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“Not what we expected”

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Hotel Terme Vena D'Oro
Ranked #29 of 62 Hotels in Abano Terme
Certificate of Excellence
Sydney, Australia
Level 4 Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Not what we expected”
Reviewed 13 July 2014

I stayed here with my husband and daughter last June for three nights. The weather was very warm and although we were away most of the day sightseeing in the area we would return to our hotel finding the swimming pool closed late afternoon to guests and was only open to residents of the resort, very annoying as a swim with the warm weather was much needed after a day of driving.
Albano Terme is a resort town for the elderly, they come here to use the springs which is meant to help I believe with aches and pains, so much older demographics in the resorts. Our accommodation was clean, sunny and spacious, we overlooked the pool which added insult to injury as we had to watch the residents use the pool we felt we had paid for the use of.
Staff are fantastic, reception was always accommodating and friendly

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank dorothyma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
venadoro, Proprietario at Hotel Terme Vena D'Oro, responded to this review, 28 August 2014
Dear Dorothyma,
thanks a lot for your words. We always take care of what our guests think of us. We are sorry you couldn't use the pools in the night, but we can't agree with the sentence saying that you paid for it, because the pools are everyday open from 8 to 19. For sure in many 5 stars expensive hotels the pools are longer opened, but with the price guests pay in our 3 stars we can't manage a longer opening. Maybe next time you can ask us and we can find a solution together at this little desire...
Best regards.
Marco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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396 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Mantua, Italy
Level 4 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 April 2012

We arrived on Friday and left on monday, so we had enough time to enjoy the hotel facilities: swimming pool (it has a part inside and a part outside with warm water), sauna, turkish bath and a mini Kneipp: a good value for the price we paid! The hotel was not crowded so we had the chance to enjoy everything even though those facilities were not huge.
Breakfast offered a good variety of food: sweet (croissant, cereals, biscuits) and salty (eggs, salami, ham and cheese).
The only flaw was the size of the room: it was really really small, both the bedroom and the bathroom. We had the chance to see other rooms from the corridor and our was the smallest: I don't know why we got that one because, as I said, the hotel was not full. If you're planning to stay more than a weekend, be sure to get a big room!

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Murps84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level 4 Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 November 2011

My mother and I spent 5 days at Vena d'Oro with half-board. We cannot fault this hotel. Reception staff and buffet waiters all were very caring and friendly. Our "superiour" room with balcony was fantastic and for a fraction of a price one pays in big cities. Food was very healthy and plentiful. Unfortunately we didn't get a chance to check out spa facilities. Next time!

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank poligera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Terme Vena D'Oro

Property: Hotel Terme Vena D'Oro
Address: Via Valerio Flacco 59, 35031, Abano Terme, Italy
Region: Italy > Veneto > Province of Padua > Abano Terme
Amenities:
Free Breakfast Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 62 Hotels in Abano Terme
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Terme Vena D'Oro 3*
Number of rooms: 84
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