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“Excellent Hotel, Great Pool, Good Restaurant, a Great Staff”
5 of 5 bubbles Review of Hotel La Perla

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Hotel La Perla
Ranked #6 of 48 Hotels in Garda
Certificate of Excellence
Shrewsbury
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Excellent Hotel, Great Pool, Good Restaurant, a Great Staff”
5 of 5 bubbles Reviewed 15 August 2014 via mobile

We stayed at La Perla in early August for 2 weeks. We had 2 rooms as we had two older children. The rooms were a little dated, but had all modern conveniences, air con, satellite TV, wifi, safe, mini bar. Rooms were cleaned every day and were spotlessly clean and the air conditioning worked properly.

The pool was great, it was large and had plenty of sun beds. The lifeguard was extremely helpful, frequently locating a spare sunbed and was always friendly and chatty. She also staged a "water gym" a couple of times per week which (unlike another reviewers comments) we thought was very entertaining. Incidentally, we had no problems with ball games in the pool.

The restaurant served a very varied menu and we never had the same meal twice in the two weeks we were three. It was typical Italian fare with 4 courses for dinner, and almost always featured pasta at some point. There was a very extensive and excellent value (cheaper than the local restaurants) wine list. Breakfast had a huge choice of continental or English cooked items. The staff were a real highlight, especially the restaurant staff, ably led by the manager - Geraldo. Nothing was too much trouble, and "our" waitress was extremely helpful and friendly, and got to anticipate our likely orders for drinks before we had even chosen.

We enjoyed our time at La Perla immensely. Lake Garda itself is beautiful, there were great excursions, including Venice and the Opera at Verona, but to be honest just lying by the pool at La Perla was a holiday in itself.

We would definitely recommend this hotel and may well come back in the future.

Stayed August 2014, travelled with family
Helpful?
3 Thank GaryShrewsbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (203)
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Cheshire
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 14 August 2014

I love Garda, it's one of my favourite places in the world. Usually we stay with friends, but on this occasion there were several of us visiting at once, so we booked into this hotel instead. It has been described by other reviewers as 'basic' - that it most definitely is. It was clean, they provided a great towel service and the hotel is ideally situated for the lakefront. But that, I'm afraid, is where the positives end.

Rooms were on the small side and bathrooms miniscule. A tiny shower cubicle with a weak/inconsistent flow of water which would lurch from freezing to scalding throughout a shower. Strange and uncomfortable was the hotel's use of slightly frosted glass-panelled doors to the bathrooms and even to toilets in public areas. No privacy!!!

We had booked and paid for bed and breakfast, but only tried breakfast once - once too many. There seemed to be some bizarre pecking order for tables which no-one bothered to explain to us, we were simply and rudely shoved into a corner. Hot food was cold, cold food was uninspiring.

All the above is enough to ensure we wouldn't bother with this hotel again, but as a word of warning to others...the pool is another saga. It's a lovely pool, very large. Large enough, you might think, to float about on a lilo/airbed in...but no, twas not to be. As someone with a slight disability, lying on an airbed in the pool is one of the few things I can comfortably do on holiday. But for no sensible reason, they have a ridiculous rule preventing the use of said items. Also, ball games are restricted to the very edges of the pool, thereby ensuring that balls fly out at regular intervals and sunbathers end up having to throw them back in. I have been to pools the size of postage-stamps where people have managed to use lilos and enjoy ballgames without a problem, even in Garda itself up at Le Palme - no problems there at all. At La Perla though, fun is in short supply in the water. Unless, that is, you want to dance round like a lunatic for an hour in the midday sun, to the sound of ear-splittingly loud music, whilst being bossed around by the staff sergeant (aka lifeguard) as she runs her 'look-at-me-fest' aquarobics sessions. Apparently this is not intrusive, but the use of a lilo is?....strange world. Oh, by the way, you can use a lilo or have a ball game in the middle of the children's pool - yes, the one where you might cause injury to small kids in a much smaller area of water....see what I mean? Nonsensical!

For the amount we paid (2000 euros for two rooms for one week), I did not expect to be subjected to such silly rules and attitudes around the pool - it's a big part of why we chose the hotel in the first place and at no time were we warned of such nonsense in advance. In fact, we asked at reception on arrival if it was ok to use airbeds and we were assured it was, hence we went and bought one. I think they owe me at least 12 euros!

Needless to say, on our many anticipated future visits to Garda, we will NOT be staying at La Perla.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Carrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europlan, Direttore at Hotel La Perla, responded to this review, 18 August 2014
Dear guest,

we are very sorry that your stay with us was unpleasant and this just because you were forbidden from using your lilo in our large swimming pool by regulation!

The regulations which you consider to be ridiculous, are intended to safeguard the space of guests swimming in the large swimming pool. Just imagine what would happen if only a small part of our 200 guests used their lilos in the swimming pool?? This kind of regulations are in force in all reputable hotels in the world … as you can easily find out …

If you feel harmed because you have wasted € 12,00 to buy the lilo, we would like to remind you that on your departure you did not pay for minibar consumption by your children...

We cannot reply to all your negative comments regarding our services and our hotel staff, for it seems they often are petty and rather a result of your frustration.

Have a nice summer!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 12 August 2014

We travelled as a family of four in july 2014.The hotel was a little worn but spotlessly clean.The room was small but had everything we needed,safe,air con,fridge,hairdrier.Pool was a nice size with plenty of sunbeds.
Breakfast was lovely, good selection of food.The evening meal was fine for the adults but not for our picky 9 year olds taste.
Location was good,close to lake and bus station.
Not much to do in the evenings but Garda town centre is just a short stroll away.

Room Tip: we had rooms over the reception and our wi-fi was great,it may not cover the whole hotel as well.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank janet m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 12 August 2014

We stayed in june having booked a late deal with Thompson. This hotel is in a good location only a short walk to the beautiful resort of Garda. The rooms are a little small but adequate and clean. The food was good and plentiful but the service and standard not quite as good as my previous visit to Italy, the evening meal had to be ordered at breakfast. The pool area was lovely and a good bonus point. Even though central we found the hotel quiet and good for a 3 star hotel. A nice hotel in what we thought was the best resort around lake Garda.

Room Tip: Rooms not large and not a lot of storage but adequate, refurbished and clean. We were on the 2nd flo...
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank sunset03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

Just returned from this hotel in Garda thoroughly enjoyed every minute, hotel very clean,staff can't do enough for you, all so friendly, the food was very good with lots of choices for everyone,got a packed breakfast one day there was so much to eat we shared it with some fellow travelers on our bus trip. The hotel is in an excellent position for the bus terminus , less than 5 minutes away and also the ferries about 8 minutes away . I have recommended this hotel to my friends and I would definitely be so happy to stay there should I return to Cards.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank helen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromsgrove, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

Picked this hotel due to good reviews ,it was what everyone else said about it, close to the centre of lake garda, the supermarket, the bus station & only 10mins to the ferry. The bus service is excellent & doesn't have a "Siesta" as the ferries seem to stop from12.30 to 2.30pm ish but then they go all around the island. Ask your hotel for a welcome card to get ferry discounts.
The rooms were very clean & maid service was daily, the balconies a little small with space for a small table & 2 chairs. Take a travel kettle as tea & coffee facilities are not available in your room. The safe & fridge are free to use which is a bonus. The restaurant served a variety of food selected from 2 menus for evening dinner & the breakfast was very extensive. We had 3 days of rain including our day out to the dolomites so a pac-a-mac is advisable as the weather changes quickly. Market day is Friday and Lake Garda has a few bands playing on the front about 9pm highly enjoyable. Would recommend this hotel & Lake Garda is beautiful!

Room Tip: Some 4th floor rooms have views over the swimming pool & mountain view-which I believe is nice.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Touristleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
middlesbrough
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

Returned from our third visit to this Hotel and thoroughly enjoyed our holiday. Wouldn't stay anywhere else in Garda. Very clean and staff are very friendly and nothing was a bother Free WiFi was also a bonus.. Food is excellent - plenty of choice. The pool area is one of the largest I have ever seen and never any bother with sunbeds and it has a decent snackbar. Great location, very handy for the town and buses and promenade. Drinks in the hotel were very reasonable and competitive. Definitely will go again!!!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank joyce smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel La Perla

Property: Hotel La Perla
Address: Via Amerigo Vespucci 5, 37016 Garda, Italy
Region: Italy > Veneto > Province of Verona > Garda
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
#11 Romantic Hotel in Garda
#14 Family Hotel in Garda
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel La Perla 3*
Number of rooms: 148
Official Description (provided by the hotel):
With a distance of just 200 metres from Lake Garda, the La Perla has a great location to walk to the picturesque town of Garda or go on exciting excursions. The La Perla boasts products and special services for guests and their bicycles, a bike rental and qualified and experienced staff. The hofel features a swimming pool and a children's pool, bar, restaurant, large lounge, basement bar, lifts, air conditioning, free wifi, heating and car park. The La Perla features an indoor garage and bicycle parking space. ... more   less 
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Also Known As:
La Perla Garda
La Perla Hotel
Hotel La Perla Garda, Lake Garda, Italy

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