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“Fantastic Hotel”
5 of 5 bubbles Review of Hotel Imperial

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Hotel Imperial
Ranked #12 of 48 Hotels in Garda
Certificate of Excellence
Glasgow, Scotland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic Hotel”
5 of 5 bubbles Reviewed 27 August 2014

We were lucky to be booked into this hotel as part of our Thomson Holiday trip to Lake Garda. We were hoping for a nice level of accomodation. What we got was a pleasant surpise in terms of the standard.

We arrived a bit early due to the filght time and we were offered a nice glass of wine (on-the house) by a lovely lady in the reception until our room was ready.

The hotel was immaculate and was the highest standard of cleanliness I have experienced throughout all my years that I have stayed at hotels on business and pleasure trips.

The food was much much better than I expected and the staff in restaurant (indeed everywhere) were pleasant and extremely professional.

Lake Garda was amazing and highly recommended.

So to sum up.. a great trip and a big thank you to the Hotel Imperial for making this trip and memorable one. We will certainly be looking to return to Garda and the same hotel on a future holiday

Jim and Allison

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank jimmO2750NN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review, 5 September 2014
Dear Jim and Allison,

You thank us for making your trip memorable one. I thank you for take the our time to write it

I hope to have the possibility to welcome you again

Arianna Squarzoni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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313 reviews from our community

Traveller rating
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    23
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 25 August 2014

Stayed here for 10 night holiday in June. Location of hotel excellent, 5 minute walk to lake front with shops, restaurants and bars. Hotel rooms a little dated but exceptionally clean. Lovely pool (not heated) and service from hotel excellent. Stayed on half board basis, unfortunately the food was not great & sometimes I struggled with the choices. However later in the week upon my request they were able to provide alternatives. Gala night was my favourite meal as there was more choice. You will be seated with other couples and this is your table for duration of holiday, The hotel has a lot of returning guests and this is testament to there good service. I would love to return to this hotel but only on a b&b basis. We loved Ozzy the hotel dog!

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Annette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review, 11 September 2014
Dear Annette S,

Thank you very much to take the time to write your positive experiance with us.

I hope to welcome you again in the feature

Arianna Squarzoni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 August 2014 via mobile

Really lovely hotel. Excellent location with a short walk to the town and lake. Friendly staff and really nice personal touches and help. Only had B&B but nice breakfast with lots of choice. Pool was a good size but not the warmest but plenty of sunbeds. Nice room overlooking the gardens, perfect to sit on the balcony watching the sun set in La Rocca with a bottle of Proseco - really recommend hotel.

Stayed August 2014, travelled as a couple
Helpful?
Thank Nickster66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review, 11 September 2014
Dear Nickster6,
I am very happy that you consider us a lovely Hotel with good breakfast and friendly Staff and thank you for recommend the Hotel

Hope to see you soon

Arianna Squarzoni


Really lovely hotel. Excellent location with a short walk to the town and lake. Friendly staff and really nice personal touches and help. Only had B&B but nice breakfast with lots of choice. Pool was a good size but not the warmest but plenty of sunbeds. Nice room overlooking the gardens, perfect to sit on the balcony watching the sun set in La Rocca with a bottle of Proseco - really recommend hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle-under-Lyme, United Kingdom
Level Contributor
132 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 23 August 2014

Just returned from a week at the Imperial. It is a lovely clean family run hotel. Food on the whole is good for a three star although my friend had been there 3 times previously and said that the food wasn’t quite as good as other times.(it wasn’t always quite as stated on the menu)
It is away from the hustle and bustle but not too far, 5 minutes into the centre.
The pool is very cold but refreshing when its hot! Gardens well tended. Staff were all very friendly. As others have said pool/side view rooms are better but you need to pre-book them and pay extra (our travel agents neglected to tell us this) so there were none left. None of the english TV channels were working for some reason. Air conditioning is needed in the restaurant at times.
Bar staff also very friendly and drinks were very reasonable. We met some lovely people whilst staying there & had a thoroughly good holiday, even though the weather was a bit hit and miss. Would definitely return.

Room Tip: Ask in advance for a pool view or at least a side view room but note that you will have to pay extra...
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank boogieshoes08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review, 11 September 2014
Dear Boogiesho,

I am very happy that you had an enjoyable holiday and thank you for yuor positive comments about Staff, location cleaness and family feeling.
I hope to welcome you again

Arianna Squarzoni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bexley, United Kingdom
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 21 August 2014 via mobile

This was our 3rd stay at the hotel imperial and visit number 4 is already booked where our adult children will be joining us, as know they will love it just as much as us! We cannot fault this hotel from the cleanliness to the wonderful staff throughout the hotel. Breakfast is plentiful and satisfying and replenished regularly. Bar prices are very good value. Lovely outside seating area, all shaded, to relax with a cool drink from the hot summer sun.

Stayed August 2014, travelled with friends
Helpful?
Thank JoelMandM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review, 5 September 2014
Dear JoelMandM,

Thank you for your realy early reservation
see you next sommer

Arianna Squarzoni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 20 August 2014

We have visited Garda before but the first time at this hotel. We only had a 3 night stay this time and found the Imperial to be first class. Spotlessly clean, food very good, bar prices were not excessive and the staff were very helpful and friendly. Would return here again.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Gillian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review, 22 March 2015
Dear Gillian V,
Thank you for your nice coments....." found the Imperial to be first class. Spotlessly clean, food very good, staff were very helpful and friendly. Would return here again"
I hope next time you can spent much more time with us...wating for you
Arianna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llanelli, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 18 August 2014

This was our second visit to the Imperial Hotel and we were disappointed when we arrived at the size of the room we had been allocated.It was a pool view but was located on the corner of the hotel and was a lot smaller than the room we has been allocated in 2013. The room was very clean as was the whole hotel and full credit must be given to the cleaners. Arianna and her brother on reception were very helpful and Adrianna arranged for our twin room to become a double which gave us some extra space. Location of the hotel to the lake is excellent and we enjoyed the short walk to the lake. The breakfast choice was excellent and also a good evening menu to back it up. A special thank you to Sufi our waiter in the restaurant who looked after us well during very busy sittings. The only small criticism is the tables in the restaurant were a little to close as I felt the guest next to me was invading my space. Bar prices very good and quality of beer excellent and although the barman was a little on the quiet side / shy he carried out his job very professionally and we had no problem with that. So on the whole a great stay at the Imperial Hotel and if we had been allocated a bigger room we would have given a 5 rating as we had introduced our friends to the hotel and they also had a corner room.

Room Tip: Avoid corner rooms as they are smaller than other rooms overlooking the pool.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Phil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review, 25 March 2015
Phil W,
Thank you very much for you positive review about the
cleanness of the Hotel and kindness my staff and me .I did my best to find out the best solution for you and your wife and I am very happy to learn that you appreciate it

see you soon

Arianna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Imperial

Property: Hotel Imperial
Address: Via Giovanni Pascoli 5, 37016 Garda, Italy
Region: Italy > Veneto > Province of Verona > Garda
Amenities:
Bar / Lounge Restaurant Swimming Pool Airport Transportation
Hotel Style:
#10 Romantic Hotel in Garda
#13 Family Hotel in Garda
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Imperial 3*
Number of rooms: 51
Official Description (provided by the hotel):
Family run Hotel located in a quit position at just 200mt far from the centre of Garda , offering bar/lounge,sun terrace,garden,outdoor pool,buffet breakfast,3-course evening meals with choice of menu,shuttle bus service available on request,tawells for the pool.All bedroms have private shower,WC, balcony satelite TV, hairdryer ,air conditioning (approx 01/06 to 10/09) and some have a garden view.From 2014 we have 6 new double rooms Garden plus ... more   less 
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Also Known As:
Imperial Hotel Garda
Hotel Imperial Garda, Lake Garda, Italy

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