After a 20 year career in overseas travel and many holidays abroad, this is probably the worst hotel and rudest restaurant staff I have ever encountered. Like "Emma 2606" we also travelled to Garda en route to the Queen Elizabeth cruise.. We were herded into an alcove. Were forced to eat cold and often inedible food, a lesson in budget cookery, presented in unheated and unlabelled urns.How could any self respecting chef allow that? We were refused entry into the restaurant because that was for "paying guests...you are the coach party" , a phrase used several times by the unpleasant man in charge of the restaurant who failed to recognise the quality of the members of that "coach party" (ourselves excluded!) . After the thirdclass dinners coffee was not available: we had to order from the bar and wait up to 20 minutes, and the only wine easily obtained was house white or red .. We had to take it to the tables ourselves!
Food was not available during the day except snacks from the pool bar, which was closed in bad weather and difficult to access for those less mobile.Our tour guide was excellent, the venue very attractive but the restaurant totally spoilt what should have been an idyllic holiday.
- Official Description (provided by the hotel):
- The Poiano Resort is surrounded by 60 hectares of Mediterranean greenery and offers a number of ways to unwind: La Spa (with swimming pool with salt water, turkish bath, sauna, biosauna, emotional showers and massages), Olympic size swimming pool, 6 tennis clay courts, artificial 5-a-side football pitch, beach volleyball, archery, gymnasium with personal trainer, children's playground, game room, table tennis, shop, sporting events and musical entertainment in the evenings. ... more less
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- Also Known As:
- Poiano Hotel Garda
- Poiano Resort Hotel Garda, Lake Garda, Italy