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“Perfect location and great value”
Review of Grand Hotel Plaza

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Grand Hotel Plaza
Ranked #21 of 81 Hotels in Chianciano Terme
Reviewed 1 June 2014

We spent the week of May 17-24 at the Grand Plaza,Chianciano Terme, Siena on the Florence, Siena and treasures of Tuscany tour, and had no complaints at all. It was my wife and my first time using a Tour company and being from Canada hooking up with Newmarket was a pleasure. We anticipated having maybe a small glitch or two but worked out perfect from the flight out of Bristol to landing in Pisa via Easyjet and our return to Bristol.

We had a warm welcoming from Nora & Luciano the hotel managers on first arrival and every departure and return from our day trips. They and their staff worked very hard and were very pleasant and polite, just wished we were able to speak more Italian!!! Regarding other negative reviews you may have read, this hotel was perfect, ample hot water any time of the day, towels were changed when asked, the bed very comfortable and fit us being tall, 6 ft plus
The location was perfect walking distance any direction,lots of stores and restaurants around. The food was plentiful, hot and a good variety, a couple of options every meal for those that are of the picky sort. Suggest on a free day take a city bus into Montepulciano, a medieval renaissance hill town about 20-25 minutes away, with lots of shops, sites and places to eat.
All in all the hotel was well worth the value, disregard any negative reviews you may have read, go experience it for yourself and you won't be disappointed. Except for a couple of complainers in our group everyone was friendly and we met many amazing people to tour with. Our tour guides were awesome as we had a group split into two coaches. Daniella and Imma were very knowledgeable, polite, funny and great guides, they really do work hard and don't seem to get the thanks they deserve!!

This hotel will fit all you need for the value and location and the meals, no worries unless you are the picky type that would complain about anything while on holidays, one suggestion , if you are that type stay home so you don't put a damper on everyone else's vacation!!!,over heard someone complain about the balcony being to small, pointer they are Juliette style and very narrow, to me on the go every day touring and getting back late and tired was never any time to really use it but you can always go on the roof top and sit around the pool with lots of room. Grand Plaza Hotel and Newmarket made a wonderful vacation for us and it should for you too!

Stayed: May 2014, travelled as a couple
7  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 35 of 135 reviews

Reviewed 26 May 2014

Booked this holiday with Newmarket, was worried about what it would be like, have used this company before in this country and not been thrilled with the service. Had a bit of a problem with the travel documentation, but once that was sorted, I certainly had no complaints. excellent value for money. The food at the hotel was extremely good as was our room (98). Nothing was too much trouble for the Managers or staff. Centrally situated. Courier Daniella was excellent, but there were so many people on this particular tour there were two couriers working 2 coaches together most of the time, this was not a good service. Could sense friction at times.

Room Tip: My son and I were on the top floor overlooking the main square, and were really happy with the outlo...
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  • Stayed: May 2014, travelled with family
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4  Thank Margaret P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Have just returned from Newmarket's 'Florence and the Treasures of Tuscany ' escorted holiday, staying at The Grand Hotel Plaza, Chianciano Terme. A warm welcome awaited us and throughout the week Luciano, Nara and their staff worked hard to ensure we were well looked after. Food was plentiful, varied, well presented and tasty. My room was spacious and clean, with plenty of towels.

Room Tip: Balconies are available
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  • Stayed: May 2014, travelled solo
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6  Thank Cath507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Wer have just returned from a holiday with Newmarket Tours visiting Florence Siena and the Treasures of Tuscany This was a excellent holiday taking in the cities but still having the opportunties to visit the regions of Tuscany Grand Hotel Plaza is situated just off the square with short walking distances to the cafes and shops. The rooms were cleaned each day and all staff were happy and nothing was to much trouble for them The meals were presented hot and well cooked and was appreciated after some rather long day trips Talking to other passengers on this trip, The Hotel has definately made a name for its self due to the excellent and friendly service Well done and keep up the good work
Room 55

Room 55

Room Tip: We were allocated room 55 first floor with a balony over looking the square . If you choose to stay...
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  • Stayed: May 2014, travelled as a couple
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2  Thank Steph830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

My wife and I stayed here as whilst on a weeks holiday from Newmarket Tours. We found the hotel facilities much better than expected. Our room was good and beds made up / cleaned daily. The food and service was excellent and all staff good humoured, happy and attentive. The managers, Luciano and Nara are to be recommended and are friendly, helpful and a pleasure to stay with. We would have no problem in returning here. Incidentally we believe our view is similar to others in the group that stayed between 10th - 17th May 2014.

Well done and thank you Luciana / Nara and staff.

Chris & Denise - room 54 !!

  • Stayed: May 2014, travelled with family
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4  Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

We found the rooms spacious, comfortable and clean, the staff very helpful and friendly, the food varied and very nice. No complaints at all. Nice to stay there. Newmarket do a good holiday. We also liked Imma very much, she was an excellent courier.

  • Stayed: October 2013, travelled as a couple
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5  Thank RJojacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

Although we were late in the season, the hotel management and staff were very friendly & helpful. The food was very good with excellent waiting staff and we were able to retire to the bar after dinner for a coffee and on some nights, a brandy. There was a very spacious and comfortable lounge for day use and we were made to feel at home throughout our stay. Bedrooms were clean and comfortable. Excellent position overlooking the main square in the town.The hotel gave us packed breakfast to take on the coach when we had an early start and really made us feel as though nothing was too much trouble.

Room Tip: Choose a room with a balcony on first floor facing the Piazza.
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  • Stayed: October 2013, travelled as a couple
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4  Thank roy_goldsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Plaza

Address: Piazza Italia n. 1, 53042 Chianciano Terme, Italy
Region: Italy > Tuscany > Province of Siena > Chianciano Terme
Amenities:
Bar / Lounge Spa Swimming Pool
Hotel Style:
Ranked #21 of 81 Hotels in Chianciano Terme
Hotel Class:4 star — Grand Hotel Plaza 4*
Number of rooms: 96
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