Hotel is classed as 4 star hotel, but the room was actually suprisingly small. We where on our trip in Italy in 3 different 4 star hotels and the room was clearly smallest, dirtiest and dullest. We actually asked the hotel to clean the floor and under the bed as under the bed there was really much dirt. This bed is not going all the way down to floor so you can actually see the dirt and our little child could not be kept on floor at all. But unfortunately even after asking they didint clean the floor or under the bed even once in our 4 days stay in the hotel. Well atleast no need to leave tip for the cleaners :).
Also we used car parking facilities and there was a pipe leaking over the car so we had a wet car as well.... thank god it was a rented car and we only had the car there for 4 days.
One of the annoying things was that they had a show one night that took until midnight and we where sleeping with our 8 months old girl in first floor so it was impossible to sleep. Its completely unaccectable to have major noise and prevent guests for sleeping at midnight especially in a family friendly 4 star hotel. Then i asked from the reception if they have own beach zone and he said no... later on i noted that the hotel had one. I also asked directions to San Marino and they just told go to turist information (This is major destination in Rimini region) which i also did find quite poor service. They should know in reception these things. I dont think i received even one friendly smile from the staff in the 4 days stay att the hotel...
The elevator didnt work well and when we where leaving the elevator door did not work. That was annoying. Also there was simply nothing of 4 star value... why to pay over 100 euro per night for such an avrage hotel?
Also the location compared to central cattolica was suprisingly poor even tho it wasent that far away.. it was close to beach, but almost every 4-5 star hotel in cattolica is close to beach...
Good things are in short supply but the prices in the hotel where ok and the pool was ok and the breakfest was ok.. None of these where of really good standard.
I will only give this 1 star as this was so big disapointment compared to money spent and the official 4 star rating. If i would rate this without these in mind i would give this hotel 2,5 stars.
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- Also Known As:
- Madison Hotel Cattolica