Thankfully we were only here for one night as part of a tour, if it had been any longer I would have been issuing a complaint to the tour operator.I had read the reviews before the trip and had very low expectations, thinking that if I expected the worst I maybe pleasantly surprised. Unfortunately I was not.
Our first impression was the staff on reception who seemed far from happy to see us and welcomed us with frowns and seemed very confused and overwhelmed. My allocated single room was tiny, with a tiny rock hard bed an pillow. It was dark and dingy and felt like a prison cell. There was a very small Juliet Balcony. Everything was very basic and very old. The room looked clean on the surface, but it must have indeed been a very light surface clean as when I lifted up the toilet seat on arrival I was greeted by a few rogue pubic hairs on the basin rim, with more in the shower and ear-wax encrusted used cotton buds in the bin. Grim indeed. The shower was tiny, I am not too tall and slim but still couldn't shower without bashing my elbows into the walls and doors and I had to step out of the shower to wash my feet. There was no safe, fridge or any other in room facilities.. I thought well as long as the bed is clean and I get a decent meal then it will do for the night.
The evening meal was probably the worst meal I have ever been served in my life and there are probably people getting better meals in prison,. The pasta starter was acceptable, however our main course was very poor indeed. Two wafer thin slices of fatty pork served with half a plate full of tinned processed peas. People gave up waiting to see if there was any potatoes or any other veg and most had finished eating their slop by the time the waitresses came round with trays full of just lettuce asking if anyone wanted "salad" with our pork and tinned peas. Desert was a rock hard, "desert" dry jam tart which was impossible even to cut. Breakfast was also very poor. No cereal. No yoghurt. Just a few apples and a few individually wrapped croissants and melba toast.
Getting served in the bar area was a mission and again the staff treated everyone like they were an inconvenience rather than a welcomed guest. It really does suprise me that large national tour operators either do not read hotel reviews or choose to ignore them and book them anyway. Luckily our main stay resort hotels were all fine.
- Official Description (provided by the hotel):
- Located in the center of Fiuggi Fonte, a short distance from the spa, the Hotel Terminus is a hotel of class, equipped with all comforts. , telephone, TV, in about half of the rooms with Sky TV service, and the rooms on the top floor are served by air condizionata.Sala dining room, living room, TV room, bar, large veranda, private parking, WIFI service. Cuisine, with local specialties and international cuisine for guests with food intolerances. Such features ensure guests a comfortable and pleasant stay in a refined setting. ... more less
- Also Known As:
- Terminus Hotel Fiuggi
- Hotel Terminus Fiuggi