We stayed here on a recommendation and reading the other reviews it sounded great. However we found the whole hotel very disappointing.
It took us weeks to book a room, either the staff couldn’t speak English, there was no one to answer the phone, or a failure to acknowledge emails. We were determined and in the end had to rely on the help of an Italian speaking relative.
When we arrived we were greeted by (as it happened one of the few) friendly members of staff, and it was a relief to finally find out we had successfully made the booking. However the room we offered was very poor for a family (no bath) and incredibly hot – the air conditioning was simply inadequate.
We stayed half board – dinner was pretty good for this kind of arrangement (select from a limited menu rather than the usual buffet affair) but still became rather repetitive. The waiting staff were professional if a little aloof.
Our son really enjoyed the musical entertainment on Saturday night, it is a shame that this wasn’t laid on every evening.
Finally unexpected items on the bill on our day of departure (€18 per day car parking and €20 per day for use of beach). The manager explained that the beach was not theirs and they only had 40 spaces for 100 guests. As we were not informed about the car parking charge the manager agreed to deduct the cost. We won't be staying here again and would not recommend.
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- Also Known As:
- Savoia Hotel Alassio