I had this nuisance to sleep there for two days. It really cost me a lot of nerves! I'm travelling a lot but never had experience so bad atmosphere and total lack of proffesionalism!
First of all, not only we had to wait for the breakfast or supper at least 15 minutes everytime OUTSIDE (yes, the "canteen" was closed till the tables were ready) as the staff was not able to prepare the meals on time. The food just tasted awful and we had to eat out. Besides, the dinner was twice the same (the leftovers from the day before..?).
Secondly, the rooms were not cleaned properly and after cleaning all of my property was put in a totally different place. I don't need a hotel trade diploma to know that this is a lack of respect for hotel standards and for the guests.
Moreover, the staff not only weren't able to support the guests that they willingly agreed to put up. The stuff was very unfriendly and sometimes even rude.
I love Italy and I know that Italian people are very open, helpful and just lovely but these working in a Hotel Albergo Laura- they acted in a terrible way!
Bearing in mind my experience, if You don't want to go through a nightmare during Your vacation- DON'T YOU NEVER EVER GO THERE!! EVEN IF THE ROOMS WERE FOR FREE!
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- Also Known As:
- Hotel Albergo Laura Italy/Cavallino-Treporti, Province Of Venice