I booked this hotel on Booking.com, and got there to find they didn't seem to be expecting me. I stayed there for 2 nights. The room was very basic, but fine, although there were a couple of broken bits in the bathroom - no cover over sink plughole so had to be careful not to loose anything down there, and shower head wouldn't stay up. The location was very good, and it was the cheapest I could find online at short notice, so I was happy to stay there. Unfortunately when I checked out, there was a misunderstanding about the price - they charged me significantly more than I had booked the room for online. If they're not checking their online bookings, which seems to be the case, then this would explain how that happened. When I showed them the booking confirmation and price, the guy reimbursed me the difference in cash immediately (I'd paid on my credit card before I'd realised the error), and it seems to have been a genuine mistake, but he wasn't apologetic at all, he seemed quite put out by it and it was a very uncomfortable moment. What's more the price they were intending to charge seemed far too much for a room of the standard they were offering. I think I'd pay more for a better place if I had to next time, I wouldn't stay here again.
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