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Hotel Santo Stefano
Ranked #15 of 32 Hotels in Ferrara
Certificate of Excellence
Leeds, United Kingdom
1 review
“i loved it i would use it again”
5 of 5 bubbles Reviewed 8 September 2011

the hotel was central ,clean staff very helpful and friendly room was clean and spacious .Breakfast was selfservice .Would stay again very well priced for a central hotel

  • Stayed October 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank antonyclemente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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151 reviews from our community

Traveller rating
    40
    78
    20
    6
    7
See reviews for
23
52
16
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bath, United Kingdom
1 review
1 of 5 bubbles Reviewed 24 March 2011

Myself and my partner stayed in this hotel last year and what a mistake that was! Firstly the rooms didn't look very clean and the shower would flood and soak the floor. But to our horror, once we'd left, we realised that we had picked up bed bugs from the room! When we contacted the hotel for an apology and a refund they refused to accept that they had bed bugs and hung up on us! We persevered but they never gave us a refund. Needless to say we won't be recommending this hotel to anybody, and strongly advise people to avoid this hotel at all costs.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle12343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 29 September 2010

My wife and I went there on a short romantic trip to Italy.
Easy to found, very central at walking distance to the nice city centre. The hotel is modern, rooms are clean and have been recently renewed, with a nice bathrooms.
Service is good. A very good deal!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pesaro
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 29 April 2008

Contacted the hotel for a 'quadruple' specifying 2 adults and 2 small kids and were given a great rate of 85 euros or so. When we called back to confirm we were told no quads and we would have to take 2 doubles on the top floor, but we'd be the only people staying there. 80 euros each so now we're up to 160. Accepted. When we got to the hotel, 1) there was a third room up there so we weren't the only ones on the top floor, and worse, much worse 2) AAARRGH our rooms had no bathrooms so we had to share one for the entire floor!! This had NOT been specified.
Also: stains on the bed covers and breakfast was abysmal

  • Liked — location was central
  • Disliked — no bathrooms in our rooms and we hadn't been told
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AylaPesaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 5 November 2006

Small but very friendly hotel.. Accommodation clean and tidy. Staff very helpful. Located just around the corner from the city centre. Loved it, definitely stay there again. Highly recommended

  • Liked — clean
  • Disliked — basic
  • Tips/Secrets — learn italian, very little English spoken in Ferrara
  • Stayed May 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank cp67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 8 June 2006

A very pleasant hotel, central, convenient and above all inexpensive for what it is. Drawbacks: breakfast is pretty standard Italian, i.e. cappucino, brioches and fruit juice - more seriously, it's not wheelchair friendly. However, in all other respects friendliness is what the staff are good at. Rooms are pleasant, light, relatively spacious and with good showers.

Helpful?
Thank Dorwiniondil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santo Stefano

Property: Hotel Santo Stefano
Address: Via Boccanale di S. Stefano, 21, 44100, Ferrara, Italy
Region: Italy > Emilia-Romagna > Province of Ferrara > Ferrara
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
Ranked #15 of 32 Hotels in Ferrara
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Santo Stefano 3*
Number of rooms: 24
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