First of all the hotel is in a great location beside the chair lift in Bardonecchia. However, the hotel is let down by the welcome from the staff. It seemed like the guy wanted to get rid of us as soon as we checked in. No details about wifi, breakfast or spa usage. In fact you have to pay for the spa but no one told us. Upon checkout we were presented with a bill for using it. I refused to pay. The spa itself is great and the staff there are so helpfull. They should employ them in the hotel reception instead :) Reception also handed us an out of date discount card. he didn't bother elaborating what it was. By luck I asked when buying my skipass and got a discount. They weren't happy that it was out of date but made an exception when I told them we stayed at Rive.
So in summary not a 4* hotel when you have to pay for the Spa and when some of the staff will do anything to avoid helping you.
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- Also Known As:
- Best Western Bardonecchia
- Bardonecchia Best Western
- Best Western Rive