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“Beautiful Lake Como”
Review of Villa d'Este

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Villa d'Este
Ranked #1 of 7 Hotels in Cernobbio
Certificate of Excellence
Menominee, Michigan
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Beautiful Lake Como”
Reviewed 9 July 2008

Very good experience!

  • Liked — Beautiful grounds and Lake Como scenery
  • Disliked — no air conditioning in late May
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Billiebob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (232)
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New York
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 July 2008

The property is situated in one of the most gorgeous places on earth. The main biulding and gardens are beautiful and well maintained. The indoor pool and "athletic facilities" are dated and small and need an urgent face lift. The lake pool, likewise, has a dumpy feel to it that is inconsistent with the grandeur of the property.
The rooms and suites are fabulous. The service is truly impeccable, with many of the staff genuinely wanting to please and get to know the guests. They were extremely nice to our 9 year old daughter. We had air condition complaints, which were promptly addressed and the general manager got involved. The restaurants are excellent, but breakfast is somewhat underwhelming.
This is a place to come and rest and enjoy the serene beauty of the area. It is not a "happening place" with nightlife and people watching. The little towns around Como are rather dull with many of their people demonstratively cool to hostile to the tourist. The prices are absurd even by top end European standards.

  • Liked — location
  • Disliked — dated pool area and facilities
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Churchillswit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WORCESTERSHIRE
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 31 May 2008

They say that wealth whispers - this is true of Villa D'Este.

Where do I start .... we went there for our wedding in August 2005 and our guests are still talking about the experience now. It is the small things that count with everything and more being done in a discreet and efficient manner. Inspite of the grand location, staff were friendly and approachable with style coming naturally.

Life is made up of a series of memories and Villa D'Este is a moment to treasure.

Enjoy the moment!

  • Liked — The view
  • Disliked — Nothing
  • Stayed August 2005, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank DESOUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 May 2008

Tricky review as good pros but ultimately down by a few cons

- location is superb overlooking the lake and the service and food are both good -we ate at the restaurant in which some of the waiters have been their over 20 years so that was bonus and the concierge + general staff are all good as was the hotel decor
- gardens are impressive and worth walking around as is the the outdoor pool which is nice to sit around and watch the rivas cruise up and down the lake so all in all service and the look of the place and up to standard
- the disappointments are the rooms whch can really only be described as old looking with old beds , ok linen , uninteresting lights etc - nothing wrong with them as such but then for the cost a let down
- also a minor quibble i dont enjoy being charged 7 euros for a can of coke from the mini bar - i understand hotels charge a premium but that is just insulting by any stretch of the imigination and simply leaves a bad taste

so good location and service but rooms that are disappointing for the cost so a place to go and tick off the list but if i when i revisit the area and for the cost i will try somewhere else first

as an aside there is v good little restaurant ( pasta/pizza) 2 hundred yards down the road form the hotel which the concierge will recommend and worth visiting for a nice simple supper

  • Stayed April 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank worldtraveller45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 May 2008

I stayed 3 days at the Villa D'Este on a corporate meeting. While we had the rooms round the back (no view), the attention to detail in the hotel was outstanding: it was like staying in a palace and the staff were really pleasant. What was great though was the location: overlooking the lake. springtime truly amazing - see photos

  • Liked — Location
  • Disliked — We were at the back with no view
  • Stayed March 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Hampshire444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 February 2008

Just read the review stating how disappointing this place is????
Well - it will be if you are staying in a Hotel famous for it's "hard to get" Como Waterfront Location and you plan to do this during an Italian Winter??!!! The whole point of this place is being Outdoors during Italian Summers - so no - the Interior is not "spectacular spectacular" - it's low key elegance.
The "Spectacular Spectacular" is all about the hotel's OUTDOOR amenities and services during the SUMMER!.
If you like historic buildings surrounded by the aroma of scented Jasmine, Riva boats mooring up beside your breakfast table, ducks wandering around looking for mislaid croissants, and being able to disappear with a book and a bottle of wine into the luscious gardens - then this is the place for you.
:-)

  • Stayed June 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank 2012MP2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 December 2007

My husband and I stayed at Villa D'Este for two nights for the first leg of our honeymoon. I think the best way to do this may be with a list of pros and cons:

Pros:
Grounds of the hotel are beautiful - It's really like you're walking through a beautiful park
View from room - The view of the lake from the room we stayed in was breathtaking
Service - Service both at the bar, hotel staff, and concierge were top notch (we did not eat at the restaurant)

Cons:
Value - People pay ALOT of money to stay at this hotel regardless of room type. We paid a premium to have a lake view and really the lake view was the best part about the room (and probably the hotel overall). I would not recommend staying here without paying a little more for the view.
Room - I like "grand" old hotels - think Westin Excelsior, Florence - but this hotel is just old. I get the history of it which is very interesting, but the furniture looked very worn and the bed was the hardest thing I have ever slept on. And I know linen sheets are supposed to be luxurious, but I don't think they are comfortable. The one caveat here is the bathroom which was very spacious and nice.
Interior of Hotel - There's nothing all that spectacular about the interior of the hotel. The lighting is dreadful – i.e. fluorescent lights in the hallways.

Again the hotel is nice enough, but when people tell you it's one of the nicest hotels in the world it raises the expectation bar. For the price to stay here I would expect the hotel to be in tip top shape.

Overall I think that you're paying to say you stayed at Villa D'Este....

  • Liked — View from Room, Service
  • Disliked — Room, Bed
  • Stayed October 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
22 Thank cd717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa d'Este

Property: Villa d'Este
Address: Via Regina 40, 22012 Cernobbio, Italy
Region: Italy > Lombardy > Lake Como > Cernobbio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Cernobbio
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Villa d'Este 5*
Number of rooms: 160
Official Description (provided by the hotel):
Experience the splendor, the grandeur, the intrigue and the magic of Villa d'Este- an opulent hotel overlooking glorious Lake Como. Hailed as one of the best hotels in the world by Travel & Leisure, Condé Nast Traveler and Forbes Traveler, this famous resort destination has been widely praised for its beautiful gardens, exquisite cuisine, gala celebrations, impeccable décor and extraordinary hospitality. ... more   less 
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Also Known As:
Villa d`Este Hotel Cernobbio
Hotel d Este
d Este Hotel Cernobbio
Villa Deste Lake Como
Villa D'Este Lake Como/Cernobbio, Italy

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