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“Truly beauty !!! Vacation like no other!”
5 of 5 bubbles Review of Abano Grand Hotel

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Abano Grand Hotel
Ranked #3 of 62 Hotels in Abano Terme
Certificate of Excellence
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Truly beauty !!! Vacation like no other!”
Reviewed 15 June 2014

Just came back to States, and it is always good feeling to return home. But something was different this time- we already miss our quite , tranquilizing ,beautiful and in the same time "le grand" Abano Grand hotel. From the first minute we arrived at the hotel to the last moment it was an unforgettable experience. Staff, management, restaurant, bar ,SPA, doctors, concierge, waiters, Matr D's, treatment planners, EVERYBODY are so well trained,polite,experienced,kindness,helpful and smily!!! After 22 years vacationing in Europe,we suddenly and unexpectedly find a real beauty in Italy- Grand Hotel ABANO. Not to mention thermal treatments (which were perfect !) ,food,bar ,service,condition of the hotel,facilities,cleanness,decor and of course, size of the rooms- everything 5 STARS DELUXE. You can feel very strong ,but polite and invisible management. Small things make a difference !!! LIVE MUSIC every evening in the beautiful bar with one better than another performers! You CANNOT have it even in Cannes or Monte Carlo. Pools are excellent-quite and very clean with a lot of water activities.At least TWO WEEKS A MUST!!! Service is unexpectedly perfect and fast. Very friendly staff.Concierge better than GOOGLE.! WE felt very special even at our first visit. Thanks to everybody who made our vacation is so UNFORGETTABLE !!! Will be back soon!!! Sincerely Drs Kotlyar

Room Tip: All rooms are really big ,equipped with everything you need.Panoramic deluxe are located from floor...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Yury K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco A, Responsabile relazioni con la clientela at Abano Grand Hotel, responded to this review, 22 June 2014
Dear Drs. Kotlyar,

thank you for your "special" comment and for the time you have devoted to our Abano Grand.
To meet the expectations of "world travellers" like you are is not easy , we are very proud to have succeeded and we are waiting for your next "Anbano Grand experience"

Francesco A.
Guest relations
Abano Grand Hotel Anti-aging Thermal Spa

GB Thermae Hotels
managed by Fam. Borile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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711 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Brussels, Belgium
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 May 2014

Everything is quite old, rooms, carpet, bathrooms etc...
Personnel could be much much nicer. Everytime you ask something it looks like they are doing you a favour instead of doing their job.
I'm not going back.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Augusto L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco A, Responsabile relazioni con la clientela at Abano Grand Hotel, responded to this review, 31 May 2014
Dear Mr. Augusto L,

thank you for the time you have invested in reviewing our hotel on Tripadvisor.
I hope you allow us a reply to your comments:

"Everything is quite old, rooms, carpet, bathrooms etc..." the hotel is a new building , opened in 1998, just 16 y. ago; how can possibly everything be old, rooms bathrooms,etc????
The rooms furniture is in Louis XVth style, as well as the lobby and the restaurant, this is true,
and it's also true that our interiors designers did a very good job if a careful observer like you
can't notice that the building is brand new.

"Personnel could be much much nicer" ...you are absolutely right!. in all hotels of the world personnel could always be much much nicer, a wide smile can always be wider!

Francesco Alfare
Guest relations
Abano Grand Hotel Anti-aging Thermal Spa

GB Thermae Hotels
managed by Fam. Borile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2014

I had the unexpected pleasure of spending 2 glorious days at the Abano Grand Hotel. Seven days would have been ideal. I had several anti-aging treatments, had a tour of the beautiful Eugean Hills and Padua, and met some wonderful people from around the world. The staff took care of everything with attention to every detail. All I did was relax and enjoy! The new Venezia Spa is recently opened and is designed to recreate harmony, beauty and purity that one feels as they move make their way through the city of Venice. If your looking for holiday that allows you to focus on your body and mind, and take day excursions to Venice, Padua, Verona, and Vicenza, the Abano Grand Hotel is the an excellent choice. Oh, and the skin care products are fabulous!

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco A, Responsabile relazioni con la clientela at Abano Grand Hotel, responded to this review, 17 May 2014
Dear Elisabeth,

Thank you for writing such a positive and great review, we are really proud of it.

It was a great pleasure having you as Guest and we truly hope that your travelling around the world will take you once again to the Abano Grand and to our charming Venice Spa .


Kind regards
Francesco Alfare
Guest relations

Abano Grand Hotel Anti-aging Thermal Spa
GB Therme Hotels
Managed by Fam. Borile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
172 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 23 April 2014

My husband found this hotel for the sake of their thermal spa pool. The hotel is an old-school charm. Although we are only in our 30s, this place makes you feel like you are back to 1960's and nothing has changed.

The hotel staff are very friendly and they are all very attentive. You can't compare this with any modern hotel that you stayed at, it is just not so easy to find a place like this which stay where they were and I think their guests really like it.

We went to the thermal pools a few times and it was just so enjoyable, the pools were huge and there were not a lot of guests, so we were all just playing and chilling while we were there with our one year old. Everyone was so happy.

We got an all-inclusive package, which breakfast lunch and dinner were all included. We never made it to breakfast and lunch, but the dinner was quite good/ interesting.

We might come back to this place in we are in town. Their staff went extra miles to get things done!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luxship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco A, Responsabile relazioni con la clientela at Abano Grand Hotel, responded to this review, 17 May 2014
Dear Luxship,

I was very glad to hear that you had a great stay at the Abano Grand and absolutely delighted by your comments regarding our service, the pools and our Spa. Of course we like to stay where we were, why should we change the way that our Guests like!

We are looking forward to your next visit Thank you

Francesco Alfare
Guest relations

Abano Grand Hotel Anti aging Thermal Spa
GB Thermae Hotels
Managed by Fam. Borile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 April 2014 via mobile

All treatments in the hotel are under the doctor control. Whic is you can not find always this service. Foods are perfect. Really large open buffet. I tried detox menu for one week. It was great. I lost 2 kilo in week and my skin quality is higher than before. All service are great, people are always smiling. Kind and elegant personal. Live music is an amazing. Im so happy to be here.

Stayed April 2014, travelled solo
Helpful?
1 Thank didakocaomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco A, Responsabile relazioni con la clientela at Abano Grand Hotel, responded to this review, 17 May 2014
Dear didakocao,

Thank you for your great review, we are very proud of it.
You are right, our "Detox Program" is the most in demand and the real "gem" of our Anti-aging Spa!
Our diet menu, prepared by a team of dietician and targeted on the demand of every single Guest, together with the efficacy of our thermal treatments (that use the natural properties of thermal clay) are an excellent combination that guarantee excellent results. The parc, the swimming pools, the new Venice Spa are the perfect frame for enjoying the program.

It was for our Abano Grand Hotel a great honor having you among our Guests and we do hope to have you soon again here.

Francesco Alfare
Guest relations
Abano Grand Hotel Anti-aging Thermal Spa

GB Thermae Hotels
managed by Fam. Borile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roma
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 April 2014

As a tourism professional, I used to ‘theoretically’ knew the hotel and its SPA. The feedbacks from clients were always excellent and the amount of requests is always high.
But when I spent a weekend in this hotel, I couldn’t believe my eyes (and my senses).
The hotel is located near the Abano promenade, and it is enclosed in a very lovely and cozy garden, a very pleasant welcoming for guests.

The hall is what a 5*hotel-hall should look like. The hotel boasts a traditional style, yet not so ‘baroque’, thus it can be appreciated also by people preferring modern style (like me).

The rooms DELUXE PANORAMA are about 40 sq mt. I mean: 40 sq mt. In Italy. Do I need to say more? Do I need to remember the average size of Italian hotels’ rooms?
Add to this size a terrace and a super marbled bathroom, fully equipped.

The American buffet breakfast is perfect. Actually ALL the meals are made to please clients’ tastebuds and dietetic necessities. The staff is always present but never annoying, and NOT ONLY in the restaurant.

The SPA is one of the most complete I’ve seen during my travels and my working experience. It is a medical-oriented SPA, anyway. Very very remarkable, the VIP cabin.

Pools are superbe, the external ones have the standard hydromassage devicesm and are surrounded by the garden. Please notice that they are building a new wing for the SPA, so we can expect even better from the SPA.

Maybe my opinion and my review are influenced by the SPA treatments, but what can I say? Just TOP NOTCH.

When planning a SPA retreat don’t even bother to choose – Abano Terme Grand Hotel is in the TOP five SPA hotel sin Italy. You can’t go wrong.

Room Tip: DOUBLE DELUXE PANORAMA is a super money/value choice
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrThomasRoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco A, Responsabile relazioni con la clientela at Abano Grand Hotel, responded to this review, 27 April 2014
Dear Guest

We are absolutely delighted to read that you had a great stay at the Abano Grand and we thank you for mentioning it on Tripadvisor. Your positive comments on our large rooms with view , our gourmet restaurant and our Spa, with its exclusive treatments, prove us that "quality pays for itself" as Mr. Borile always says.
Please do contact me directly upon your next visit, we are already looking forward to welcome you back.

Francesco Alfare
Guest relations

Abano Grand Hotel Anti-aging Thermal Spa
GB Thermae Hotel
managed by Fam. Borile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 March 2014

We come back to Abano and to the Grand Hotel at least once a year every year.
The most important factor which makes us keep coming back to the hotel is the hotel staff. It is always the same face. It gives us more reasons and great pleasure to come back to the grand hotel and see our old friends.

This time we could not greet Renzo personally who was on a well-deserved vacation, but Domenico gave us warm welcoming-home feelings.

Now I will point out some things that need to be improved, because we would like to keep coming back to this hotel for the next 10 or 20 years.

1. Hair dryer......as a 5 star plus "L" hotel you cannot offer your guests a vacuum cleaner looking hair dryer from 1970's. It gets hot, before the hair is dry, if you have a long hair.

2. Please, please provide good quality amenity goods. This time the shampoo and conditioner were the worst quality which I have ever got at any hotel in the world. You cannot save money here. The guests go swimming, wash hairs everyday and before every dinner. My hair looked awful this time because of your shampoos.

3. Library, a quiet room where hotel guests can read books on a comfortable chair is needed. We were there for a week, and it rained everyday. For the first two or three days, the chairs in the swimming pool area were all occupied. I went down to the Lobby to read a book, but it was too cold and too dark, and the music was too loud in the bar area. The room was also too dark to read a book this time.

4. We heard mobile phone ringing also in Spa area. It is not nice.

Otherwise, we enjoyed nice piano music during the dinner and live music and a fashion show after the dinner in the bar area. Excellent food as always, polite and hard working and friendly staffs, nice thermal swimming pools, spacious hotel room, very pleasant caring fango staffs.

This time our big Thank You goes to Domenico who took care of us and Robert who helped us to pick up local wines. Also to the restaurant manager with glasses who re-recognized us immediately right after our arrival, arranged seating for us and gave us Welcome Back feelings.

Fino alla prossima volta!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hermeslover2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco A, Responsabile relazioni con la clientela at Abano Grand Hotel, responded to this review, 17 March 2014
Dear Hermeslov,

thank you for your excellent comment posted on Tripadvisor, we thank you even more for
your suggestions, we like very much when our Guests use a sane criticism in order to help us manteining and even improving our standard . By the way we are glad to inform you that we have a new " courtesy line"!

We are looking forward to your next visit, Renzo and Domenico are waiting for you soon!
Yours sincerely

Francesco Alfare
Guest relations

Abano grand Hotel Anti-aging Thermal Spa
GB Thermae Hotels
managed by Fam. Borile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Abano Grand Hotel

Property: Abano Grand Hotel
Address: Via Valerio Flacco 1, 35031, Abano Terme, Italy
Region: Italy > Veneto > Province of Padua > Abano Terme
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Abano Terme
#2 Business Hotel in Abano Terme
#2 Luxury Hotel in Abano Terme
#2 Romantic Hotel in Abano Terme
#3 Family Hotel in Abano Terme
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Abano Grand Hotel 5*
Number of rooms: 191
Official Description (provided by the hotel):
Abano Grand Hotel, near Venice’s Marco Polo Airport, 11 Km from Padua, is an ideal place for relaxing in well being. The hotel provides charming rooms in Louis XV style, with bright and spacious marble bathrooms and suites complemented by fine fabrics and exclusive furnishings. The Grand Hotels also offers the magic of well being in its cozy and luxury “Anti-Aging” Thermal Spa® , with an extraordinary variety of treatments and massages.Large garden with palms trees and tropical plants surrounds 3 thermal swimming-pools, one indoor with Kneipp path and 2 outdoor with Jacuzzi, Whirlpool, and resistance pool, connect each other. Elegant restaurant with a refined cuisine. ... more   less 
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Also Known As:
Abano Grand Terme

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