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“Happy Honeymooners”
Review of Nettuno Hotel

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Nettuno Hotel
Ranked #5 of 43 Hotels in Bardolino
Certificate of Excellence
Reviewed 28 May 2013

Just spent a week in May on honeymoon at this hotel. Both hotel and food were fabulous. We planned on eating out at a true Italian restaurant but we didn't want to pass up on the excellent food here. All staff were polite and professional and provided excellent customer service which was compounded by Loris the waiter - a superb comedian on top of his professionalism. Restaurant staff are also very accommodating when it comes to setting out early on excursions, being prepared to open early or provide you with a packed breakfast. Hotel was very clean and well situated with just a few minutes walk into the centre of Bardolino and lovely strolls along the promenade to Lasize and Garda. We would highly recommend this hotel and definitely look forward to our return trip

  • Stayed: May 2013, travelled as a couple
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1  Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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199 - 205 of 455 reviews

Reviewed 26 May 2013

I've just spent a very relaxing week here with my mum and can honestly say it is a wonderful hotel. It is spotless throughout. Our room was large ,the beds were comfortable and we had a view of the lake.
The food is delicious varied and well presented. Compliments to the chefs.
The waitresses both in the bar/terrace area and in the restaurant are very friendly polite and professional. All headed by the wonderful Maitre d' Loris who makes meal times an absolute pleasure, he puts off time to speak to every guest and is charming.
The receptionists are also friendly and very helpful with any queries.The pool area is very clean the actual pool was icy cold but very refreshing on a hot day.
In my opinion this is a gem of a hotel in a very safe and beautiful location. Bardolino is a charming town and only a short stroll from the hotel.
Take your own hairdryer !

  • Stayed: May 2013, travelled with family
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1  Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2013

Stayed at this lovely hotel for 10 days in May. We were at Lake Garda last year but stayed in Garda itself. We had visited Bardolino a couple of times so knew we wanted to return to that particular resort. Having read the reviews on here for Nettuno we booked this holiday.... Well we were not disappointed. From the day we arrived to the day we left everything was perfect. We had a lovely room even though it didn't have a balcony, we were very happy with it. We had requested a balcony but luck of the draw didn't get it. That's the only thing I could complain about it but it certainly didnt spoil it for us. This hotel is spotlessly clean, well run and extremely friendly and helpful staff. The meals are so good and cooked to a very high standard. We didn't have the same meal twice which in 10 days is very good. The variety is excellent, restaurant staff so knowledgable and friendly. Lorus the Maitre D is brilliant and all meal times were so enjoyable with his humour and character. I would certainly recommend this hotel in fact we are going to go back next year. There was a mention that there has been a couple of guests that have been ther 23 times. If that doesn't speak volumes well... I don't know what does.

Stayed: May 2013
1  Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013

A 6 night break here during a rail trip with family members to celebrate or mother's birthday. This was a return to Garda and Bardolino for mum after she last visited on her retirement some 33 years previously. The hotel is located right on the lake but the bustle of the town is less than 10 minutes walk away. The staff were all very friendly and helpful. Particular praise to Loris the Maitre d'hôtel for the exceptional restaurant service that he provided. This was especially appreciated by mum particularly for a very early pot of tea at breakfast. Our table waitress Caterina was also friendly, welcoming and professional making restaurant visits a lovely experience. We all enjoyed the food. We also enjoyed a trip on the ketch "san Nicolo" available to hotel guests. (Not under sail due to insufficient wind on the day). A balcony room was a bonus.

Room Tip: Lake side rooms are quieter. Balcony rooms are best. Air con may not be running outside main seaso...
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  • Stayed: May 2013, travelled with family
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1  Thank WillofStoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2013

The location of this hotel on Lake Garda is excellent as it is right on the water. It is a short walk to town with a lovely boardwalk. The rooms however were very uncomfortable as it was small and the air conditioning wasn't working. Beds uncomfortable and street noise kept us up all night. The breakfast buffet was very good and the wait staff were pleasant and helpful.

Room Tip: Get lake view with a balcony
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  • Stayed: May 2013, travelled as a couple
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3  Thank DawnL2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europlan, Proprietario at Nettuno Hotel, responded to this reviewResponded 10 May 2013

We thank you for the review, we are sorry that your stay in our hotel wasn't completely satisfactory.
We would like to specify the following:
Air conditioning wasn't working because we still had the heating switched on due to bad weather.
The mattresses are new and orthopedic, if you had advised reception we could have immediately changed them and changed the room that could have been quieter.
We hope you will be guests in our hotels again in the future, we thank you and send our best regards.

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Reviewed 4 May 2013 via mobile

I started a 2 week trip to Italy after reading the reviews on trip advisor as I always do. First the positives. Location location location. Right on beautiful Lake Garda and a 5 minute walk to a beautiful town. The pool would have bee nice if it was heated. It was frigid. Install a heater please. Service was indifferent except the dining room where it was excellent and the quality and variety of food was very good. Bad news rod and bathrooms are tiny. You need a balcony which we had. Also there was no ventilation so we had to keep the door open and the loud street noise kept us up at night

  • Stayed: May 2013
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1  Thank drjeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europlan, Proprietario at Nettuno Hotel, responded to this reviewResponded 10 May 2013

We thank you for the review and we are sorry the client wasn't able to enjoy his stay completely.
We would like to specify that the guest was advised before his arrival that we don't have a heated pool.
The air conditioning wasn't working yet becuase the heating was still switched on.
We hope you will be guests in our hotels again in the future, we thank you and send our best regards.

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Reviewed 7 November 2012

we chose this hotel after looking at reviews on trip advisor but were not very impressed especially
by Loris the head waiter who was very rude to us from day one. Shouted at us on more than one occasion and the ordering dinner menu at breakfast is not something We have ever had at a four
star hotel. When i complained about long wait for table at breakfast and said to Loris that it was not what we expected at a four star hotel he shouted there were plenty more hotels in Bardolino to choose from -not a good advert for Nettuno.
Our bedroom witha small balcony was right beside the extractor fan from kitchen and to be honest not a four star bedroom .Tired and dated . we have stayed in lower class hotels with far
classier rooms. I wrote to hotel on our return with these comments but have not had a reply from them after two months. Cannot believe some people go year after year must be easy to please.

Room Tip: Possibly a front facing balcony would be better
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  • Stayed: August 2012, travelled as a couple
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12  Thank Honda28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europlan, Proprietario at Nettuno Hotel, responded to this reviewResponded 16 November 2012

We are very sorry for the behaviour of Loris the maitre, it was rather unprofessional. We do not understand the reasons for this behaviour which isn't like him at all, he is normally very hospitable and accommodating to all our guests.
With regards to the room, we immediately satisfied the request and even though the hotel was full, we managed to give you a larger room with a balcony.
We are sorry for the inconveniences you experienced, we hope to have you as our guest again and make sure you live a positive experience as the majority of our regular clients do.

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Additional Information about Nettuno Hotel

Address: Via Dante Alighieri 41, 37011, Bardolino, Italy
Phone Number:
Region: Italy > Veneto > Province of Verona > Bardolino
Amenities:
Bar / Lounge Free Parking Restaurant Swimming Pool
Hotel Style:
#5 Family Hotel in Bardolino
#5 Luxury Hotel in Bardolino
#6 Romantic Hotel in Bardolino
Price Range: £100 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nettuno Hotel 4*
Number of rooms: 63
Official Description (provided by the hotel):
The Nettuno is located in Bardolino, a splendid location directly on Lake Garda, a short walk from the historic centre. The hotel features a swimming pool, bar, restaurant, lounge with tv, terrace with a lake view, lift, air conditioning in all rooms, free wifi and car park. ... more   less 
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Also Known As:
Nettuno Hotel Bardolino, Lake Garda, Italy
Hotel Nettuno Bardolino

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