We booked a superior room here for two weeks (from 11.08.2013 until 25.08.2013) for two adults and one child. When we came we've got a double room, which is worse that any other double rooms I've ever seen. It's so small that there is even no place for any table, the furniture is old. On the first day a door in a shower fell on my husband during he took a shower. Then we saw that the refrigerator doesn't work. The door was made by the staff on the same day, but the refrigerator didn't work all seven days we stayed there. In 3 days we saw that also the air conditioner drops. Whole night we were hearing the drops falling from it and in the morning the floor where should be our shoes was wet. We asked the staff to repair the refrigerator and the air conditioner, but they did nothing. Also we asked to change the room for a superior, i.e. for a room which was booked. They promised to change it on the 17th. But from 14th until 17th we were on Garda for several days. Before we leave for Garda I said to a boy on the reception that we will come only at about 9 p.m. He said its not a problem, the other room will wait for us all day on the 17th. But on the 17th when we came back from Garda they said they're full and they were waiting for us until 2 p.m. If I would know that they will be full I could let the luggage on the reception so that they could move it to an other room. But they said it will be all right that we will move to it only in the evening.
After I proposed to the manager yesterday to charge for our accommodation as for an accommodation in a double not a superior, he became totally angry and said we have to go away from their hotel and they don't want us to be there any more (we were with a 4-years old child there, should we go just on the street?). Thanks got there was a free room in an other hotel near this one, so we moved today. But these 7 days in St.Moritz were a horror! St.Moritz in Bellaria is the worst hotel I've ever seen.
- Official Description (provided by the hotel):
- The Hotel St. Moritz is the perfect place to spend a carefree holiday on the Adriatic coasts of Romagna . This 3 star hotel "superior" in Bellaria Igea Marina is located in a quiet area just a few kilometers from Rimini. St. Moritz Hotel in Bellaria Igea Marina offers guests a swimming pool with a large solarium and a children's playground . The Hotel staff friendly and smiling, will welcome you in the best way , making your stay both enjoyable and stimulating. Recently renovated, is equipped with all the amenities and is ready to welcome families with children or groups of any age. The St. Moritz, in fact, is a specialized hotel for families with a nice breakfast room , lounge bar with TV Led 56 ' where you can relax before and after meals. The St. Moritz Hotel 3 -star hotel in Bellaria Igea Marina is close to the sea and its location makes traveling to the beautiful hinterland rich in nature , history and tradition . Staying at the Hotel St. Moritz will discover the pleasure of being close to the sea relaxing and fun. The famous theme parks and nightlife will make you experience intense emotions while the local cuisine will delight your palate. ... more less
- Reservation Options:
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- Also Known As:
- HGS Hotel St. Moritz Bellaria-Igea Marina, Italy - Province Of Rimini