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“Fantastic , friendly service !”

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Hotel Gardenia & Villa Charme
Ranked #14 of 43 Hotels in Bardolino
Certificate of Excellence
Eastbourne
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic , friendly service !”
Reviewed 29 July 2014

On arrival the staff are very welcoming they are extremely helpful and have great knowledge of the area. This hotel is exceptionally clean everything is kept to a very high standard the rooms look quite newly decorated. If you stay here make sure you book a balcony room we didn't and we had a room on the side with no balcony and no view at all but we only stayed a few nights otherwise we probably would have asked for a different room with a balcony. The hotel is very German and Dutch orientated the tv is only in German which was annoying because the weather was not good at all when we were here , it was way below average temperature with rain and thunder most of the time ! The weather was so much better in UK although the locals did say this was a very unusual occurrence ! The food is nice quite a good selection for breakfast continental, omelettes, eggs . Nice clean pool area. I can't say anything negative at all about the hotel. Turn right outside of the hotel and it's about a 20 min walk to the harbour with loads of restaurants and mostly clothes shops. Turn left outside of hotel and it's about a 45 min walk to Lasize along the lake which is lovely if it's a nice day. Turn right outside the hotel and go through Bardolino harbour and it's about an hours walk to Garda. Movieland is worth a visit as they have some good shows and the Rambo show is excellent ! Also there are barely any queues for the rides which is great if you have kids there are some great, fun rides as well. The only downside of the whole trip was the weather it was so depressing coming away to rain and cloud we had only one hot day.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kali F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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345 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Macclesfield, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 July 2014

Great hotel. Our room was on first floor with a view over pool & lake. The room was to a very high standard, which was echoed by the staff, breakfast and location.

A previous comments, only a 10/15 minute walk to Bardolino, which was ideal for a stroll along lake. We also walked (& hired bikes from hotel) to Garda & Lazise (30 min walk).

We would definetely recommend & stay at the Hotel Gardenia & Villa Charme again.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater London, United Kingdom
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 July 2014

We have just returned from a 5 night stay in Hotel Gardenia and were delighted with our choice of hotel. The staff were incredibly friendly and helpful with lots of suggestions of things to do and places to eat. They even gave us a complimentary bottle of olive oil on our departure.

We had a car so only ate breakfast in the hotel once...it was fine. The pool was smaller than I expected and was FREEZING but wasn't too bad once you take the plunge just took some getting used to!

The location of the hotel was great for us but it is about a 15 minutes walk from the town centre so some people may prefer to be closer in.

There is a huge German presence in Bardolino, in all of the restaurants and definitely in this hotel. All of the staff spoke German, Italian and English so it was very easy to communicate.

All in all, a great hotel and would recommend it to anyone looking for a relaxing break.

Room Tip: Our room was in the loft, on the 5th floor but this didn't bother us. It was nice and secluded a...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Nik185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bexley, United Kingdom
Level 5 Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 July 2014

This is our fifth stay at Hotel Gardenia. It remains constant in hospitality, friendly service and atmosphere. The efficient running of the hotel is covered by three brothers, one of whom is always present in the hotel. They make a point of integrating with the guests as do the staff. There is a flow of regular guests who are always welcomed with a glass of Prosecco - a refreshing treat after a long journey. The well-presented breakfast is both wholesome and delicious. Highly recommended.

Room Tip: All room are immaculately clean and comfortable. 4th floor front rooms have a spectacular lake view...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Elaine1188932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, United Kingdom
Level 5 Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 9 June 2014

Just returned from a 10 day holiday to Lake Garda, thank goodness we decided to stay at The Hotel Gardenia. We had room 402 top floor with lake view.it was perfect. Large comfy bed, table/chairs on the balcony, mini/fridge/bar, room safe, large bathroom with good shower with lovely toiletries, air/con, very quiet and peaceful...and very, very clean. The breakfast until 11am was excellent, the staff were very obliging, and looked after us very well. The pool and sun loungers were spotlessly clean and was a welcome dip after a hot day. A 15 min walk to the restaurants and ferry terminal of Bardilino, and a 10 min walk to restaurants of Cisano. A lovely hour lake side walk to Garda, or Lazise the other direction. The hotel has a lovely bar area in reception which was great for a night cap or coffee.We felt we were a name, and not a room number, everything we requested was fulfilled, and we did not want to leave. It made a perfect holiday for us, and would not hesitate to return.

Room Tip: panoramic top floor with full lake view.
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  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
4 Thank monica s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dronfield, United Kingdom
1 review
Reviewed 8 June 2014

I always use trip advisor before booking a stay and was really impressed with the Hotel Gardenia previous guests comments. The reality didn't disappoint and the thing that stood out for us was certainly the five star customer service.

From a drink on the house at arrival, to the very helpful guide to the area and recommendations to all the best places a visit to a tourist information centre was never needed.

The breakfast was outstanding and served until 11am which was great if you needed a holiday lie in and there was always a full selection, including an offer of cooked eggs and prosecco if you should fancy.

The food everywhere we ate was fabulous. It is Italy after all but the pizzeria over the road from the hotel was reccommended to us by the staff and we went there a number of times!

The room was fairly small and simple but great for our budget. If I was to book again I would definitely book a lake view. Also just to note, the pool is not heated which in high season may be a refreshing break but in May it was slightly 'fresh' but we still went in everyday.

I cannot express how at home we were made to feel by the staff and we would love to go back as soon as possible!

Room Tip: It's worth the extra for a lake view
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Jimothyo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northumberland, England
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 May 2014

After an initial 4 night stay in the height of Summer 2013, we returned for a full week during the more comfortable month of May. Our second visit was no disappointment and proved that our first visit, and that of so many other guests, was no fluke.
Great service was again a feature of Hotel Gardenia and I am pleased to report that we experienced unfailingly good service in restaurants, shops, gelateria etc in the wider area throughout our time at Lake Garda.
It really is difficult to identify any area for improvement at the Gardenia and we returned to the UK today totally refreshed and relaxed - and planning a return next May! Thank you for all your hard work to make everything appear effortless; it is much appreciated.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morpethian1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Gardenia & Villa Charme

Property: Hotel Gardenia & Villa Charme
Address: Piazza Serenissima 12, 37011, Bardolino, Italy
Region: Italy > Veneto > Province of Verona > Bardolino
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Bardolino
#4 Romantic Hotel in Bardolino
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Gardenia & Villa Charme 3*
Number of rooms: 32
Official Description (provided by the hotel):
Hotel Gardenia is tranquilly positioned near the centre of Bardolino and just 80 m from the lake shore. A friendly atmosphere, completed with every comfort – combining an attractive italian design with the warmest hospitality, for a relaxing holiday on Lake Garda. The 2 new swimming pools (1 with salted water) with deck chairs and sun umbrellas, heated whirlpool and private parking. ... more   less 
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Also Known As:
Hotel Gardenia And Villa Charme
Hotel Gardenia Charme
Hotel Gardenia & Villa Charme Bardolino, Lake Garda, Italy

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