Akram Haqnawaz and his four friends left the property in such an appalling filthy state that it took our cleaning staff well in excess of the usual hours to get the place cleaned up. I have 15 years of experience in the holiday home letting business but I can honestly say that on very rare occassions I have been confronted with such an utter mess and disrespect for our basic house rules.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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