Just returned from a week in this hotel, the week started off OK, we noticed that the hotel was a bit tired looking but reasonable clean and smart. The reception is really lovely but due to lack of staffing not used enough.
We booked this hotel because of the description of it being a quiet family run hotel, this seemed the case until our third day there, then we returned from a trip to town to find 43 15-16 year olds around the pool! 3 foot from our balcony. A room we had moved to from our Sea View Room, (only if you looked around the corner). I have to admit that these children were very well behaved, not a swear word was heard from them, but the noise of 43 children was rather loud to say the least! This was made worse by the 8 Italian children who were drinking Alcopops in the pool, where two of the were 'making out' in front of the whole pool and putting on a rather disgusting show for their friends, who spent their time trying to shock the English teenage girs with their rather colourful turn of English phrases like "can i touch your [--], and your [--].
A complaint was made to the management There was only a young student in charge of the hotel that afternoon and she proceeded to speak to the Italian children and litrally pointed me out to them that this lady had complained about their noise. I then had to endure 8 teenagers sucking their teeth and sneering at me for spoiling their afternoon of dive bombing in the pool at the rest of the guests, who many couldn't stay and put up with that behaviour. The following day the same thing happened again, same show!, same dive bombing, and swearing, again my partner tried to talk to the management, this time with a result!! It turns out that one of the teenagers belonged to them! She then in no uncertain terms told my partner that they were her children and that they could do what ever they wanted to do!! With no retribution from her. it certainly was a family run hotel!!! Then the day came to check out and settle our bill, the sea view room we paid extra for, we hoped would be equivalent to a balcony room, bearing in mind we could only use it in the mornings and evenings, but this was not the case, we had to pay another €10 per day for this priviledge, we asked how much the sea view room was over a standard room and was told that all other rooms were standard and that we were not given a sea view room to start off with, and again told in no uncertain terms that we had to pay the bill, this was all talked about over the phone with a translator with the manager shouting and screaming in the back ground. We paid the bill, all of it and will be taking this up with the company that we booked through as told to by the Hotel manager as it was not his problem.
Overall we expected a quiet holiday, due to our jobs we work very hard and need to get away from it all, this was not the case here.
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