My husband and I stayed for 2nights at the Formentin hotel. Despite mixed reviews about this hotel, we decided to book our stay because of it's location.
Honestly I have mix feeling about this hotel. From my observation, the hotel seems to be doing very well with their Italian guest because I notice hotel staff being very friendly to some of the guest. It appears to me that these could be returning guest which have enjoyed their stay in the past. What is lacking is they don't seems to pay any attention to non- Italian guest.
Both morning at the breakfast room, my husband and I waited to be seated and on the first morning waited for over 15mins for our coffee. There was no issue of being understood because we speak fluent Italian, but the waitress was so busy complaining to all the other Italian that she had received a call at 0630am in the morning from her boss to return to work on her rest day. Honestly as a hotel guest, we do not need to hear or know about the internal affairs of your hotel. I find it annoying and unprofessional.
The room that we had was OK. Old but clean and certainly in need of some serious renovation.
I believe this could well be a 4 star hotel with some renovation and some extra care on how to handle hotel guest. While I appreciate a hotel treating guest like friends but you need to be professional at the same time.
No idea if I will visit again as I did not get a good first impression of the hotel. But nontheless I would recommend other guest to stay at this hotel because of the location.
- Official Description (provided by the hotel):
- Hotel Terme Formentin is situated in a quiet and peaceful promenade in front of the Thermae gardens, and boasts a vast knowledge of thermal treatments and wellness. The rooms are comfortable and have a spacious terrace looking onto the promenade. Quality and flavour are the characteristics of every meal, starting from breakfast. Would you like an immersion in the most complete relaxation? Three different hydromassage are at your total disposal in the swimming pool. L’Hotel Terme Formentin si trova nella quiete e nella tranquillità della splendida oasi pedonale, di fronte ai giardini delle Terme, offre un’ospitalità arricchita di gentilezza ed una grande sapienza nell’applicazione delle cure termali, per una vacanza interamente dedicata all'armonia e al benessere. Le camere del primo piano sono dotate di un ampio terrazzo che si affaccia sulla zona pedonale.Pensate ora di immergervi nel relax più completo.A vostra disposizione nella piscina scoperta, recentemente rinnovata, tre diversi tipi di idromassaggi: per il corpo, per le cervicali, per gli arti inferiori (percorso terapeutico). La piscina interna, dotata di idromassaggi e climatizzata, è direttamente collegata a quella esterna, per poter nuotare all’esterno anche nei mesi più freddi, avvolti dal tepore dell’acqua termale a 35°C. ... more less
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