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“great mountain hotel”

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Abba Xalet Suites Hotel
Ranked #1 of 1 Hotels in Sispony
Certificate of Excellence
Reviewed 22 July 2010

Couldn't fault this place, especially for the price. Spacious modern rooms, great service at reception, fantastic breakfast, lovely pool/garden area. Slight noise from the road if you sleep with the windows open, which you have to do in the summer as it doesn't have air conditioning, but overall a great hotel in the perfect location for exploring the Vallnord area of Andorra.

  • Stayed: July 2010, travelled as a couple
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Thank FishCatBadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 - 53 of 501 reviews

Reviewed 24 October 2009

We had a nice stay at this hotel, it was set in a beautiful location, high up on a hill over looking the mountains and the rooms were very nice and spacious.
The main concerns were the staff and the SMELL!
The whole third floor had a wiff of drains, dirty toilets annd wasnt too pleasant. our bathroom smelled the same and they must have been having some drainage problems.
The staff there were not so great, very complacent and whenever we had a query, we felt like an inconvienience and a smile would have been appreciated. A touch up on customer service skills woudnt go amiss and make their guests feel more welcome.

  • Stayed: October 2009, travelled with friends
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Thank sitra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2009

Nice hotel, with all the regular amenities.

I say rough around the edges because there were minor things that I noticed. They've obviously renovated the hotel to make it nice, but didn't bother replacing the old plumbing fixtures. The floor tiles were new, but obviously low quality. The shower/tub on the floor above us started leaking and caused a lot of water to come raining down, but the management did their best to fix it asap. The internet was supposed to be "free", but the misinformed desk girl said that it only applied to the sister building.

Pleasant overall, and in a good location. Short drive to town. Rough around the edges, but no major problems.

  • Stayed: July 2009, travelled as a couple
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Thank stevelikesrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2009

Good hotel away from main road. Quiet with nice garden and pool area to relax. Rooms pleasant and clean with lovely views although noise from other rooms travelled easily. Andorra easy to get around with some lovely villages and walks but would recommend staying away from Andorra la Vella which is just a duty free shopping centre with nothing else to recommend itself.
We stayed bed and breakfast as we like to go out for dinner in the evening to different places but found the choice of local restaurants to be limited, mostly based in other hotels. We ended up having dinner at the hotel on three evenings and this proved to be quite expensive. The food was reasonable but not always served in great quantities and came to the table very quickly.
I would also check the room rate direct with the hotel if possible. We booked with last minute.com and by mistake we were given a bill for our stay as we were leaving which was cheaper than the rate we had paid on line.

  • Stayed: July 2009, travelled with family
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Thank travellingfamily_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2008

We stayed two nights during summer, for a short break in Andorra. The hotel is set up high, above La Massana. Our room was on the third floor, and had a balcony overlooking the valley and the mountains in the distance. It was quiet, comfortable and an enjoyable place to stay.

The breakfast included in our stay was also of high quality, as was the dinner we had on one evening of our stay.

  • Stayed: July 2008, travelled as a couple
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Thank got_the_travelbug_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2008

Our stay at this hotel was great, the presentation is perfect, it was a romantic setting with large comfortable rooms with a mini bar, huge bed!!! and everything you need. The two things we did realise very soon is that you can hear people next door very clear because the walls are thin, we thought it was funny hearing some conversations but its not so nice hearing people go to the toilet.... The second was this terrible smell in the bathroom, we asked for the floor to be cleaned twice which they did asap and the smell would go for a while, we think it may have been a toilet leak or lack of ventitation.This didn't put us off the hotel though and we enjoyed every bit of our stay!!!

We both thought the quality of food was very high with good presentation and fast service. We love to try new foods so it was a real experience. Its not the best choice if you dont eat fish or meat because those are the options daily but luckily i eat fish and it was fab each night.

The location of the hotel is good if you have a car because its about 10 minutes to town and 15 minutes to slopes by car. There wasn't much snow on some slopes when we went but we snowboarded for about 6 hours each day on a good selection of blue's and red's. There are a few restaurants about, its basic food but keeps you going. The people seemed friendly and service was fast.

There are fantastic shops in Andorra city, loads of ski and board shops with really good deals so well worth a visit!!

We would recommend anyone to stay here because we really enjoyed it.

  • Stayed: February 2008, travelled as a couple
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1  Thank emles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2007

After reading the previous review I did not have great expectations. I booked 2 rooms, one for my parents and one for us! We got the best deal as my parents were on the top floor, under the eaves! A bathroom light was broken which they tried to fix but couldn't. I requested a new room for them but as the hotel was full this wasn't possible. Our room was lovely and big. My daughter was delighted with the little playground at the side. We decided not to have breakfast in the hotel which was a big mistake because it looked lovely - instead we went into town and got ripped off in the Palace Hotel! I would recommend this hotel based on the price of €60 a room. Staff not over friendly but helpful enough!

  • Stayed: October 2007, travelled with family
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1  Thank Debbie34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Abba Xalet Suites Hotel

Address: S/N Carrer Major, Sispony AD400, Andorra
Region: Andorra > La Massana Parish > Sispony
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Sispony
Price Range: £69 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Abba Xalet Suites Hotel 4*
Number of rooms: 83
Official Description (provided by the hotel):
Abba Xalet Suites Hotel is located in the La Massana area of Andorra, 1 km away from the Massana-Pal cable car. It offers rooms with mountain views, free Wi-Fi and satellite TV. The hotel's spa has a sauna, hot tub and gym, and offers wonderful views of the Anyos Valley. In the garden there is a swimming pool that is open in the summer months. The hotel offers free ski storage in winter. All rooms at the Hotel Abba Xalet Suites are equipped with central heating and the private bathrooms have a hairdryer. The hotel's restaurant serves traditional recipes with a modern twist. Specialities include oxtail soup and honey-glazed pork. Vallnord ski resort is 2 km away from the Abba Xalet Suites. Sispony's main shopping street is a 5-minute drive away. ... more   less 
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Also Known As:
Abba Xalet Hotel
Abba Xalet La Massana
Abba Xalet Suites Hotel Andorra/Sispony, La Massana Parish

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