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“Cefalu Sea Palace Hotel Sicily”
Review of Cefalu Sea Palace

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Cefalu Sea Palace
Ranked #1 of 37 Hotels in Cefalu
Certificate of Excellence
Bedford, England
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Cefalu Sea Palace Hotel Sicily”
Reviewed 13 August 2014

The Sea Palace Hotel , Cefalu. Aug 3 - 10 , 2014.

Ok. If you are looking to book the best hotel in Cefalu with everything under the sun , then book this one.

I took my daughter ( 14 ) to this lovely hotel and from start to finish , we were very impressed.

I was so happy to have chosen the "best" in Cefalu and here is why.

The rooms are spotless - lovely shower - lovely balcony - lovely pool with jacuzzi bit - lovely bar - all the staff are happy and smiley and friends ( even added a few to my Facebook ) - food is amazing with breakfast choice being amazing - evening meal absolutely perfect especially on the rooftop restaurant - other times by the outside bar on the grass or near the pool with a lovely singer.

The private beach where you always have a lounger is perfect with 2 superb lifeguards and a bar and excellant lunch and ALSO toilets on the beach owned by the hotel so you dont have to dash back across the road to the hotel.

My daughter and I made some great friends with the head waiter Aldo, a life guard Marco, the bar lady at the beach Aleissa, a receptionist Fabrizio and many of the guests :-)

You have a problem at this hotel and they WILL sort it. Everything was fantastic and Cefalu is amazing as its unspoilt and has lovely narrow cobbled streets and markets and fab restaurants and shops for clothes with lovely Sicilians.

The sea is so warm too and there are plenty of excursions to go on like Mt Etna or walk up La Rocca, or boat trips and too many too mention.

I am still in a holiday mood now even tho' back home!

Well done to all at Cefalu and thanks to Mr Lombardo for his excellant hotel.

Room Tip: Higher floors have better sea views.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
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Helpful?
5 Thank AndyJamesSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Date | Rating
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English first
Widnes, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 August 2014

My partner & I spent two weeks at the hotel in July. This hotel is excellent, it's facilities are excellent, it is spotlessly clean, breakfast food was as you'd expect with a good selection.

While the front of house staff may get all the plaudits, I would to give a special thanks to the restaurant staff and the maids who a great job.

We never ate at the hotel in the evening choosing to walk into Cefalu town centre where you have a good choice of restaurants to choose from.

A walk up La Rocca is a must as the views are stunning, we also took the train to Palermo to see the Cathedral which was stunning.

Room Tip: Rooms 324 to room 3200 have great views of the pool and the sea..
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
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6 Thank Pete C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 July 2014

My wife and I returned to the Cefalù Sea Palace hotel, where we love to be. It is a very good hotel, very well situated with a private beach and pool area. Everybody in the staff are extremely friendly and everyone has a smile and a greeting ready at hand. The rooms are clean and fresh, the people in the reception are very helpful, the beach bar is excellent as is the restaurant. Half board is very good value!
Sture L

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank Sture L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton and Hove, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2014

In May I spent a two-week holiday in Sicily at the Cefalu Sea Palace, for my 70th birthday. The hotel and staff were truly excellent but I have to give special credit to Vicenzo, the head chef. Not only did he provide very good four-course meals every evening but I had the best service ever in a hotel for my medical need for a strict gluten-free diet. He provided wonderfully creative courses, especially deserts, which are usually the most difficult for me. I came home seven pounds heavier rather than the usual seven pounds lighter. Arleene Piercy

  • Stayed May 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Arleene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 July 2014

My wife and I returned to Cefalu after 43 years and it is still a beatiful place to visit. We highered a car and drove for just over an hour from Palermo airport to the hotel, which has its own car park. The Cefalu Sea Palace is well well situated adjacent to the sea front. It has its own private area of beach and is within a short stroll from the centre of Cefalu. The service in the hotel is excellent and Fabrizio went out of his way to make our visit a memerable one. I read a number of reviews before booking this hotel and was concerned at a couple of the comments but, having been to this hotel, I could not fault it. The food in the hotel is marvellous and there are some suberb restaurants in Cefalu if you want to eat outside the hotel. John and Janet. Bristol

Room Tip: We had a garden room and it was lovely
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  • Stayed June 2014, travelled as a couple
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Helpful?
6 Thank JohnR7250LZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 6 Contributor
112 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 24 July 2014

Can I begin by correcting another review by commenting that Cefalu is pronounced:-
K (as in kettle) e (as in egg) fa (as in a long way to go) loo (like cornwall town). Enough said on that subject but not one member of staff in this hotel was either aloof or unfriendly in fact all were very affable and curteous. Rooms were all cleaned to our entire satisfaction and cleaning staff were all polite and well mannered as I would come to expect in a hotel of Platinum rating. For the record, Saga do not do this hotel but you will have corporate events with multiple Ferrari's to boot. So I guess that must be the' jet set' then. Now for my review, On arrival we were warmly welcomed by Gino who took away our cases and brought them to reception. We had no problem with being allocated our room 212 and found this to be both commodious and clean. Yes, I know I did not mention about the house rule in regard to hanging out the dirty laundry over the balcony, but this is a 4 star (unquestionably) hotel. That may be o.k. in a cheapo hotel but it is unacceptable to both other guests and management alike.
Pamela and Fabrizio on front of house were both lovely and could not do enough for us.
If you are inarticulate you will not know them but ask and you'll find out who is who.
Likewise all staff in the dining room were respectful. If people come to expect a wide variety of food then they do not have to eat the same thing every day. There was plenty of fresh fruit, pulses, yoghurts and cereal. Fresh bread daily, a selection of cold cuts, a variety of local cheeses and some herbs fresh from the nearby mountains. To cater for the 'general holiday maker' there is also bacon, sausage,fried and scrambled egg but alas no beans what a shame eh. Though there is toast and tea to have yourself a nice cuppa. You choose what You want to eat at the beakfast buffet then pick up some fruit if you like on the way to the beach where guests can enjoy the loungers and parasols all being provided at no additional cost but no doubt incorporated in the package.
The beach overall is sandy with some rocky outcrops but where commonsense prevails you will not encounter these or 'general holiday makers' either. They would not afford this accommodation in any case. A point of note here, 10 euros is charged to non residents to use the facilities provided. You can also get wifi on the beach as well but why would you after all you have come for a relaxing break. On the who's who, All of the beach staff have tee shirts with their names on so unless you can't read you know who you are conversing with at any particular time! Their names are Enzo (Vincenzo) Alessia, Marco and Sofiane who by the way speaks 5 languages his native tongue being French. All are extremely polite and of good character. There is a general code of dress when dining in the beach bar i.e. no beer belly on display to put other guests off their food. That said, put on a teeshirt or sundress in respect to other guests as this is how to conduct yourself properly.
The bar menu though being limited is of good quality and reasonably priced with Enzo
the CHEF, in his attire , turning out some of the best pizza in Cefalu (check pronunciation as above) and freshly prepared salad alongside a warm sandwich (that is on purpose).
To summarise then, Thomson honestly portrayed the Cefalu Sea Palace as an award winning Platinum hotel of 4 star rating and I wholeheartedly concur. Personally my overall experience as a first time visitor to Sicily would give me no hesitation in returning to this hotel. I recommend that if you should ever come to Cefalu then you must stay at the Cefalu Sea Palace Hotel.
Ciao.

Room Tip: Don't accept a garden view it's above the kitchen. Choose level 3 and not overlooking the ca...
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  • Stayed July 2014, travelled as a couple
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Helpful?
6 Thank skotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonbridge, Kent
Level 5 Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 15 July 2014

Well as we always like to be positive let us start with the fact that we had a great time in Cefalu or Chef - A - Loo as they like to pronounce it. One thing to note is that this particular resort is about a 90 minute drive from Palermo Airport and even further from Catania Airport. We got a private transfer for 90 Euro's each way with Cefalu.It (contact info@cefalu.it and ask to speak to Kristina whose english is very good.) which was far cheaper than the £310 Citalia were quoting. The town is lovely with lots of great restaurants (not too pricy and try the Chat Noir or Black Cat, the bruschetta is to die for!) and cobbled streets with little boutiques and "tut" shops as we call them. The Sea Palace is about a 10 minute walk away and it's a nice stroll along the sea front as the hotel is perfectly located. Be warned though the waves, although impressive can be quite high and swimming was not allowed on some days.

The hotel is very clean and the rooms are adequate (we had a large balcony with shower but no bath) and the pool is also clean and well kept with free loungers and umbrella's (never a problem with obtaining these and no people reserving them at 7 in the morning!). Free Wi-fi in the rooms is a bonus.

However, the hotel is not quite sure if it wants to appeal to the jet or saga set rather than the general holiday maker and this is where the problem lies. The staff are not over friendly and in fact a little aloof. Having name tags might be a start because you have no idea who you are talking to at any particular time. Breakfast is adequate without being superb and lunch at the pool bar or beach bar (free loungers and umbrella's here too on your own private part of the beach) is also pretty good. The pool bar manager was the friendliest staff member we encountered and also very professional. Please note that you are not allowed food or drinks not purchased within the hotel in your rooms nor are you allowed to do other little things like hang your swimwear on the balcony. We we felt this was all a bit pernickety and is another example of the hotel management believing they are a 5 star hotel.

However, our one real gripe is that Citalia are mis-representing this hotel within their 2014 brochure. They claim each club room has a garden view with sea views being available at a supplement which is to be expected. However, our club room 103 with supposed garden view was basically overlooking a car park. The Citalia rep was not prepared to explore any way of getting round this and actually stated "it is what it is". Well thanks for that, really helpful! In fact if we had not of contacted our Citalia rep about this particular issue I doubt if we would have heard from her as she was more anonymous than a lottery winner not wanting any publicity!

This is the second time we have visited Sicily and it is a lovely island, the people are friendly and it's not that pricy. The weather is hot in July and August without being unbearable and is well worth a visit if you have not been before. Both Cefalu and Taormina are recommended.

Room Tip: Pay extra for a sea view as you might end up looking at cars going in and out of a barrier
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
4 Thank mikepdews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cefalu Sea Palace

Property: Cefalu Sea Palace
Address: Lungomare G. Giardina, 90015 Cefalu, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Cefalu
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Cefalu
#1 Spa Hotel in Cefalu
#1 Luxury Hotel in Cefalu
#3 Family Hotel in Cefalu
#4 Romantic Hotel in Cefalu
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cefalu Sea Palace 4*
Number of rooms: 83
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Also Known As:
Cefalu Sea Palace Hotel Cefalu
Sea Palace Hotel Cefalu
Cefalu Sea Palace Sicily

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