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“Beautiful hotel”
Review of Palace Hotel

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Palace Hotel
Ranked #17 of 44 Hotels in Diano Marina
Certificate of Excellence
England
Level 5 Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Beautiful hotel”
Reviewed 6 October 2013

Great location 10 mins walk from the station - we caught the intercity train from Genoa. A great way to arrive - it takes about 90 minutes but the railway hugs the coastline so an enjoyable stress freeway to travel. The hotel is separated from the beach by a quiet side road. Didn’t get disturbed by traffic at all. We had a corner room with a balcony overlooking the sea and the promenade…heaven. The room smelt great when we walked in, so clean & fresh. Running under the hotel into the sea is a storm run-off which is not attractive at all and had a green scum on it whilst we were there until the tide got high enough to wash it out to sea, but at least it didn’t smell. Not something the hotel has any control over - but thought we should point it out.
The room was very modern and clean. The aircon seemed new and was quiet. The windows were all new upvc double glazing…very effective and smart. Can’t believe the noise the waves create, but fantastic to wake up to. There was a shower over the bath which was ok although the floor did get wet where water leaked under the shower screen. In our view it would be better if the bath was ripped out and a decent walk in shower installed.
The hotel is really smart…hallways are partially tiled and look good. Nice bar area and roof terrace. There is clearly ongoing investment and we were told the bar is being moved during November’s closure.
We had breakfast and evening meal. Having read the reviews I have to say we were disappointed with breakfast. The juice provided was poor quality…how much would it cost to provide fresh orange juice and fresh fruit? Also a toaster would provide a bit more variety…it was variety that was lacking. There were things like croissants & pain au chocolate but it seemed a bit hit and miss whether they were hot or not. Given that breakfast was available over about 1& 1/2 hours it would have been nicer for them to replenish the warm food throughout the sitting. Coffee was ok but could have been better. How about the option of scrambled eggs or an omelette? The evening meal was better, but the salad bar was again bland and boring with no variety at all…the same every day. After day 2 I didn't bother. Its not that we're not used to the Italian way - we went to Italy skiing for Christmas & the salad buffet was stunning with new variations everyday & the hotel itself wasn't a patch on this one. Our waiter Luis Alberto was great, very helpful with his recommendations for wine & between our pigeon attempts at each others language we got by. Wine was reasonably priced and it was kept for the next day if you didn’t finish it, although annoying we had to pay 3.5 euros for water! Having asked if the water was OK to drink from the tap & being told it was why could they just not put a jug of iced tap water on each table. Then if you want bottled water you have the option to pay for it.
Given how hard the owners work to keep the hotel looking so pristine & how elegantly they are dressed it disappointed me to go down to dinner to find people wearing jeans & shorts. When I'm on holiday I like to dress up a bit - perhaps I'm a bit old fashioned.
The hotel doesn’t have its own beach, but you get a 30% discount over the road. This equated to an 8 euro cost for 2 beds and a brolly for half a day – a rip off but this is Italy. That said, its all kept immaculate and the beaches are swept every night for the morning….loved the regimented alignment of the beds…played to my OCD. If you don't want to pay out on the beach & are happy not to go in the sea then the hotel does have a sun roof with several steamer sun loungers with nice clean soft cushions on. We used it several times and were surprised to find it empty - maybe due to the time of year but there was quite a sea breeze which you could escape on the roof. The one thing I would suggest is a few umbrellas up there to be able to get out of the sun if you wanted to.
This was a bit of a pilgrimage for me Diano Marina was the first place my parents took me to abroad when I was a kid. It was also a bit poignant as they are sadly now passed on so I couldn't share with them how it is now. I remembered it as being quite bustling with lots of people around & orange tree lined roads - but then it was August & I think the Italians may have been on holiday as well. Its more pedestrianised now but the roads still have copious amounts of orange trees along them. When we were there this time it definitely was more akin to Eastbourne (Brits will understand this reference - a bit retirementville). We must have reduced the average age considerably. Having said that we weren't after raving nightlife so it suited us. Not many kids around which was great. It’s a nice place to walk around with lots of bars and restaurants…although it did seem like the resort was starting to close for the season as during our stay some of the beaches closed while others were busy removing all umbrellas, sunbeds & beach huts.
So nice to walk along a promenade & not see signs for All Day English breakfast, full roast dinner or Irish bars.
Cycled to Imperia using the hotels free bikes. It was a pleasant ride along a quiet road. We stopped for lunch while we were there - saw some stunning super yachts, but the place isn’t as nice as Diano Marina….the journey was far better than the destination.
All in all I would definitely recommend the Palace Hotel & Diano Marina as a destination

Room Tip: We had a room where the balcony wrapped around the corner so the depth of the balcony was shallow...
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  • Stayed September 2013, travelled as a couple
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Helpful?
6 Thank Relaxation_Finder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Sheffield, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 October 2013

Just returned from a wonderful holiday, the hotel was perfect in a ideal location, the food was very good with lots of choice and the staff were very friendly, our dining room waiter was Roberto ( I think that was his name) nothing was too much trouble and Andrew from Scotland who served at the bar was most helpful and cheerful. This was our first visit to this hotel but will not be our last.

Room Tip: Try to obtain a front sea view room
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  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank Sunray75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scalambrin, Proprietario at Palace Hotel, responded to this review, 26 February 2014
Google Translation
Lieti che abbiate apprezzato il nostro Hotel e il nostro personale, in particolare i camerieri Roberto in sala e Andrew al bar. Sarà un vero piacere per noi e per loro mettere a Vostra disposizione la nostra professionalità per offrirvi un soggiorno altrettanto piacevole.
Elisabeth e Loris Scalambrin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Epworth
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2013

This is our 6th visit to The Palace. They treat all their guests like old friends. Rooms are spotless and to lie in bed and hear the sound of the sea is magical. Wonderful beach immediately opposite hotel. Only complaint about eating is: There is TOO MUCH good food! No good for dieters! Most of the guests are Swiss (Italian & German) and the fact that you see the same faces year after year confirms the quality of this hotel. We hope to visit it many more times!

Room Tip: Side Balcony room with a view of the sea and without the heat of the midday sun.
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  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank HMeltonEpworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scalambrin, Proprietario at Palace Hotel, responded to this review, 26 February 2014
Google Translation
Siamo molto felici di leggere che Vi sentiate 'a casa' quando soggiornate presso di noi e abbaite sempre il piacere di tornare... anche per apprezzare la nostra cucina! Vi aspettiamo un'altra volta con nuovi menu e nuove proposte.
Elisabeth e Loris Scalambrin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level 6 Contributor
313 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 6 July 2013

This is the third time we've stayed at the Palace Hotel, and we would easily return there on a future trip. The hotel's rooms offer stunning views of the sea and surrounding area. The staff are quite friendly, and we had no communication problems despite not speaking much Italian, as key staff do speak fluent English. There is a superb beach just across the street, including both free and chair/umbrella rental sections. The water is relatively warm and quite shallow for a 100 yards or more. It's a great place for children. The last two times we have stayed there we have signed up for the breakfast and dinner plans, as they are really quite nice. No one goes away hungry, and the quality of the food is quite good. The rooms seem to have been recently upgraded. It's a resort town popular with the Italians, but also draws German and other tourists.

Room Tip: Rooms higher up and facing the ocean are the best, as that gets you the better views and some distan...
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  • Stayed June 2013, travelled with family
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Helpful?
3 Thank Hopsalong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2013

We wanted to stay along the Italian Rivera traveling to Nice, and research indicated that Diano Marina was close to the village of Cervo which we also wanted to visit. We booked two rooms in the Palace. We were upgraded to beach front terrace rooms that were absolutely stunning. Large rooms, with large, comfortable beds, and nice amenities. The staff was outstanding, very gracious, welcoming and provided us with free parking which was huge! We also had dinner at the restaurant, which was very good indeed for the price. I would highly recommend this hotel, for its location, and it is just slightly off of the main tourist area, so a bit more quiet and great beach access.

Room Tip: Request either a side ocean view, or a full-on front ocean room.
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  • Stayed April 2013, travelled with friends
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Helpful?
3 Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2013

I have stayed at this charming family run hotel a number of times over the last few years.
I can highly recommend it.
It is situated right on the beach, a short walk from the centre of this lovely holiday resort.
The bedrooms are newly decorated and very comfortable, as are the bathrooms. The food in the restaurant is excellent, in fact better than hotels with a higher star rating. The staff are all very friendly and always have a smile on their faces.

Room Tip: Ask for a room facing the sea
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  • Stayed March 2013, travelled solo
    • Value
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    • Service
Helpful?
2 Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palace Hotel

Property: Palace Hotel
Address: Viale Torino 2, 18013 Diano Marina, Italy
Phone Number:
Region: Italy > Liguria > Province of Imperia > Diano Marina
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#5 Romantic Hotel in Diano Marina
#9 On the Beach Hotel in Diano Marina
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Palace Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
Classic, modern Hotel facing sandy beach.Bar, Restaurant.Free Wi-Fi, bicicles, fitness room, sunterrace.All Rooms with balcony,a/c,safe,Sat-TV. ... more   less 
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Also Known As:
Palace Hotel Diano Marina

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