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“Nice surrounding but old hotel”
Review of Hotel Miralago

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Hotel Miralago
Ranked #4 of 7 Hotels in Cernobbio
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Nice surrounding but old hotel”
Reviewed 5 October 2013 via mobile

This hotel was certainly many years ago one of the beauties.
They forgot however to change the matresses and pillows since the first opening.
That means that you will have not a very good night.
The beauty is however when you wake up and you come out of the hotel, you will have a fantastic view and opposite of the hotel you can dine in a fantastic restaurant, harry bar

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Alwin v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Proprietario at Hotel Miralago, responded to this review, 9 October 2013
Dear Alwin24,

We are very sorry that your matresses and pillows were not suitable for you , in hotel we have different kind of pillows soft, hard etc and my staff is happy to satisfied all request .

Only a note about your review all matresses were bought last year .

Best regards,
R. Ambrosini owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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236 reviews from our community

Traveller rating
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    46
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40
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29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Sydney, Australia
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 15 September 2013

We booked a corner room, turned out to be the wrong corner - the room was on the first floor, over the top of the restaurant below, and the sound (and cigarette smoke!!) from the restaurant floated up and invaded the room. Because the room was on the left corner (as you look out towards the lake) the view is obscured. If you do book a corner lake-view room, ask very clearly which corner you will be on, and try to get a higher room!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank epsc007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 August 2013

Stayed at Miralago for a week end last spring. The water front location is clearly the hotel's main attraction, the building is literally 50 yards from from the lake shore. The hotel itself could do with some renovation work. The decor is a little dated. Rooms are relatively small but comfortable. We booked one with a lake view and a (small) terrace on the 3rd floor which was quite nice. Despite being on one of the top floors we still heard noises coming from the little square in front of the hotel where people congregate until late. Quite enjoyed having a drink / quick bite at one of their outdoor tables.

Room Tip: Book room with lake view on higher floors.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sloane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Proprietario at Hotel Miralago, responded to this review, 1 September 2013
Dear Sloan s,

Thank you for your review ,

Your room was on the 4th floor with terrace ( 3° floor is with-out balcony/ terrace ), please accept our apologies for the night noisy and please understand that we we are is the center of Cernobbio and that square is the main one close at the traffic and free for pedestrians,

We are looking forward to welcoming you here in the next occasion.

Best regards,
Raffaella Ambrosini
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London, United Kingdom
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 23 August 2013 via mobile

It's hard to understand how this place has earned it's 4th star. The service is pretty poor from lack of attention at breakfast to rude staff at the front counter. We stayed with our child and had requested a baby cot only to be told "we only have 2 and they are both in use so there is nothing we can do for you".

This is so unacceptable for a four star hotel to act this way. I expected them to mske some effort ti assist us. Having stayed across Italy in a number of 4 and 5 star hotels this place needs some serious training on how to make guests feel like guests!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve_WorldTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sint Odilienberg, Nederland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2013

Good looking, beautiful hotel! Location is perfect! Nice people, great service, clean room and delicious food! Breakfast is very nice with a lot of variation! Nearby Como! I would recommend this hotel to everybody!!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank denisedierx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Proprietario at Hotel Miralago, responded to this review, 5 August 2013
Thank you very much for your rewiew!!

Looking forward to welcoming you and your family again in the near future.

Raffaella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 July 2013

This family run hotel has some tired decor but is really charming with a beautiful outlook and position. The owners were very accommodating to our needs and with information about the local area. We were in a corner room that accommodated 3 of us at a squeeze but the view was wonderful. We had filling breakfasts in the continental style and a great dinner at the hotel. I would stay here again.

Room Tip: Ask for rooms facing the lake to get a balcony.
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnaAlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 July 2013

This little boutique hotel is the perfect way to experience Lake Como. Located right on the waterfront of Cernobbio. Excellent little town with the ferry only 200m from the hotel. Rooms very comfortable with air conditioning and shutters. Only a short taxi ride from the train. So many great restaurants in this town you never have to leave. We also found some great walks all over with the Villa D'Este only 500m down the road.

Room Tip: Any room over looking the lake
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Family2035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Direttore at Hotel Miralago, responded to this review, 28 July 2013
Dear guest,

Thank you for your rewier..
we are really looking forward to welcoming you here,

Best regards,
The managment
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Miralago

Property: Hotel Miralago
Address: Piazza Risorgimento 1, 22012 Cernobbio, Italy
Phone Number:
Region: Italy > Lombardy > Lake Como > Cernobbio
Amenities:
Bar / Lounge Restaurant Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Cernobbio
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Miralago 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Miralago Hotel Cernobbio
Hotel Miralago Lake Como/Cernobbio, Italy

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