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“pat torbay england”
Review of Hotel Delle Mimose

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Hotel Delle Mimose
Ranked #11 of 44 Hotels in Diano Marina
Certificate of Excellence
Torquay, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“pat torbay england”
Reviewed 15 May 2013

My Husband and Myself have just had a holiday at the Hotel Delle Mimose with a group of family and friends, I must admit that after reading some of the reviews, I was somewhat apprehensive as to what to expect . All I can say is that from our experience , it was a holiday to remember. The staff were brilliant and very friendly, there was a very good choice of food,[ the rolls in our packed lunch were huge],and the rooms were cleaned every day. I must admit the staff were a bit surprised, when we went swimming in the pool, but it was 73% which is hot to us. I would recommend the hotel to anyone.

Room Tip: overlooking the pool
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank scott_r6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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371 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
devon england
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2013

Had a wonderful stay at this lovely hotel with a group of 40 people arranged through Greatdays holidays. It was a very generous all inclusive package. The owner Christian could not do enough for us, he runs a very efficient hotel with well trained, very friendly staff, particularly Alice on reception who was so helpful with enquiries for directions etc and would print out maps and instructions for anything we required with a constant smile. The menu choice was excellent which included amazing home made rissotos to die for with the offer of alternative dishes if you didn't like any of the 3 choices offered for every course there was also always a salad bar as well.The quality of the food was very good for a 3 star hotel. On all our excursion days the hotel included a substantial packed lunch. Rooms were well serviced and spotless and all of them had a balcony. It has a very inviting lovely swimming pool and garden area with an outdoor jaccuzi. The garden was all lit up at night and was so relaxing. I really do not understand some of the adverse reviews of this hotel, they are very unjustified in my opinion, we could not fault it. It was very well located to explore this beautiful rejion known as the riviera of flowers, like driving through botanic gardens every day. Amazing! We will definately return.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shirleyDevonEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King's Lynn, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 April 2013

Did not like this Hotel . Should not have a three star rating. Room had a musty smell and we could barely get in or out of the shower. The furniture in the bar area was hard and uncomfortable. The food quality was poor although the service was good. We would not stay there a

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GillianW692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 December 2012

Stayed in this hotel in October 2012 for the first and last time with Leger holidays. Room was a reasonable size but that is about the only positive.
Cleanliness well below what you would expect for a 3* hotel and the food is a joke. I think they reheat the same pork steaks every night and just cover them in a different sauce.
The staff are indifferent as to whether guest are happy or not and the young owner obviously has no idea about running a hotel or catering to guests needs.
We did have all inclusive drinks which was a bonus but most were clearly purchased from Lidl, probably the food too.
I really can't recommend this hotel at all Avoid!!

Room Tip: If you must stay try to get a room over the pool and avoid the road side
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SheffieldWalltheway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport uk
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 October 2012

I booked my holiday with Leger paid £1000 (same as the other 39 passengers on the coach ) for 1 week in a rabbit hutch in the loft, it turns out it is pot luck as to which room you get. As this was a solo holiday the manager told me they did not have enough larger rooms for all of us, so why was i paying the same as all the other passengers????????. Had to order food you wanted for the next days evening meal like being hospital could of changed your mind by next day, if you did the staff were very rude,the older people in the group got quite upset by the way they were treated.Breakfast like being in a transport cafe tea and coffee self service from a machine. (A first for me in a hotel) The staff have use of the pool in their free time even if the guest are using it , a first for any hotel i have ever stayed in. (I have asked friends and family if they have ever had this happen not one said they had.) Save your money not worth it.

  • Stayed November 2011, travelled solo
    • Cleanliness
Helpful?
7 Thank NewportUkWendy_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDelleMimose, Owner at Hotel Delle Mimose, responded to this review, 31 August 2013
I am sorry you had a bad experience.
We have larger (family) rooms and smaller (double or single) rooms.
In a singles holiday, all the guests pay for the single room, but some get a larger room for no extra charge.
Please note that the actual price paid to the travel company may be very different to what is actually paid to the hotel by the travel company.
We ask to fill in the menu for the next day the evening before so that the chef can order any needed supplies on the next morning. But if you need to change your mind the next day, it is never a problem.
I am sorry to hear that staff was rude with you, I would have been glad to have immediate feedback on this at the time so that I could have confronted the staff with this situation.
As the pool area is very large, with ample sunbeds and 100 square meter pool, we thought that allowing two members of staff to use the pool area would not disturb our guests.
Regards
Christian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleethorpes
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 July 2012

Returned 15th July from Hotel Delle Mimose with Leger coach holidays. We found the hotel spotlessly clean although rooms small but adequate. The swimming pool was very clean and serviced regularly. Christian, the owner and staff were all very obliging. Good choice of food which we enjoyed very much. We will definitely be returning.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 July 2012

Just returned 15/07/2012 This hotel is CLEAN which is the best I can say. The Manager has no skills, whatsoever. Staff indifferent. Rooms tiny, lucky if you can get in the shower, smaller than a phone box, the trick is getting out again!! Food dreadful, practically inedible. If you used this kind of hotel in UK it would be shut down. I am amazed that Leger holidays continue using the place and will let them know in no uncertain way. Don't bother with a packed lunch it would never pass environmental health.

Room Tip: The best rooms face the pool, otherwise they are next to the road, well almost in the road, or overl...
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Delle Mimose

Property: Hotel Delle Mimose
Address: Via Fabio Filzi 33, 18013 Diano Marina, Italy
Phone Number:
Region: Italy > Liguria > Province of Imperia > Diano Marina
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 44 Hotels in Diano Marina
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Delle Mimose 3*
Number of rooms: 36
Official Description (provided by the hotel):
British-Italian owned, the Hotel delle Mimose is situated in its own grounds in a green and tranquil area just 800 mts from the sea and a 10 minute strol to the town centre, on the flat. The railway station is situated 2,4 Km from the Hotel. Free WiFi in all the rooms. All inclusive package available with free bar from 9 AM to midnight: drink all you can, including alcoholic drinks, without worrying about the price, IT'S FREE! The hotel has a lift for the first and the second floor, bar and air conditioned restaurant which opens on the swimming-pool. Open from Christmas to November. Free parking is usually available on site, along the street of the hotel or in the two municipal public parking at 300 meters. ... more   less 
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Also Known As:
Delle Mimose Hotel
Delle Mimose Diano Marina

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