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“Great Place”
Review of El Pael

El Pael
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Ranked #3 of 71 Restaurants in Canazei
Certificate of Excellence
Price range: US$14 - US$41
More restaurant details
Restaurant details
Good for: Local cuisine, Business meetings
Dining options: Dinner, Breakfast, Lunch, After-hours, Delivery, Reservations
Gothenburg, Sweden
Level 3 Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great Place”
Reviewed 7 March 2013

great food, local specialities and a welcoming staff. Best was a Birramitsoui. A Tiramitsoui med from beer instaed of coffe. most delicious and recomendable

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank harto2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobyAnesi, Proprietario at El Pael, responded to this review, 13 March 2013
Dear Sir, thank you very much for your nice review... hope to see you again soon in Canazei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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744 reviews from our community

Visitor rating
    354
    257
    95
    31
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Groningen, The Netherlands
Level 3 Contributor
22 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Traditional food in modern skin”
Reviewed 5 March 2013

A very interesting place serving traditional Trentino food revisited in modern style. The ingredients are fresh and of high quality, the wine arrangements well thought. In our week of skiing holidays we went there twice and enjoyed both visits very much.

Visited February 2013
Helpful?
Thank MarcoNL72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobyAnesi, Proprietario at El Pael, responded to this review, 8 March 2013
Dear Guest,
Thank you very much for your kind words about our place.
Fresh ingredients and a smiling atmosphere are something we really take care... hope to see you in another occasion!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
irl
Level 4 Contributor
38 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Most dissapointing”
Reviewed 26 January 2013

As it says in the title we were most disapointed, service was excellent at first. We ordered our food and our wine our starter it was good. Then the night went downhill rapidly my husband ordered lamb and I ordered Charfish, both were very very overcooked, dry and not very appetising, it took quite some time to bring this to the restaurants attention, upon which they replaced my fish, this was not much better, nobody enquired if the fish was better in fact there was no eye contact after this point, obviously do not like complaints, my husband ordered a machiatto, which the waiter all but threw on the table and sneered "heres your espresso with milk" we asked for the bill and made our way to pay, we made our greivances known to both owners and they gave us a discount, fine, they said that they were down some staff and this was the reason for the bad food and service. However, I find it strange that one of the owners was able to spend at least 20 mins fawning over a table over from us about the wine list, if he was so understaffed? We would have preferred a beautiful meal rather than a discounted one. It seemed to us that in this restaurant some guests are more equal than others!!!

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank concannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobyAnesi, Proprietario at El Pael, responded to this review, 27 January 2013
Dear Guest,
I thank you for your review.
I do perfectly remember your visit and I agree on the wrong first char fish you've got. I do not agree on the second one (which was carefully preparred by our chef with maximum attention) on the lamb because it needs to be slightly cooked in this case (but this is our point of view) but defenitely not on the complain about a waiter that has been working here from two years now. Maybe because your mood was changed you gave a wrong evaluation on him.
Unfortunately at that day we were understaffed of 1 waiter and 1 guy in the kitchen because of season's flue and the restaurant was quite full therefore I gave you my apologize because it should have been my responsability to come and check your table.
Since it was our first complain during the season we decided to cancel the char fish form your bill because of your gentle and polite complain that we appreciated but of course our goal is to ensure that all the guest will leave from here smiling and satesfied.
Since, as you told us, you also own a restaurant you will be able to understand that one wrong dish can happen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
1 review
“Fantastic place”
Reviewed 22 January 2013

It is a very special place where you can get the unique oportunity to taste Italian cuisine with the wine that will match perfectly to your meal. The restaurant is very special: charming atmosphere with the smiling waiters, tasty food which is really special & the key point, extremely wide range of wines. Even if you know nothing about wine the waiter and a proffesional sommelier will walk you trought the list and will help you to define the best that will harmonize with you meal & taste. We celebrated a NY at El PaeL and are very satisfied.
The right place to visit when visit Canazei.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Alexandra_MSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobyAnesi, Proprietario at El Pael, responded to this review, 27 January 2013
Dear Alexandra,
I thank you very much for your kind review that is very appreciated because of the four dinner you've spent in our place during your stay!!
Honestly it was not difficoult at all to serve your table and work with such smiling, kind and happy guests as you were!!
Saluti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level 3 Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Best choice in Canazei”
Reviewed 13 January 2013 via mobile

If you speak English or Italian you will find excellent choice of wine and excellent food in best combination. Ask for help of Somelier and you will know more and will get the best choice.
Absolutely reccomended!!!
We were here for three times.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ksenya_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobyAnesi, Proprietario at El Pael, responded to this review, 27 January 2013
Dear Guest,
thank you very much for your review and for your kind words about us.
We hope to see you soon in Canazei to visit us... it means you're once again on holiday to ski and enjoy good food/wine!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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