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“Don't stay if you want a good holiday” 1 of 5 bubbles
Review of Hotel Acapulco

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Hotel Acapulco
Ranked #29 of 45 Hotels in Forte Dei Marmi
Certificate of Excellence
Stafford, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Don't stay if you want a good holiday”
1 of 5 bubbles Reviewed 1 June 2014

Stayed at this hotel as part of a package rail holiday. The accommodation is good but the food is atrocious. Congealed pasta, dogfish or veal and dry tart for dessert. We had tinned fruit cocktail on the breakfast buffet! The "Chef" does not possess a palate, everything contained loads of salt and the poor quality food was virtually inedible.

Cannot recommend the Veal Stew - a tin of peas per person, some stock and a few pieces of veal.

Avoid this place at all costs. It is out of town so virtually impossible to go out to eat. Cannot even recommend the 5m Jacuzzi; the only day we could have used it, it was hogged by the owner's family (including the loungers).

The bathroom is small - even the average person would need to sit sideways on the loo as the shower door is right up against it.

Must have changed staff since previous reviews; reception staff are surly - in fact they didn't once offer a greeting when collecting our keys.

This is supposed to be a 4* hotel but certainly doesn't deserve that rating. I would be hard pressed to give it 2*! Needless to say will not be returning. Couldn't wait to get home for a decent meal.

Room Tip: Stay somewhere else!
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  • Stayed May 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 reviews from our community

Traveller rating
    59
    49
    21
    15
    8
See reviews for
51
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Orenburg, Russia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 July 2013

Acapulco is a good hotel , we enjoyed staying here , I hope we are going to visit you next summer. You should come to visit this hotel. People are friendly and atmosphere is nice here. There was a nice view from our window.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Nastya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Århus, Danmark
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 23 July 2013

We stayed at Alcapulco for 4 nights in July 2013.
The room was ok, not anything fancy, since it hasn't been update nor renovate for sometime, but it was clean and bright. The bed is ok, but bathroom is tiny, the shower only fits 1 person. The walls are rather thin, as we could easily hear people walking in the corridor or on the street (we lived on the 4th floor).

We only use our hotel room to shower, change and sleep, as we spend most of our days on the beautiful beach, where we rented the sun beds for those 4 days. We eat out every evenings and only had breakfast at the hotel, which I regret, as there are other places to have breakfast (on the beach)... Breakfast quality were also ok, there are varieties to choose from.

Room Tip: Rooms on the west side are quieter.
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  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PoohLarsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aarhus, Arhus, Denmark
1 review
4 of 5 bubbles Reviewed 25 June 2013

we would recommend this hotel anytime. We received extra ordinary and sincere service throughout our stay. All staff was very helpful and the property was nice and clean. The rooms (we had 2 connecting rooms) were very very quiet and our kids could sleep without problem.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Birgitte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 June 2013

The Forte die Marme town and beach are greatly over rated
Due to wood residue left on beaches, these are not useable
And there seems to be no plans in place to clean the beaches.
The wood debris is in the water and continues to pollute
There is apparently a political struggle on whose responsibility
it is to resolve the problem.
The town is very nice but consists primarily of high end shops.
I definitely would urge anyone not to visit this area .
The hotel was clean and the staff friendly
However the pool (early June) nor the jacuzzi have not been
cleaned or filled.
My room (104) did not have a properly functioning shower.
The shower hose was attached to the wall and installed so
that it faced the wall--functioned as a handicap shower at best.
Definitely not worth 150 E a nite

  • Stayed June 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Arthur H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
1 review
2 of 5 bubbles Reviewed 26 October 2011

Stayed at Hotel Acapulco for a week beginning of October. Food was very poor for a 4 star hotel - the choice was very bad. One evening meal was 3 slices of turkey and 2 halves of tomato. The salad selection consisted of letteuce and tomatoes and that was it. We hardly had any veg all week - there were 6 of us sitting round the table and we had one plate of veg between us. We didn't see an egg all week and we only had potatoes twice in the week. Would never go there again.

'D' Cardiff

  • Stayed October 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 19 June 2010

My family and I stayed at Hotel Acapulco for 2 weeks in June and thoroughly enjoyed it! Forte dei Marmi is a very exclusive Tuscan resort and the hotel prices are very expensive and as we were late booking, there was not much choice of hotels left so we booked with Acapulco! I was quite sceptical having read the reviews but upon arrival i was already impressed. The hotel is quite charming and it has an excellent location! less than 5 minutes walk to the beach and about 5 minutes to the town centre!! The staff and management were very friendly and i couldnt complain about the service! We stayed on a half board basis and the beach fees were included ( check this out as usually Forte dei Marmi beaches can cost £40 a day!) The beds dont look comfortable on first sight but they are VERY comfortable!!! was more than happy with the breakfast as usually i eat quite lightly but i can imagine that many people would be disappointed with the choice and selection but for a simple continental breakfast it was fine!! The rooms were basic but clean (probably more of a 3* standard) and there was a power shower, which is always great and every room has a balcony with a fantastic view of the lush neighbourhood! My father has managed some of the worlds finest restaurants and so he knows his food and its usually quite hard to impress him. He was also sceptical about what the food would be like but we were all pleasantly surprised. The fish was fresh, the meat was cooked perfectly and after 14 meals at the hotel restaurant we did not have one complaint!! Anyway I would recommend this hotel!

  • Stayed June 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank lchiesa88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Acapulco

Property: Hotel Acapulco
Address: Via Luigi Raffaelli 6 | Riviera della Versilia, 55042 Forte Dei Marmi, Italy
Region: Italy > Tuscany > Province of Lucca > Forte Dei Marmi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Forte Dei Marmi
#16 Luxury Hotel in Forte Dei Marmi
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Acapulco 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Acapulco Hotel Forte Dei Marmi
Hotel Acapulco Forte Dei Marmi, Italy - Tuscany

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