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“Wonderful place to stay!”

Sun Gardens Dubrovnik
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Sun Gardens Dubrovnik
Ranked #1 of 1 Hotels in Orasac
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
85 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Wonderful place to stay!”
Reviewed 25 November 2013

This hotel is amazing. The staff are always friendly and willing to help.
It has a choice of restaurants & bars (they are expensive but that is expected being in a 5* hotel), pools, a gym, spa, badminton courts, table tennis, outdoor tennis courts and I'm sure other things which we didn't get around to doing.
Everything is clean and well maintained. Breakfast was vast and always excellent.
It is about 30-45 minute drive from the old town. You can book a mini bus from the hotel or try the water taxi.
There is a reasonably sized supermarket on the complex which is great for picking up a few essentials.
We went in May and not all the restaurants and pools were open, but it was lovely and quiet so we didn't mind at all.
We had an absolutely wonderful stay in our 2 bedroom villa, which was cleaned every day. We upgraded to a sea view and it was well worth it!

Room Tip: Upgrade to a sea view if you can!
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank NeilPatel84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadBluDub, General Manager at Sun Gardens Dubrovnik, responded to this review, 28 November 2013
It was a pleasure to have you visit us, and thank you for your feedback.

I was happy to read that you enjoyed your visit to the resort. I am especially proud that you found the team to be friendly and helpful. I had noted that you breakfast experience was excellent.

I do hope to welcome you back one day soon.

Regards


Mario Stanic
General Manager
Dubrovnik Sun Gardens
mario.stanic@radissonblu.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,913 reviews from our community

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  • Sleep Quality
  • Location
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (422)
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English first
London, United Kingdom
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 November 2013

We visited last week, 2/3 of the way through November, so out of season - but wow! Thank you so much, we were treated like royalty!!!! We stayed in a delux room which was so cool - beautiful views of the sea, salmon and cured meats served at 1am upon arrival (our plane was horrendously delayed) and a kinky little window between the bath and bed - so cool! Especially liked the little touches in the room - the tv volume knob in the bathroom (!!!!! :D), the eco-friendly aircon system, and little surprises in every drawer. They have the fastest elevators we have ever been in, haha!! We had a very tasty meal in the Oregano restaurant and breakfast was varied and cooked perfectly. The staff were totally without fault - a superb level of English spoken by all, incredibly attentive and helpful, and very very welcoming. This hotel is modern and beautiful and we would definitely recommend it to everyone - thank you so much for a fantastic stay!!!!

Room Tip: We stayed at the back, on the 5th floor - beautiful views of sea and resort. If you want to go beyon...
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  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Jen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadBluDub, General Manager at Sun Gardens Dubrovnik, responded to this review, 27 November 2013
It was a pleasure to have you visit us, and thank you for your WOW feedback.

I was happy to read that you enjoyed your visit to the resort. I am especially proud that you found the team to be well trained and attentive with the whole experience flawless as you pointed out.

I do hope to welcome you back one day soon.

Regards


Mario Stanic
General Manager
Dubrovnik Sun Gardens
mario.stanic@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 5 Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 19 November 2013

I've now been to the Radissons in Malta and this one outside of Dubrovnik is by far the best with the most impressive facilities as well as amenities. We were dropped off by our bus enroute from the Split/Mostar road before reaching Dubrovnik, very handy to ask for the dropoff if you come from the north. We enjoyed a "clean up" night the very last night of our 5 week Balkan adventure/backpacking trip. The upgrade to a suite was amazing and unexpected.

The pools are great (with 3 of them!) and the spa section was a little piece of heaven for us when a thunderstorm raged the sea on our 2nd day.

Minor note 1: I forgot my shirt in the wardrobe and it mysteriously vanished within hours but I was compensated for it (through Club Carlson points).
Minor note 2: the hotel has outsourced its shuttle service and those ladies seemed more stressed and less friendly than the hotel staff

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank reeop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadBluDub, General Manager at Sun Gardens Dubrovnik, responded to this review, 26 November 2013
It was a pleasure to have you visit us, and thank you for your excellent feedback.

I was happy to read that you enjoyed your visit in our award winning Spa. I have meet with the Manager of the shuttle service in regards to your feedback.

I do hope to welcome you back one day soon.

Regards


Mario Stanic
General Manager
Dubrovnik Sun Gardens
mario.stanic@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Estepona, Spain
Level 6 Contributor
160 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 November 2013 via mobile

The hotel is perfect for business and pleasure with a fantastic location at the sea, many pools and sport facilities and very very good meeting facilities. The staff is really well trained and attentive so a stay there for meetings is a real pleasure. The rooms are of a high class and the breakfast and lunches too.
Can be recommended 100%

Stayed May 2013, travelled on business
Helpful?
Thank FOSheye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadBluDub, General Manager at Sun Gardens Dubrovnik, responded to this review, 16 November 2013
It was a pleasure to have you stay with us, and thank you for your excellent feedback.

I was happy to read that you enjoyed your stay 100% as outlined in your review; I had noted your comment that all staff are well trained and attentive.

We do have one of the best meeting venues in Dubrovnik and Croatia, the resort has held large group of over 1,000 for car launches, fashion show and small meeting for 20 persons.

I do hope to welcome you back one day soon.

Regards


Mario Stanic
General Manager
Dubrovnik Sun Gardens
mario.stanic@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm
Level 6 Contributor
1,733 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 391 helpful votes
Reviewed 11 November 2013

On the plus account - amazing view, nicely kept gardens. The cleanliness of the spa and rooms. The helpful staff and their kindness. washing up! The resort also has an excellent sports club with some of the activitys included.. For a sporty families it,s a bless.

Our visit was at the end of the season and lots of the restaurants were closed. Pricey alternatives were the hotels restaurants.Resort shop very empty so needed to buy stuff when in Dubrovnik. A rental car comes in handy if you like to explore the surrondings In the off season bring lote of reading material. Love the free Wi Fi

  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Phayao13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadBluDub, General Manager at Sun Gardens Dubrovnik, responded to this review, 13 November 2013
It was a pleasure to have you visit us, and thank you for your feedback.

I was happy to read that you enjoyed your visit to the resort. Thank you for your feedback that the sports facilities are excellent, we do have one of the best sports centers of any hotel in Dubrovnik with a basketball court, 3 tennis courts a squash court and a mid size soccer field to name a few.

We do offer free Wi fi in the whole resort to all guests.

I do hope to welcome you back one day soon.

Regards


Mario Stanic
General Manager
Dubrovnik Sun Gardens
mario.stanic@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 November 2013

Stayed in the residence which was immaculate but found the food and drinks uncomfortably expensive. Pools were all fab but no snack bar and with the bakery being shut no chance of a lunch time munch! Also too far out of dubrovnik. I like to go for a walk to explore the surrounding area but no chance of this staying at this hotel! I wouldn't choose to stay here again.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire186403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadBluDub, General Manager at Sun Gardens Dubrovnik, responded to this review, 11 November 2013
It was a pleasure to have you visit us, and thank you for your feedback.

I was happy to read that you residence apartment was immaculate, during Nov we do offer 4 tranfers downtown for only 5 Euro each way.

I do hope to welcome you back one day soon.

Regards


Mario Stanic
General Manager
Dubrovnik Sun Gardens
mario.stanic@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level 5 Contributor
79 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 November 2013

Large complex about 25 mins out of Dubrovnik on the coat side of the Dub - Zagreb main road (no pavement, don't even think about walking next to it) - absolutely nothing else around unless you use infrequent local buses, hotel minibus or have a hire car. If you want to get about and about don't stay here.Lovely gardens, lawns, pools and spa facilities shared by guests of both the residential and hotel accommodation. We stayed in the hotel, so can't comment on the residential/self catering accommodation.
The hotel room had a myriad of small annoying flaws which were enough to be a major annoyance in the end (example - wall between bedroom and bathroom is glass, so if anyone gets up to use the bathroom in the middle of the night, the bedroom is also flooded with light {even with hessian screen on)]. The aircon is poor - we had maintenance services adjust the set point until it got "as good as it gets" - I suspect they know the system is poor at the extremes of the building.
Breakfast is a buffet affair, with good and plentiful choice.
Eating and drinking in the evening is a different matter though. You can either go into Dubrovnik using the hotel minibus, but the last one back is 9pm, so not much use really, or use taxis at 200Kn (£23 each way) OR you can eat at the hotel, where there are 5 restaurants. We ate in 3 of them, the pizza/pasta place was fine, the fish restaurant poor and the steak place not a lot better. There's a buffet place (breakfast room) which we didn't fancy, and a fine dining restaurant with one of the most pretentious looking menus I've ever seen anywhere. The main issue is the prices though - 240Kn (£27) gets you the cheapest bottle in the whole complex, and it is indifferent red plonk. 130Kn for a pizza, 250Kn for a bit of Harvester quality rib-eye, 600Kn for a kg of not very fresh looking sea bass etc etc. I felt that the hotel knew we were a captive audience, and were charging unashamedly.
There is only one (!) bar in the whole place (unless there is one in the tennis centre, which we didn't visit) - 150ml Croatian white wine - 85Kn, 500ml local draught beer 55Kn, and not even a saucer of nuts or olives to go with them.
Finally, if you're expecting access to the Club Floor and Roof terrace, check whether they're going to be open - they both shut on 21 Sept this year as it was "end of season" (!).
This is not a 5 star resort by any means, but they certainly charge like one.

Room Tip: Hotel is v-shaped, so you get sun in the morning (low numbers), or afternnon (high numbers). Make su...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank oscillator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadBluDub, General Manager at Sun Gardens Dubrovnik, responded to this review, 5 November 2013
It was a pleasure to have you stay with us, and thank you for your feedback.

We do offer a shuttle bus and boat service in Sep, 6 various times per day to the old city as you are aware this is only 5 Euro per trip one way for the bus. We do try and keep this price as low as possible, given the 20 min trip each way.

The club floor is open only till the 21st Sep each year this is clearly outline on both the Radisson Blu and our own Dubrovnik Sun Gardens web site.

I had noted your comment on prices in our restaurants, as you are aware we have a total of five restaurants in Sep each priced at different levels and each to fit various budgets and tastes the largest choice of any five star Hotel / Resort in Dubrovnik. The seafood restaurant from 18 Euro for a main fillet of fish to as you had outlined 1 kg whole Snapper for two persons. A Pizza in our Italian restaurant from 10 Euro or a U.S Sirloin Steak 300 Grams from 20 Euro in our Butchers Grill. I do apologies that you did not find the choice for your taste during your stay in our restaurants and had a negative experience.

I do hope to welcome you back

Regards

Mario Stanic
General Manager
Dubrovnik Sun Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sun Gardens Dubrovnik

Property: Sun Gardens Dubrovnik
Address: Na Moru 1, Orasac 20234, Croatia (Formerly Radisson Blu Resort & Spa at Dubrovnik Sun Gardens)
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Orasac
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Orasac
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sun Gardens Dubrovnik 5*
Number of rooms: 408
Official Description (provided by the hotel):
Enjoying a privileged location just steps away from a picturesque beach, resort offers wide array of rooms, suites and residences. With its award winning 3500 m2 Spa, large Sport center, beach, 3 outdoor pools and marina, conference facilities it's designed for ultimate luxury holiday experience. Gourmet heaven is the only way to describe the dining options at this five-star Adriatic Sea hotel. Guests are spoilt for choice with a fabulous array of restaurants, poolside eateries, bars and a unique Market Place concept, serving up delicious international and local dishes. ... more   less 
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Also Known As:
Radisson Blu Resort And Spa At Dubrovnik Sun Gardens
Radisson Blu Resort & Spa At Dubrovnik Sun Gardens Hotel Dubrovnik
Radisson Blu Hotel Dubrovnik Riviera
Sun Gardens Dubrovnik Dubrovnik-Neretva County, Croatia

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